Ferris Research’s Analyzer Information Service provides business intelligence on messaging, collaboration, and compliance technologies. It helps IT professionals:

• Evaluate and maintain products
• Keep abreast of quickly-changing technology
• Compare plans and operations with those of peer organizations
• Validate or question important business decisions, and validate those decisions to management
• Spot trends faster
• Keep abreast of the news

Much of the information we provide helps buyers make product purchase decisions. We cover:

• Descriptions of leading products, with commentaries
• Product news
• Explanations of purchasing evaluation criteria, for large, medium, and small businesses, and, where appropriate, for consumers
• Market sizing information, projected through the next five years
• Survey-based comparative product assessments
• Information on what customers are paying for products. We break this down by large, medium, and small businesses, and, where appropriate, for consumers
• Analysis of the total cost of ownership of a product or technology
• Key trends

Service Elements

Reports & Analysis:

• Reports. You have access to all our reports; about 15 reports annually. See report list here

Custom Consulting:

• Inquiry/Consulting Sessions. Use us as a confidential sounding board on planning issues. Up to 10 hours annually. Typical requests are: Please review and critique this project plan; How is this vendor doing in the marketplace and what does their future look like? What more do you know about this product? What are the key purchasing decisions for this technology?
• Assigned Analyst. One of our analysts is responsible for being knowledgeable about your environment
• Ferris Proactively Contacts You. We contact you periodically to review where we are, and keep the relationship active

And of course, you have searchable access to our free services, available to the public at large:

• Insights & Observations. Short informal bulletins, commenting on trends or important developments. See samples here
• News Service. Comprehensive coverage of product news. It’s designed so that you can very quickly keep
  current, and is available as daily bulletins (sample here) or monthly digests (sample here)

Analyst Team

Our analyst team is second to none. We have by far the widest range of skills, and by far the deepest skills, of any analyst firm in our field. Our backgrounds are a mix of senior vendor product management, hands-on integrators, and IT messaging staff–see bios here.

Further Information, Cost Justification

For further information, including pricing quotes, contact sales@ferris.com,    or call +1 650 452 6215.

To cost-justify a subscription, you may find this ROI Spreadsheet helpful (right-click to download.)