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	<title>Ferris Research &#187; Blog</title>
	<link>http://www.ferris.com</link>
	<description>Analysts specializing in messaging &#038; collaboration</description>
	<lastBuildDate>Fri, 03 Sep 2010 03:23:48 +0000</lastBuildDate>
	<docs>http://backend.userland.com/rss092</docs>
	<language>en</language>
	
	<item>
		<title>Sponsorship Opportunity: Practical Advice on Setting Retention Policy</title>
		<description><![CDATA[Vendors: Don&#8217;t miss this opportunity to sponsor an important and influential project.
Ferris  Research is close to completion of a white paper and webcast on how  long electronic material should be kept until it&#8217;s deleted. The project  will generate significant interest:

This is the first time  the overall electronic retention landscape has been [...]]]></description>
		<link>http://www.ferris.com/2010/09/01/sponsorship-opportunity-practical-advice-on-setting-retention-policy/</link>
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		<title>Google Wave High and Dry</title>
		<description><![CDATA[Google quietly announced the end of Google Wave on its blog earlier this week. The reason given was that adoption rates were too low.
Just over a year ago we wrote about Google’s big splash around Google Wave.  One of the things we pointed out at the time was Wave’s suitability for  third-party developers [...]]]></description>
		<link>http://www.ferris.com/2010/08/10/google-wave-high-and-dry/</link>
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		<title>BlackBerry Bans: A Question of Business, or Ethics?</title>
		<description><![CDATA[Research in Motion (RIM) has been in the news a lot lately because  countries like the UAE, Saudi Arabia, and others plan to ban BlackBerry  services from their citizens. Specifically Messenger, Web browsing, and  email are deemed a security threat by the governments of these  countries, for various reasons. In the [...]]]></description>
		<link>http://www.ferris.com/2010/08/09/blackberry-bans-a-question-of-business-or-ethics/</link>
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		<title>IMAP Support in Outlook 2010</title>
		<description><![CDATA[Microsoft Outlook can be used to access email using the Internet  Standard IMAP protocols, and the older POP protocol. In Outlook 2010,  Microsoft made a number of improvements to IMAP support. Both the descriptions of what has been done and the extensive comment in this blog are interesting.
Broadly,  IMAP in Outlook 2010 [...]]]></description>
		<link>http://www.ferris.com/2010/08/06/imap-support-in-outlook-2010/</link>
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		<title>Clearswift Update</title>
		<description><![CDATA[We&#8217;ve just been briefed by Clearswift&#8217;s  new COO, Andrew Wyatt. It&#8217;s always a pleasure to hear from this firm.  We have known them since 1995, when Content Technologies (the company  that originally developed MIMEsweeper) became a client.
The  technology has taken a lot of battering over the last 10 years. First it [...]]]></description>
		<link>http://www.ferris.com/2010/07/29/clearswift-update-2/</link>
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		<title>IMAP Enhancements in iPhone OS Update (iOS 4)</title>
		<description><![CDATA[Apple&#8217;s recent update to the iPhone operating system (iOS 4) contains  some updates to the IMAP (the Internet Standard Internet Message Access  Protocol) support. Details here. The RFCs now supported are:

COMPRESS (4978)
ESEARCH (4731)
CHUNKING (3030)
8BITMIME (1652)
ENHANCEDSTATUSCODES (3463)
BINARYMIME (3030)
CONDSTORE (4551)

These standards are also supported by Apple&#8217;s Mobile Me email service.
We  have previously argued that [...]]]></description>
		<link>http://www.ferris.com/2010/07/28/imap-enhancements-in-iphone-os-update-ios-4/</link>
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		<title>Red Gate Announces Exchange Server Archiver V3</title>
		<description><![CDATA[We ran into the Red Gate team at the recent Microsoft TechEd show and  learned about the new release of Exchange Server Archiver V3. The major  new change with version 3 is support for Exchange 2010. In addition,  version 3 provides improved performance and a new simplified storage  architecture.
Exchange Server Archive [...]]]></description>
		<link>http://www.ferris.com/2010/07/27/red-gate-announces-exchange-server-archiver-v3/</link>
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		<title>Unify Merges with Daegis: Transaction Comments</title>
		<description><![CDATA[On June 22, 2010, Unify announced it would merge  with Daegis, an e-discovery review firm. Here are some thoughts on  the transaction:

According to Kurt Jensen, CEO of Daegis,  revenues for calendar years 2007/8/9 were approximately $16M, $21M, and  $23M, respectively, with profitability consistently between 25% and 35%.
Unify  paid some $37M [...]]]></description>
		<link>http://www.ferris.com/2010/06/30/unify-merges-with-daegis-transaction-comments/</link>
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		<title>Unify Merges with e-Disco Review Firm Daegis</title>
		<description><![CDATA[Unify is a database tools company that acquired  archiving software vendor AXS-One in June 2009. On June 22, 2010,  Unify announced it would merge  with Daegis, an e-discovery review firm:

Daegis has a  matter review SaaS that culls down a corpus of ESI. It also provides  manpower to plan the initial [...]]]></description>
		<link>http://www.ferris.com/2010/06/30/unify-merges-with-e-disco-review-firm-daegis/</link>
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		<title>File Archiving Goes Mainstream</title>
		<description><![CDATA[Recently at the Gartner IT Infrastructure Expo in Orlando, I witnessed a seminal change in IT thinking. Nine out of 10 IT decision makers I spoke with told me that they have active general-purpose file archiving projects.
Hitherto, email archiving has been at the fore, with file archiving always on the back burner. The general thinking [...]]]></description>
		<link>http://www.ferris.com/2010/06/29/file-archiving-goes-mainstream/</link>
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		<title>Migrating Email and Archives to the Cloud</title>
		<description><![CDATA[There are many factors to consider when moving email and email  archives to the cloud. Three important ones are:

Do you  presently have on-premise email archiving? If so, then you must consider  how to move the email archiving storage to the cloud. The cost of this  move can be considerable, in terms [...]]]></description>
		<link>http://www.ferris.com/2010/06/28/migrating-email-and-archives-to-the-cloud/</link>
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		<title>Royal Email Deleted to Obstruct Justice</title>
		<description><![CDATA[Nice bit of gossip arising from a London court case. It is said that:

A British UK property developer was working with a partner  (Middle Eastern royalty).
They wanted to develop a part of  central London.
The UK&#8217;s Prince of Wales objected to the  development, and contacted the partner.
There&#8217;s a nice email  record of [...]]]></description>
		<link>http://www.ferris.com/2010/06/26/royal-email-deleted-to-obstruct-justice/</link>
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		<title>Potential Problem with Exchange 2010 Upgrades Due to Storage Size</title>
		<description><![CDATA[One of the new capabilities of Exchange 2010 is its expanded mailbox  capacity. Microsoft asserts that it is possible to store years of email  safely in Exchange 2010 without concern for mailbox size.
That may  be true, but there is a potential problem with this approach.
What  happens when you have to upgrade [...]]]></description>
		<link>http://www.ferris.com/2010/06/24/potential-problem-with-exchange-2010-upgrades-due-to-storage-size/</link>
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		<title>More Autonomy Gossip</title>
		<description><![CDATA[Had an interesting conversation recently with someone close to the  EAS/Zantaz/Autonomy on-premises archiving product. In summary:

Support  for EAS/Zantaz has become very poor since Autonomy acquired the  product.
It appears Autonomy has little interest in the product.
However,  an Exchange 2010 version is now available. The development efforts for  this are nontrivial, so [...]]]></description>
		<link>http://www.ferris.com/2010/06/17/more-autonomy-gossip/</link>
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		<title>Unhappy Autonomy Employees</title>
		<description><![CDATA[A lot of Autonomy employees are very unhappy with the company. See these  Glassdoor reviews, where employees share their experiences. Among  other things, the culture appears to be one in which limited  correlations between sales claims and reality are permissible.
Caveat:  Embittered ex-employees probably form the vast bulk of contributors to  [...]]]></description>
		<link>http://www.ferris.com/2010/05/26/unhappy-autonomy-employees/</link>
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		<title>FaceTime  is best known for its instant messaging monitoring and control systems, frequently used for compliance purposes.</title>
		<description><![CDATA[The company has now  added support for social networks. The main applications are:

Stopping  employees from disclosing sensitive information
Protecting  against hidden phishing/Trojan attacks
Linking social network  presences to the main corporate identity
Monitoring, moderating,  and controlling posts
Controlling access to specific  capabilities within a social network
Logging of posts and  interactions
Feeding a corporate [...]]]></description>
		<link>http://www.ferris.com/2010/05/19/facetime-is-best-known-for-its-instant-messaging-monitoring-and-control-systems-frequently-used-for-compliance-purposes/</link>
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		<title>Control of Social Networks: What Are the Drivers?</title>
		<description><![CDATA[There is growing interest in the control of the use of social  networks, especially Facebook, Twitter, and LinkedIn. Vendors are  responding with technology solutions. What are the main drivers for this  interest?
I suggest:

Compliance. Financial services  is the leading industry. Recent FINRA regulations have specifically  identified social networks. Governmental bodies and [...]]]></description>
		<link>http://www.ferris.com/2010/05/18/control-of-social-networks-what-are-the-drivers/</link>
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		<title>Autonomy Problems?</title>
		<description><![CDATA[I&#8217;ve had a few random conversations about problems at Autonomy  recently. For example:

See various adverse comments at http://www.archiving101.com/?p=77.  Caveats: 1) This Web site is run by Martin Tuip, who works for Iron  Mountain/Mimosa, which competes with Autonomy. 2) The comments are  spread over 2008 to 2010.
A major Zantaz client comments that, [...]]]></description>
		<link>http://www.ferris.com/2010/05/12/autonomy-problems/</link>
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		<title>Exchange 2010 SP1 Key Features</title>
		<description><![CDATA[Exchange 2010 SP1 is yet to be released, but information about its  new features is beginning to appear. For example, see this  recent EHLO Blog. Several improvements are important for archiving  and discovery.
The biggest change is the move to split the  Personal Archive mailbox into its own database. Now you can [...]]]></description>
		<link>http://www.ferris.com/2010/05/11/exchange-2010-sp1-key-features/</link>
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		<title>Key Features of Exchange 2010 SP1</title>
		<description><![CDATA[Microsoft recently announced the features of Exchange 2010 Service  Pack 1. This is a feature-rich Service Pack that should streamline  Exchange 2010 deployments. The most important elements are improvements  to Exchange 2010 archiving:

Archive emails for a user can be  in a different mailbox than the primary mailbox. This improves  performance [...]]]></description>
		<link>http://www.ferris.com/2010/05/10/key-features-of-exchange-2010-sp1/</link>
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		<title>Interpreting People Connections in Electronic Archives; and NodeXL</title>
		<description><![CDATA[Human beings have been communicating digitally, in a way that leaves  electronic traces, since the advent of email. The traces of such  communications can yield a lot of valuable information, in ways that are  only just beginning to be understood.
Today, we usually sift  through electronic archives by doing word searches. But [...]]]></description>
		<link>http://www.ferris.com/2010/05/01/325010/</link>
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		<title>Astaro&#8217;s Email Archiving</title>
		<description><![CDATA[Astaro,  which sells a unified threat management appliance, has just added an  email  archiving option. The archiving is cloud-based; access is via an  Outlook plug-in or Web browser. Cloud-based material is encrypted.
Comments:

Astaro deserves more visibility.
The main services  of the appliance are:

Network security/firewall
Email  security&#8211;AV, AS
Web security&#8211;content filtering, anti-malware,  Skype, [...]]]></description>
		<link>http://www.ferris.com/2010/04/29/astaros-email-archiving/</link>
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		<title>Mainsoft&#8217;s Notes/SharePoint Integration</title>
		<description><![CDATA[Mainsoft&#8217;s SharePoint  Integrator for Lotus Notes is a useful way to make Notes work with  SharePoint. For example, within Notes, you can:

Access and  publish emails and documents on SharePoint, without having to switch  applications.
Collaborate on documents using Sametime.
Send  document links rather than attachments, reducing email storage.
Update  document fields to [...]]]></description>
		<link>http://www.ferris.com/2010/04/27/mainsofts-notessharepoint-integration/</link>
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		<title>Perry Clarke’s New &#8220;Ask Perry&#8221; Exchange Blog</title>
		<description><![CDATA[It&#8217;s not every day that a new world-class Exchange blog pops up. We  were excited to hear that Microsoft&#8217;s Perry Clarke has started a blog,  called &#8220;Ask Perry.&#8221; Perry has been part of the Exchange product group at  Microsoft for 13 years. I first met Perry while researching Exchange  2000 beta [...]]]></description>
		<link>http://www.ferris.com/2010/04/26/perry-clarke%e2%80%99s-new-ask-perry-exchange-blog/</link>
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		<title>Patriot Act Slows Hosted Email Adoption</title>
		<description><![CDATA[For many organizations, the move to email as a service seems to be a  good one. Email is difficult to manage and it consumes increasing  amounts of expensive storage. Why not hand over all your email equipment  to a reliable service provider?
One reason is the Patriot Act.
This  recent  blog in [...]]]></description>
		<link>http://www.ferris.com/2010/04/23/patriot-act-slows-hosted-email-adoption/</link>
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		<title>Autonomy Creative Accounting?</title>
		<description><![CDATA[We heard an interesting speculation recently from a chum at a  well-known investment bank, that Autonomy is cooking its books. We&#8217;d  welcome further input.
First, a couple of relevant bits of  background information:

Autonomy&#8217;s core business is its Idol  enterprise search product. The search market in general has been  somewhat stagnant for [...]]]></description>
		<link>http://www.ferris.com/2010/04/22/autonomy-creative-accounting/</link>
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		<title>Respect Privacy by Laws, Not Deletion</title>
		<description><![CDATA[We&#8217;ve argued that most of us will end up storing almost all digital  information indefinitely, because:

Storage is getting  cheaper and faster all the time.
The costs of deletion are  greater than keeping digital information.
A (very) small  proportion of old digital information will actually be of some value.
It&#8217;s  surprisingly hard to delete [...]]]></description>
		<link>http://www.ferris.com/2010/04/21/respect-privacy-by-laws-not-deletion/</link>
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		<title>MS Office 2010 and SharePoint 2010 Released to Manufacturing</title>
		<description><![CDATA[Microsoft Office 2010, SharePoint 2010, Visio 2010, and Project 2010  were all released  to manufacturing by Microsoft on April 16.
For Outlook users, Office 2010 sports dramatically improved search speed and reliability, support for larger mailboxes, and myriad end-user productivity features.  These include quick steps, conversation cleanup, the ability to ignore  conversations, [...]]]></description>
		<link>http://www.ferris.com/2010/04/19/ms-office-2010-and-sharepoint-2010-released-to-manufacturing/</link>
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		<title>Hybrid Email Archiving Offers an Alternative to On-Premise and Hosted Email Archiving</title>
		<description><![CDATA[Email archiving is a critical data center application. Email  archiving is usually located on premise, but hosted archiving is  attractive because it reduces up-front server and storage costs and  simplifies IT support efforts.
A hybrid approach should also be  considered. This manages email locally before it moves to the cloud for  [...]]]></description>
		<link>http://www.ferris.com/2010/04/17/hybrid-email-archiving-offers-an-alternative-to-on-premise-and-hosted-email-archiving/</link>
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		<title>Update on Exchange Public Folders: Migrating Away</title>
		<description><![CDATA[This is the third of a short series of bulletins on Exchange public  folders. We discuss:

What they are and how they&#8217;re used (first  bulletin)
The problems of public folders (second  bulletin)
The migration options and the main issues to  consider when migrating (this bulletin)

Main Alternatives
There  are various alternatives to public folders. Microsoft’s [...]]]></description>
		<link>http://www.ferris.com/2010/04/15/update-on-exchange-public-folders-migrating-away/</link>
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		<title>Update on Exchange Public Folders: What the Problems Are</title>
		<description><![CDATA[This is the second of a short series of bulletins on Exchange public  folders. We discuss:

What they are and how they&#8217;re used (last bulletin)
The problems of public folders (this bulletin)
The  migration options and the main issues to consider when migrating (next  bulletin)

The Problems: User Perspective
Users love  public folders. They are usually [...]]]></description>
		<link>http://www.ferris.com/2010/04/14/update-on-exchange-public-folders-what-the-problems-are/</link>
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		<title>Update on Exchange Public Folders: What They Are</title>
		<description><![CDATA[This is the first of a short series of bulletins on Exchange public  folders. We discuss:

What they are and how they&#8217;re used  (this bulletin)
The problems of public folders (next bulletin)
The  migration options and the main issues to consider when migrating (third  bulletin)

What Public Folders Are
Public folders  have been available since [...]]]></description>
		<link>http://www.ferris.com/2010/04/13/update-on-exchange-public-folders-what-they-are/</link>
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		<title>Exchange 2010 Archiving: Dumpster Revealed</title>
		<description><![CDATA[Exchange operates with a hidden deleted items folder referred to as  the &#8220;dumpster.&#8221; In Exchange 2007, end users can manually purge email in  the dumpster, thereby bypassing an organization&#8217;s legal hold. This was a  major legal risk.
Exchange 2010 introduces a new and  substantially improved dumpster that fixes this design flaw, and [...]]]></description>
		<link>http://www.ferris.com/2010/04/12/exchange-2010-archiving-dumpster-revealed-2/</link>
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		<title>New Ferris Report: The Current State of Email Retention Policies</title>
		<description><![CDATA[Organizations are confused about how long to keep emails. Some delete  almost everything after 60 days, in case they are caught as a miscreant  during e-discovery. Others keeps everything indefinitely, and many take  a middle course. Few are satisfied that their approach is the right  one.
A new report from Ferris Research, [...]]]></description>
		<link>http://www.ferris.com/2010/04/12/new-ferris-report-the-current-state-of-email-retention-policies/</link>
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		<title>StorSimple&#8217;s Solution to Ballooning Exchange 2010 Storage</title>
		<description><![CDATA[Exchange 2010 has substantially increased storage needs:

One  of the exciting new developments of Exchange 2010 is the introduction  of Database Availability Groups (DAGs). DAGs protect Exchange database  contents with disk-based database replication. Each Exchange database  can have up to 16 replicas, all automatically managed by Exchange. In a  typical setup, [...]]]></description>
		<link>http://www.ferris.com/2010/04/08/storsimples-solution-to-ballooning-exchange-2010-storage/</link>
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		<title>Google Acquires Episodic</title>
		<description><![CDATA[Google has acquired San Francisco-based Episodic for an undisclosed amount.  Just over a year old, Episodic is focused on providing a platform to  manage live and on-demand video on the Internet or any Web-enabled  device.
We think Google will incorporate Episodic into YouTube,  further maturing the video delivery and management mechanisms in [...]]]></description>
		<link>http://www.ferris.com/2010/04/07/google-acquires-episodic/</link>
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		<title>Microsoft Announces Office Communications Server 14</title>
		<description><![CDATA[Microsoft recently unveiled plans around its Communications Server  &#8220;14&#8243; at VoiceCon. Details were restricted to the next-generation Office  Communicator client. Key new features include:

Location:  ability to auto-detect or populate your location based on WiFi/subnet  information, etc.
Skill search: ability to find contacts based  on a user&#8217;s skills, projects, or interests. This [...]]]></description>
		<link>http://www.ferris.com/2010/04/06/microsoft-announces-office-communications-server-14/</link>
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		<title>Microsoft Launches Turtle and Pure Phones on April 12th?</title>
		<description><![CDATA[Microsoft appears ready to launch its Turtle and Pure phones at an April 12th  event themed “it’s time to share” in San Francisco. Invitations were sent out to press and analysts with a focus on the mobile phone  market.
We agree with the author of this  article on TechSpot that the timing of [...]]]></description>
		<link>http://www.ferris.com/2010/04/06/microsoft-launches-turtle-and-pure-phones-on-april-12th/</link>
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		<title>Enterprise Vault Gets Vivisimo Search Engine</title>
		<description><![CDATA[We hear Symantec is replacing Enterprise Vault&#8217;s search engine. In a  nutshell:

EV currently uses the aging AltaVista search  engine. This has limited functionality, and support for it is being  dropped. In 2014, AltaVista turns read-only: No new material will be  indexed, and only searches will be allowed.
Symantec has been  working [...]]]></description>
		<link>http://www.ferris.com/2010/04/05/enterprise-vault-gets-vivisimo-search-engine/</link>
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		<title>Exchange 2010 Archiving: Retention Management</title>
		<description><![CDATA[Retention management is an important feature of email archiving and it serves two purposes. It:

 Ensures that email is retained
 Manages the length of time the email is kept, before it is automatically deleted

In other words, retention management manages the email life cycle. Retention is a requirement for industries such as financial services, health science, [...]]]></description>
		<link>http://www.ferris.com/2010/04/05/exchange-2010-archiving-retention-management-2/</link>
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		<title>Exchange 2010 Archiving: PST Management</title>
		<description><![CDATA[It&#8217;s impossible to keep in control of Exchange/Outlook PST files. All in all, their management is a major pain.
Microsoft is very aware of the problem, and its solution is the Archive Mailbox, a new feature of Exchange 2010. Microsoft recommends that all existing PST files be uploaded into the Archive Mailbox. PSTs are still used [...]]]></description>
		<link>http://www.ferris.com/2010/03/30/exchange-2010-archiving-pst-management/</link>
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		<title>Collaborate on PowerPoint Documents</title>
		<description><![CDATA[It&#8217;s not easy to work collaboratively on PowerPoint documents. Basic tools such as change tracking and versioning are not built in.
SharedDoc has just announced a solution:

 Users can post comments and discuss presentations.
 One person retains control and makes edits.
 Comments are made via a Web browser.
 The tool is mainly aimed at cases where [...]]]></description>
		<link>http://www.ferris.com/2010/03/30/collaborate-on-powerpoint-documents/</link>
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		<title>Google Apps Migration for Microsoft Exchange Ships</title>
		<description><![CDATA[Google announced the Google Apps Migration for Microsoft Exchange tool as part of its ongoing battle to woo Exchange customers over to Google Apps.
The tool provides a simple mechanism for small companies wishing to take the leap to Google Apps. Users can upload a comma separated values (.csv) file to Google with the names of [...]]]></description>
		<link>http://www.ferris.com/2010/03/25/google-apps-migration-for-microsoft-exchange-ships/</link>
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		<title>ComArchiving: Exchange Archiving Made Simple</title>
		<description><![CDATA[We recently learned about ComArchive. It&#8217;s a very simple and attractive approach to archiving.
Functionality:

Works with Exchange/Outlook 2003/7/10.
Archive maintained on-premises or in the cloud.
Has Outlook plugin&#8211;to access the archive, users click on Archive button.
Browser access also available.
Everything is archived and users can&#8217;t delete material from the archive. So when users delete messages from their live Exchange [...]]]></description>
		<link>http://www.ferris.com/2010/03/24/comarchiving-exchange-archiving-made-simple/</link>
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		<title>Exchange 2010 SAN Costs Are Significant</title>
		<description><![CDATA[In December, we published a bulletin titled Cost of Exchange 2010 Storage Not An Issue. This said that storage is now so cheap that Exchange 2010 users needn&#8217;t worry about storage costs.
We still subscribe largely to that view. However, it&#8217;s not true for organizations that are committed to storage area networks (SANs). Here is a [...]]]></description>
		<link>http://www.ferris.com/2010/03/04/exchange-2010-san-costs-are-significant/</link>
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		<title>Intermedia Hosted Exchange Adds Telephony</title>
		<description><![CDATA[Hosted Exchange vendor Intermedia has added integrated telephony to its offering. The focus is on sales to SMBs, up to around 1,000 seats.
Thoughts:

 Hitherto the offering has consisted of email, IM, fax, and SharePoint.
 This is the first time we&#8217;ve heard of a hosted email offering providing integrated telephony.
 Telephony doesn&#8217;t require high bandwidth. However, [...]]]></description>
		<link>http://www.ferris.com/2010/03/03/intermedia-hosted-exchange-adds-telephony/</link>
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	<item>
		<title>Exchange 2010 Archiving #1: No SIS</title>
		<description><![CDATA[This is the first of a series of bulletins on important features of Exchange archiving, namely: single instance storage, retention management, PST management, mailbox size, multi-mailbox search, and item-level restore. Beginning with Exchange 2010, many small and medium-size organizations may find that sufficient features are included, so that third-party archiving tools are no longer necessary.
One [...]]]></description>
		<link>http://www.ferris.com/2010/03/02/exchange-2010-archiving-1-no-sis/</link>
			</item>
	<item>
		<title>More Media Types for LiveOffice</title>
		<description><![CDATA[Hosted archiving vendor LiveOffice is expanding its supported data types. Hitherto, it has mainly archived Exchange email, with some instant messaging. As of March 2, LiveOffice is also archiving SharePoint teamspaces and Web site pages. The Web site support implies support for social networking Web sites such as LinkedIn, Facebook, and Twitter.
Costs:

SharePoint archiving: $9.95/user/month
Social Archive:$5/URL [...]]]></description>
		<link>http://www.ferris.com/2010/03/02/more-media-types-for-liveoffice/</link>
			</item>
	<item>
		<title>Smarsh Outage: Small Fire, No One Hurt</title>
		<description><![CDATA[Last Friday (February 19), the chattering classes were gossiping about how cloud archiving vendor Smarsh had its Web site and phone lines down. Had the company suddenly gone down the toilet?
Everything was in fact OK. The company&#8217;s Ken Anderson told us:

 We had technical issues this morning that created some intermittent access to some of [...]]]></description>
		<link>http://www.ferris.com/2010/02/24/smarsh-outage-small-fire-no-one-hurt/</link>
			</item>
	<item>
		<title>Iron Mountain Acquires Mimosa</title>
		<description><![CDATA[Iron Mountain announced it has acquired Mimosa Systems. This puts an end to over a year of rumors concerning Mimosa’s acquisition discussions with a number of possible suitors.
Iron Mountain has a vested interest in building bridges between customer on-premise deployments and its Digital Archive, and the company has been building partnerships with numerous on-premise archiving [...]]]></description>
		<link>http://www.ferris.com/2010/02/23/iron-mountain-acquires-mimosa/</link>
			</item>
	<item>
		<title>Cloudmark Acquires Bizanga</title>
		<description><![CDATA[Anti-spam vendor Cloudmark announced it has acquired Bizanga, which provides messaging software for service providers.
Comments:

 Helps Cloudmark offer a fuller messaging solution to service providers. That makes sense.
 Bizanga executed well in a very difficult, highly competitive market.
 It succeeded in getting some major, high-visibility clients, including Cox Communications.
 Bizanga investors had extremely high revenue [...]]]></description>
		<link>http://www.ferris.com/2010/02/18/cloudmark-acquires-bizanga/</link>
			</item>
	<item>
		<title>Deep Exchange Event: The Experts Conference, April, LA</title>
		<description><![CDATA[The Experts Conference has a very deep technical lineup of Exchange sessions planned. The event is April 25-28 in Los Angeles. I will be conference chair again this year.
The agenda includes:

An opportunity to sound off on what you like and don’t like about Exchange Server, and where you think Microsoft is missing out compared with [...]]]></description>
		<link>http://www.ferris.com/2010/02/11/deep-exchange-event-the-experts-conference-april-la/</link>
			</item>
	<item>
		<title>Exchange 2010 Indexing Good Enough for E-Discovery?</title>
		<description><![CDATA[Exchange 2010 includes archiving and e-discovery; these need powerful indexing capabilities.
Third-party on-premise archiving vendors struggle constantly with indexing technologies. Indices get corrupt and take days or weeks to regenerate. Searches return results that aren&#8217;t as expected, or aren&#8217;t understood. Indexing technologies age, and when a vendor replaces them, your corporate memory looks very different.
To understand [...]]]></description>
		<link>http://www.ferris.com/2010/01/12/exchange-2010-indexing-good-enough-for-e-discovery/</link>
			</item>
	<item>
		<title>The Decade Ahead: Cloud Revolution</title>
		<description><![CDATA[The single most important technology change of our time is happening around the cloud. Entire industries are being changed or made obsolete. The world as we know it is changing fast.
Examples of what has changed:

 Paper-based maps and manual navigation have been replaced with cloud-based maps and GPS systems.
 Photography has shifted from film-based to [...]]]></description>
		<link>http://www.ferris.com/2010/01/10/the-decade-ahead-cloud-revolution/</link>
			</item>
	<item>
		<title>MessageOne Rumors: Something Rotten in Denmark?</title>
		<description><![CDATA[We&#8217;re hearing a series of rumors that something is going badly wrong at Dell/MessageOne. Eg:

 They&#8217;ve lost a huge amount of customer archived email over the past couple of weeks
 Many customers are making inquiries about other vendors and their ability to ingest/absorb their historic archive data
 One vendor told us they had been asked [...]]]></description>
		<link>http://www.ferris.com/2009/12/18/messageone-rumors-something-rotten-in-denmark/</link>
			</item>
	<item>
		<title>Viadeo: Professional Networking</title>
		<description><![CDATA[There are three big players in the professional networking business: LinkedIn, Viadeo, and Xing. LinkedIn is best known in the United States. But France&#8217;s Viadeo and Germany&#8217;s Xing are important competitors. Viadeo recently paid us a visit. The company&#8217;s focus is on Europe and emerging economies. It has 25 million subscribers. It plans to enter [...]]]></description>
		<link>http://www.ferris.com/2009/12/16/viadeo-professional-networking/</link>
			</item>
	<item>
		<title>Archiving &#8220;Drafts&#8221; Folder Important for Compliance</title>
		<description><![CDATA[If you care about compliance, the &#8220;Drafts&#8221; folder in your Inbox needs to be archived.
Archiving vendors take several approaches to email archiving. Some access mailboxes via MAPI and pull items out into the archive. Others intercept SMTP traffic and journal a copy into the archive. Others copy the database transaction logfiles (&#8216;log shipping&#8217;) and rebuild [...]]]></description>
		<link>http://www.ferris.com/2009/12/14/archiving-drafts-folder-important-for-compliance/</link>
			</item>
	<item>
		<title>Exchange 2010: Niggling Fears About Storage Requirements</title>
		<description><![CDATA[Exchange 2010&#8217;s database strategy is very interesting. The new Database Availability Groups and the benefits they offer for data protection and quick recovery are striking.
Overall, Microsoft is optimistic that mailboxes will be able to grow to 10GB or more. However, it&#8217;s unclear how large mailboxes will perform in practice. Several concerns spring to mind:

 By [...]]]></description>
		<link>http://www.ferris.com/2009/12/08/exchange-2010-niggling-fears-about-storage-requirements/</link>
			</item>
	<item>
		<title>Inter-IMAP Server Migration</title>
		<description><![CDATA[Charmingly named YippieMove helps you migrate email from one message store to another. It&#8217;s mainly aimed at small businesses and consumers, who are using a cloud-based service. Easy to use, $14.95/mailbox.
It&#8217;s just IMAP-IMAP email, no address book or calendar migration services. No, it doesn&#8217;t even migrate Notes apps.
&#8230; David Ferris
]]></description>
		<link>http://www.ferris.com/2009/12/06/inter-imap-server-migration/</link>
			</item>
	<item>
		<title>Mimosa Funding Challenges</title>
		<description><![CDATA[Archiving vendor Mimosa has recently had a couple of small financings:

$3M of equity in June, 2009
$4M of debt in November, 2009

Mimosa has never made a profit, and the recession of course has made fund-raising harder. We understand an IPO was deferred due to poor results. We understand, too, that Mimosa sought a buyer last year, [...]]]></description>
		<link>http://www.ferris.com/2009/12/03/mimosa-funding-challenges/</link>
			</item>
	<item>
		<title>Cost of Exchange 2010 Storage Not An Issue</title>
		<description><![CDATA[NOTE OF DECEMBER 9: THIS IS BEING REVISED PER READER FEEDBACK. WE UNDERESTIMATED THE NEED FOR THE USE OF EXPENSIVE STORAGE. FURTHER INPUT WELCOMED
Concern is sometimes expressed about the cost of Exchange 2010 storage:

Users will have large mailboxes. 5GB to 20GB will be common. Take 10GB as a typical figure, allowing for three years of [...]]]></description>
		<link>http://www.ferris.com/2009/12/03/cost-of-exchange-storage-not-an-issue/</link>
			</item>
	<item>
		<title>Ethics, Privacy and E-Discovery</title>
		<description><![CDATA[Whistleblower website Wikileaks recently leaked more than half a million text messages around 9/11. We hesitate to even link to the story, but if you must read it, you can find CNN&#8217;s coverage here.
There is something sacred about the last messages exchanged with a spouse before a loved one dies. Messages of love. Hurt. Panic. [...]]]></description>
		<link>http://www.ferris.com/2009/12/02/ethics-privacy-and-e-discovery/</link>
			</item>
	<item>
		<title>Context Critical to Email Evidence</title>
		<description><![CDATA[A highly publicized hack into the email server at a prominent client-research center highlights one of the problems with email evidence. It is far too easy to take things out of context.
In this case, over a thousand emails were taken and posted publicly. This has resulted in numerous accusations of collusion and warped data around [...]]]></description>
		<link>http://www.ferris.com/2009/12/01/context-critical-to-email-evidence/</link>
			</item>
	<item>
		<title>Different Approaches to Editing Documents</title>
		<description><![CDATA[There are different approaches to sharing documents, where a group of people want to be able to make comments on a document and alter it.
One approach is Track-Changes, which we&#8217;re all familiar with in MS Word. This is very useful. But then, after three or four sets of changes, it gets too confusing. The Track-Changes [...]]]></description>
		<link>http://www.ferris.com/2009/11/30/different-approaches-to-editing-documents/</link>
			</item>
	<item>
		<title>Conferencing and PSTN Use for Audio</title>
		<description><![CDATA[Conferencing technology&#8211;such as Cisco WebEx and Microsoft Live Meeting&#8211;has two approaches to the audio element. You can route it over the data network, or you can route it over the conventional telephone system (&#8220;PSTN&#8221; or &#8220;Public Switched Telephone Network&#8221;).
In principle, it&#8217;s much better to treat the audio as just another data type for the conference [...]]]></description>
		<link>http://www.ferris.com/2009/11/24/conferencing-and-pstn-use-for-audio/</link>
			</item>
	<item>
		<title>Mobiles Will Be The Locus of Conferencing Innovation</title>
		<description><![CDATA[Today, PC-based conferencing vendors such as Cisco, IBM/Lotus, and Microsoft tend to focus on PC-centric innovation. Eg., support for multi-person video cameras, integration with PBXs, integration with desktop applications.
However, I think the biggest innovations, starting perhaps in 2012, will be found among mobile phones. These will have sufficient bandwidth and computing power to compete with [...]]]></description>
		<link>http://www.ferris.com/2009/11/22/mobiles-will-be-the-locus-of-conferencing-innovation/</link>
			</item>
	<item>
		<title>Desktop Sharing Use Cases</title>
		<description><![CDATA[Desktop sharing is a useful component of conferencing technology. Its main uses are:

 Document sharing, so people can work on spreadsheets, word processing documents, and so on, at the same time
 Informal peer-to-peer help desks and training. Where you show someone how to do something

&#8230; David Ferris
PS. I&#8217;m not sure I&#8217;m saying anything useful here! [...]]]></description>
		<link>http://www.ferris.com/2009/11/19/desktop-sharing-use-cases/</link>
			</item>
	<item>
		<title>Site Evaluates Cloud Messaging Offerings</title>
		<description><![CDATA[Cloudemail101.org is a useful website that compares cloud-based email offerings. Cloud archiving vendor LiveOffice is behind it.
&#8230; David Ferris
P.S. Sometimes concision is a virtue.
]]></description>
		<link>http://www.ferris.com/2009/11/18/site-evaluates-cloud-messaging-offerings/</link>
			</item>
	<item>
		<title>Cisco, Microsoft Will Be The Big Conferencing Players</title>
		<description><![CDATA[For the last 10 years, the electronic conferencing world has tended to focus on high-end solutions such as those from Polycom. Think of special conference rooms, expensive WAN links, special equipment, and so on.
Over the last five years, PC-based solutions have been evolving. IBM/Lotus has been an innovator. Microsoft has gradually been building a position [...]]]></description>
		<link>http://www.ferris.com/2009/11/17/cisco-microsoft-will-be-the-big-conferencing-players/</link>
			</item>
	<item>
		<title>Judge Dismisses ZL Suit</title>
		<description><![CDATA[Here&#8217;s an update on the law suit between ZL Technologies and Gartner.
By way of background, in October email archiving vendor ZL Technologies filed a law suit against Gartner asking for $1.7B in damages caused in part by the Gartner Magic Quadrant. The story is very interesting from several points of view:

 It raises the issue [...]]]></description>
		<link>http://www.ferris.com/2009/11/15/judge-dismisses-zl-suit/</link>
			</item>
	<item>
		<title>LiveOffice Archiving Works With Many Exchange Cloud Offerings</title>
		<description><![CDATA[Cloud archiving vendor LiveOffice announced it now supports most of the important cloud-based email offerings:

 123Together
 AppRiver
 Apptix
 Azaleos
 Cisco WebEx Mail
 Google Apps (Premier)
 groupSPARK
 Intermedia
 Microsoft Exchange Online
 PanTerra Networks
 USA.NET
 Yahoo! Zimbra
 Other POP/IMAP-based solutions
 Personal Email Accounts (e.g., Gmail, Yahoo! Mail, Windows Live HotMail)

This is quite interesting, in that it can [...]]]></description>
		<link>http://www.ferris.com/2009/11/12/liveoffice-archiving-works-with-many-exchange-cloud-offerings/</link>
			</item>
	<item>
		<title>BPOS Update, New Pricing</title>
		<description><![CDATA[Microsoft&#8217;s SaaS versions of Exchange/SharePoint/OCS have been out for a year. Here are some updates:

BPOS (the bundle of Exchange, SharePoint, OCS, and Live Meeting) has a million paid seats.
Largest customer is Glaxo Smith Kline, with 100,000 seats.
Microsoft continues to prefer to deliver via business partners. They get 12% of the initial sale, and 6% of [...]]]></description>
		<link>http://www.ferris.com/2009/11/10/bpos-update-new-pricing/</link>
			</item>
	<item>
		<title>Cisco Launches Email SaaS, Cisco WebEx Mail</title>
		<description><![CDATA[Today, November 9, Cisco is launching its email SaaS, Cisco WebEx Mail. This is important. The offering has a reasonable chance at giving Microsoft substantial competition in the messaging and collaboration space. In short:

Can use Outlook 2003 or Outlook 2007, or Outlook 2010 as rich client
Cisco-provided web browser client also available
Outlook compatibility is extremely high [...]]]></description>
		<link>http://www.ferris.com/2009/11/09/cisco-launches-email-saas-cisco-webex-mail/</link>
			</item>
	<item>
		<title>We&#8217;ll Keep Most Electronic Material Forever</title>
		<description><![CDATA[Many laws and regulations require that certain types of information be kept for specified periods. This is fueling the need for the archiving of information along with associated retention polices.
Conflicting pressure comes from legal counsel, which wants information to be destroyed as quickly as possible to reduce exposure and the substantial costs of responding to [...]]]></description>
		<link>http://www.ferris.com/2009/11/06/well-keep-most-electronic-material-forever/</link>
			</item>
	<item>
		<title>Delete PSTs and Tapes Within Retention Window</title>
		<description><![CDATA[When you define a retention policy, don&#8217;t just impose on the archive.

PSTs and tape backups are still lingering around.
They are subject to e-discovery, and retrieving information from them can be extremely expensive and disruptive&#8211;far more so than with an archiving tool.
Tapes and PSTs need to be disposed of within the retention window.
Don&#8217;t forget third-party external [...]]]></description>
		<link>http://www.ferris.com/2009/11/05/delete-psts-and-tapes-within-retention-window/</link>
			</item>
	<item>
		<title>Archive Today But Defer Retention Policy?</title>
		<description><![CDATA[Most organizations are unclear about the retention policies they should adopt. That slows the deployment of archiving technology.
It usually makes sense to go ahead with archiving in advance of having decided one&#8217;s retention policy; that is, start by archiving everything, for an indeterminate period. You still get many of the advantages of archiving, such as [...]]]></description>
		<link>http://www.ferris.com/2009/11/04/archive-today-but-defer-retention-policy/</link>
			</item>
	<item>
		<title>Important Webinar This Week on Exchange 2010 Archiving Controversy</title>
		<description><![CDATA[I like all the Ferris webinars, but I am particularly interested in this week&#8217;s topic on Exchange 2010 archiving. The date and time is November 4th, 8:30am Pacific Time Zone. You can register on the Ferris.com website, here.
The reason I am looking forward to this webinar is the growing controversy that surrounds the new Exchange [...]]]></description>
		<link>http://www.ferris.com/2009/11/03/important-webinar-this-week-on-exchange-2010-archiving-controversy/</link>
			</item>
	<item>
		<title>Microsoft Oversells E2010 Archiving</title>
		<description><![CDATA[The archiving features of Exchange 2010 are attractive, and will be welcomed by most customers.
However, Microsoft is sometimes overenthusiastic. For example, consider this Microsoft blog, by Julia White, director of Exchange marketing. Speaking of Exchange 2010, she says: &#8220;It archives and discovers&#8230; At a regional healthcare group, they are able to use the integrated archiving, [...]]]></description>
		<link>http://www.ferris.com/2009/11/02/microsoft-oversells-e2010-archiving/</link>
			</item>
	<item>
		<title>New Dumpster Features for Exchange 2010</title>
		<description><![CDATA[The old dumpster in Exchange 2003 and Exchange 2007 was valuable for recovering deleted email, but it had some basic compliance shortcomings. (Want more information on dumpster? See here.) It only contained deleted email, not deleted calendars or contacts. It was not indexed or searchable, and users were allowed to purge email from the dumpster, [...]]]></description>
		<link>http://www.ferris.com/2009/10/30/new-dumpster-features-for-exchange-2010/</link>
			</item>
	<item>
		<title>Business Uses Twitter</title>
		<description><![CDATA[A growing number of businesses use Twitter for advertising. This recent Wall Street Journal article elaborates.
It is very easy to sign up for a Twitter account, and it costs nothing. Each post has a maximum of 140 characters, so the message is very brief. To find a person or brand name to follow, simply search [...]]]></description>
		<link>http://www.ferris.com/2009/10/28/business-uses-twitter/</link>
			</item>
	<item>
		<title>Exchange 2010 Database Availability Groups</title>
		<description><![CDATA[The next major version of Exchange, Exchange 2010, introduces a valuable new concept called a Database Availability Group (DAG). A DAG is group of up to 16 mailbox servers that use continuous replication to update database copies, communicate to manage failures that affect individual databases, and can provide automatic recovery from a variety of failures. [...]]]></description>
		<link>http://www.ferris.com/2009/10/28/exchange-2010-database-availability-groups/</link>
			</item>
	<item>
		<title>Observations at 2009 SharePoint Conference</title>
		<description><![CDATA[In one word, BIG. The 2009 SharePoint Conference attracted over 7,000 paying attendees, making it one of the largest Microsoft events of 2009. This is remarkable when you compare it to the 2009 Microsoft TechEd event, which drew about the same number of attendees and covers all Microsoft solutions. The buzz I heard on the [...]]]></description>
		<link>http://www.ferris.com/2009/10/27/observations-at-2009-sharepoint-conference/</link>
			</item>
	<item>
		<title>Fixing the PST Problem with Exchange 2010</title>
		<description><![CDATA[Exchange 2010 offers some additional help for PST files in the form of a new Archive Mailbox. Archive Mailbox is an actual Exchange mailbox that is licensed, exists in the same Exchange database, and appears in Outlook alongside the primary mailbox. The seamless integration of Archive Mailbox with Exchange is done very nicely, and this [...]]]></description>
		<link>http://www.ferris.com/2009/10/25/fixing-the-pst-problem-with-exchange-2010/</link>
			</item>
	<item>
		<title>Google Bug Exposes Private Email</title>
		<description><![CDATA[A recent bug in Google Apps allowed students to read each other&#8217;s email. Read about it here.
Imagine if your company and your competitor were both on Google. Now imagine stumbling across your competitor&#8217;s inbox. Whoops!
This underscores the importance of security whenever multitenancy is employed for email hosting. And it lends credence to customer concerns to [...]]]></description>
		<link>http://www.ferris.com/2009/10/23/google-bug-exposes-private-email/</link>
			</item>
	<item>
		<title>ZL Technologies Sues Gartner over Archiving Magic Quadrant</title>
		<description><![CDATA[Gartner&#8217;s Magic Quadrant (MQ) for email archiving is not as scientific as Gartner would have you believe.
According to ZL Technologies Inc. v. Gartner Group Inc. and Carolyn DiCenzo, ZL Technologies makes allegations of defamation, trade libel, false or misleading advertising, unfair competition, and negligent interference with prospective economic advantage against Gartner and Carolyn DiCenzo. ZL [...]]]></description>
		<link>http://www.ferris.com/2009/10/21/zl-technologies-sues-gartner-over-archiving-magic-quadrant/</link>
			</item>
	<item>
		<title>T-Mobile and Microsoft/Danger Users Affected by Data Loss</title>
		<description><![CDATA[T-Mobile and Microsoft&#8217;s Danger subsidiary recently apologized to Sidekick customers for losing their data. According to an Oct. 10th announcement, a recent outage on Microsoft/Danger systems caused loss of &#8220;contacts, calendar entries, to-do lists, or photos&#8221; that are no longer on Sidekick devices.
The likelihood of a successful recovery was put at &#8220;extremely low.&#8221; This is [...]]]></description>
		<link>http://www.ferris.com/2009/10/21/t-mobile-and-microsoftdanger-users-affected-by-data-loss/</link>
			</item>
	<item>
		<title>Cloud-based Messaging to Drive Email Encryption</title>
		<description><![CDATA[Email encryption will be greatly stimulated by the growing interest in cloud computing and in hosted messaging.
One of the primary concerns of any enterprise considering an outsourced solution such as Exchange Online, Outlook Live, or Google Apps is around the security of the data that will end up hosted in the cloud by Microsoft, Google, [...]]]></description>
		<link>http://www.ferris.com/2009/10/20/cloud-based-messaging-to-drive-email-encryption/</link>
			</item>
	<item>
		<title>Give Customers an Exit Strategy from Hosted Messaging</title>
		<description><![CDATA[Sometimes the most successful business comes from out-of-the-box thinking. When it comes to hosted messaging services, many solution vendors take an entrapment approach. Win customers over to your solution, and then lock them in so that you can squeeze an annuity revenue stream from them: per mailbox per month pricing, with extra billing thrown in [...]]]></description>
		<link>http://www.ferris.com/2009/10/18/give-customers-an-exit-strategy-from-hosted-messaging/</link>
			</item>
	<item>
		<title>Outlook 2010 Dramatically Increases End-User Productivity</title>
		<description><![CDATA[Microsoft recently unveiled the Technology Preview of Microsoft Outlook 2010, which includes a number of new technologies that dramatically increase end-user productivity. We will highlight three of our favorite features, namely Quick Steps, Clean Up, and Paste Options.
Outlook &#8220;Quick Steps&#8221; can be accessed from a Quick Access Toolbar that sits at the top of the [...]]]></description>
		<link>http://www.ferris.com/2009/10/16/outlook-2010-dramatically-increases-end-user-productivity/</link>
			</item>
	<item>
		<title>City of Boston Ordered to Preserve Email</title>
		<description><![CDATA[Employees at Boston&#8217;s City Hall are in big trouble with email according to this Boston Globe article. It seems the common practice is to delete email daily to reduce mailbox load. At least this is the reason provided by one employee. But who forgot about public record laws which require all city email to be [...]]]></description>
		<link>http://www.ferris.com/2009/10/15/city-of-boston-ordered-to-preserve-email/</link>
			</item>
	<item>
		<title>SharePoint Conference Will Be Major Event</title>
		<description><![CDATA[On October 19-22, the annual Microsoft SharePoint conference will be held in Las Vegas. The event has sold out, with 7,000 tickets sold. This makes the event almost as large as the annual Microsoft TechEd show.
This year&#8217;s SharePoint show promises to be exciting for two reasons. First, we will learn about the next major release [...]]]></description>
		<link>http://www.ferris.com/2009/10/14/sharepoint-conference-will-be-major-event/</link>
			</item>
	<item>
		<title>eFolder Acquires DoubleCheck Email Manager</title>
		<description><![CDATA[eFolder recently completed its acquisition of the DoubleCheck Email Manager solution portfolio from Network Management Group.
As interest in cloud computing continues to grow, more and more vendors are turning to managed service providers (MSPs) as a channel to reach hosted messaging customers. eFolder has historically provided white-labeled backup and archiving solutions to MSPs wishing to [...]]]></description>
		<link>http://www.ferris.com/2009/10/12/efolder-acquires-doublecheck-email-manager/</link>
			</item>
	<item>
		<title>Exchange 2010 RTMs with over 5 Million Users on Production</title>
		<description><![CDATA[Microsoft&#8217;s Exchange Team in Redmond has released Exchange 2010 to manufacturing. As reported by John Fontana, there are already over 5 million production users running on Exchange 2010.
Exchange 2010 takes on several existing markets. Email archiving vendors will feel the impact of native archiving capabilities. SAN vendors will feel the hit from native support for [...]]]></description>
		<link>http://www.ferris.com/2009/10/09/exchange-2010-rtms-with-over-5-million-users-on-production/</link>
			</item>
	<item>
		<title>Speech-to-Text Technology Cruder Than Advertised</title>
		<description><![CDATA[Speech-to-text technology is nowhere near as good as many vendors claim. Often, operators are surreptitiously involved.
According to this BBC article, one of the speech-to-text conversion companies&#8211;Spinvox&#8211;has been found to convert voicemail messages using human operators instead of &#8220;advanced speech recognition software.&#8221; Patent filings by Spinvox reveal the depth of human involvement. Spinvox&#8217;s valuation has dropped [...]]]></description>
		<link>http://www.ferris.com/2009/10/09/speech-to-text-technology-cruder-than-advertised/</link>
			</item>
	<item>
		<title>Vericept Sold?</title>
		<description><![CDATA[We&#8217;re hearing rumours that data leak prevention vendor Vericept is about to be sold to an accounting firm, with an announcement on September 15.
Most DLP vendors have now been acquired. Eg McAfee bought Reconnex in 8/08, RSA/EMC bought Tablus in 8/07, Websense bought PortAuthority in 1/07. The market&#8217;s been rather disappointing: DLP revenues have been [...]]]></description>
		<link>http://www.ferris.com/2009/09/08/vericept-sold/</link>
			</item>
	<item>
		<title>Exchange 2010 Release Candidate Available</title>
		<description><![CDATA[Microsoft has released the Release Candidate for Exchange Server 2010. You can download it from this location.
Before we share our perspectives, we&#8217;d like to hear your first impressions &#8230; respond to this blog once you have kicked the tires on this new version of Exchange Server!
&#8230; David Sengupta
]]></description>
		<link>http://www.ferris.com/2009/08/24/exchange-2010-release-candidate-available/</link>
			</item>
	<item>
		<title>Microsoft Exchange Server Not Going SQL Back End, for Now</title>
		<description><![CDATA[According to this recent statement from Microsoft, Exchange Server 2010 will not move to a SQL back-end.
This confirms that a possible port from the Extensible Storage Engine (ESE) to SQL has not simply been a rumor, while leaving the door open for future post-Exchange 2010 releases to use a SQL store. As noted in one [...]]]></description>
		<link>http://www.ferris.com/2009/08/17/microsoft-exchange-server-not-going-sql-back-end-for-now/</link>
			</item>
	<item>
		<title>Rumor: Quest Withdraws From E-Disco, De-Emphasizes Archiving?</title>
		<description><![CDATA[We hear from a usually reliable source, that:

 Quest is discontinuing its eDiscovery module
 There will be no additional development on the Archive Manager product
 It is not clear, though, that the MAPI-based stubbing offering will be completely discontinued: at least not yet. Quest pulled itself out of the running for a very large opportunity [...]]]></description>
		<link>http://www.ferris.com/2009/08/14/rumor-quest-withdraws-from-e-disco-de-emphasizes-archiving/</link>
			</item>
	<item>
		<title>WebLOQ Email Encryption</title>
		<description><![CDATA[WebLOQ is an early-stages company offering end-to-end email encryption:

 Allows users to send and receive encrypted emails.
 Normally users have some special software installed on their machine. This works with almost all email clients including Outlook, Thunderbird, Mac Mail, etc.
 An invitation system is being developed. If you send to a user who hasn&#8217;t got [...]]]></description>
		<link>http://www.ferris.com/2009/08/13/webloq-email-encryption/</link>
			</item>
	<item>
		<title>High-Profile Government Case Exposes Risk of Email Discovery</title>
		<description><![CDATA[A very high-level legal case has been in process in British Columbia, Canada, and exposes just how important email records are. See this article.
In this case, the judge issued a statement asking for all email records pertaining to the case, no matter where they are located or if they exist at all. The judge is [...]]]></description>
		<link>http://www.ferris.com/2009/08/11/high-profile-government-case-exposes-risk-of-email-discovery/</link>
			</item>
	<item>
		<title>Is Corporate Espionage Affecting You?</title>
		<description><![CDATA[Corporate espionage is the kind of thing most of us have read about in spy novels, but not something we regularly talk about in our IT planning sessions. Yet according to USA Today, corporate spying is more prevalent than we typically hear of, since most of its victims avoid the embarrassment that would come from [...]]]></description>
		<link>http://www.ferris.com/2009/08/11/is-corporate-espionage-affecting-you/</link>
			</item>
	<item>
		<title>Symantec Enterprise Vault Strength &amp; Weaknesses</title>
		<description><![CDATA[Symantec&#8217;s Enterprise Vault is the leading archiving product. This page contains information to help people evaluate its strengths and weaknesses.
If you have experience with EV, please share your views on it. To do so, please post your response to the following survey questions as a comment. Or, if you want anonymity, send your response to [...]]]></description>
		<link>http://www.ferris.com/2009/08/10/symantec-enterprise-vault-strength-weaknesses/</link>
			</item>
	<item>
		<title>Metalogix Offers Free SharePoint Archiving</title>
		<description><![CDATA[Metalogix is offering SharePoint archiving, at no charge.
Metalogix Archiving Express for SharePoint is a free tool. It provides hardware-independent hierarchical storage management and easy installation. No support is included beyond a user forum.
At a later time, Metalogix will introduce a for-fee version with more bells and whistles. In the meantime, it hopes the free version [...]]]></description>
		<link>http://www.ferris.com/2009/08/10/metalogix-offers-free-sharepoint-archiving/</link>
			</item>
	<item>
		<title>Metalogix: SharePoint Content Lifecycle Management</title>
		<description><![CDATA[Metalogix provides tools to help IT manage SharePoint content over its lifecycle. The tools import content into SharePoint, archive SharePoint content, and apply retention policies. Today&#8217;s offerings are:

 Professional Archive Manager. Provides archiving for SharePoint, Exchange, and file systems (products acquired from H&#038;S in September 2008).
 Archiving Express for Sharepoint &#038; Files. Free, full version [...]]]></description>
		<link>http://www.ferris.com/2009/08/06/metalogix-sharepoint-content-lifecycle-management/</link>
			</item>
	<item>
		<title>Exchange 2010 Personal Archiving vs. Exchange 2010 Organizational Archiving</title>
		<description><![CDATA[One of the interesting new concepts being introduced with Exchange 2010 is &#8220;Personal Archiving&#8221; vs. &#8220;Organizational Archiving.&#8221;
At the recent TechEd, a Microsoft instructor introduced personal archives as a means to reduce primary mailbox size and circumvent quotas without losing organizational control. In effect, personal archives are a new replacement for PST files.
Personal archives are part [...]]]></description>
		<link>http://www.ferris.com/2009/08/06/exchange-2010-personal-archiving-vs-exchange-2010-organizational-archiving/</link>
			</item>
	<item>
		<title>The Size of the Archiving Market</title>
		<description><![CDATA[What&#8217;s the size of the market for packaged archiving software? We estimate it at about $650 million annually. We expect it to grow at about 20% annually for the next few years. In short:

2009 revenues: $650M
2010 revenues: $780M
2011 revenues: $940M
2012 revenues: $1,125M
2013 revenues: $1,350m

We estimate that the current market leader, Symantec/Enterprise Vault, is doing about [...]]]></description>
		<link>http://www.ferris.com/2009/08/04/the-size-of-the-archiving-market/</link>
			</item>
	<item>
		<title>Exchange 2010 Archiving: Hidden Costs</title>
		<description><![CDATA[If you are considering Exchange 2010 for archiving, be aware of two factors that can increase the cost of, and delay, implementation:

 The archiving features of Exchange 2010 require enterprise CALs. If you are not already using enterprise CALs, then you must pay the additional cost to upgrade.
 To use Exchange 2010 archiving, you must [...]]]></description>
		<link>http://www.ferris.com/2009/08/03/exchange-2010-archiving-hidden-costs/</link>
			</item>
	<item>
		<title>Sparxent Acquires Cemaphore</title>
		<description><![CDATA[According to this eWeek article, IT solution provider Sparxent has recently completed the acquistion of Cemaphore. Both companies are based in Salt Lake City.
Cemaphore&#8217;s core expertise has been around MAPI-based synchronization technologies, historically focused on its MailShadow continuous replication product. Over recent months Cemaphore has expanded its offerings to include synchronization between on-premises Exchange and [...]]]></description>
		<link>http://www.ferris.com/2009/08/03/sparxent-acquires-cemaphore/</link>
			</item>
	<item>
		<title>Microsoft Windows Now Scales Up and Out with a Vengeance</title>
		<description><![CDATA[The latest versions of Windows allow for far greater scalability. Here&#8217;s why.
There are basically three ways to improve the compute performance of an IT platform:

 Increase the clock speed of the processor.
 Increase the number of processors&#8211;&#8221;scale up.&#8221;
 Increase the number of computers (processor/s + memory pairs)&#8211;&#8221;scale out.&#8221;

The above, of course, assumes that there is [...]]]></description>
		<link>http://www.ferris.com/2009/07/22/microsoft-windows-now-scales-up-and-out-with-a-vengeance/</link>
			</item>
	<item>
		<title>A Belated Take on Google Wave</title>
		<description><![CDATA[Google Wave was announced at the Google IO developers&#8217; conference in late May 2009.
Quick Summary:

 SaaS team workspace.
 To give you a general idea, think of a souped-up/Web 2.0 Wiki or bulletin board. My colleague Steve Kille aptly called it a &#8220;bulletin board on steroids&#8221; under the hood.
 Currently in an early state of development.
 [...]]]></description>
		<link>http://www.ferris.com/2009/07/21/a-belated-take-on-google-wave/</link>
			</item>
	<item>
		<title>Social Networking and the Enterprise</title>
		<description><![CDATA[Many of you may recall how, in the mid- to late-1990s, email was considered &#8220;a toy&#8221; in many companies. Technology was still evolving, the prominence of the Internet was still coalescing, and server-based email solutions such as Microsoft Exchange were still in their infancy. Consider the ever-present and even addictive nature of email today, and [...]]]></description>
		<link>http://www.ferris.com/2009/07/20/social-networking-and-the-enterprise/</link>
			</item>
	<item>
		<title>Microsoft Finally Rebrands Hosted Security</title>
		<description><![CDATA[In 2005, Microsoft acquired Frontbridge, one of the major providers of hosted email security services.
When it launched the Microsoft-branded version of the service, it was named Exchange Hosted Services (EHS). At the time, we said this was confusing, because:

 It sounded as though it was a hosted Exchange service, rather than hosted services for your [...]]]></description>
		<link>http://www.ferris.com/2009/07/20/microsoft-finally-rebrands-hosted-security/</link>
			</item>
	<item>
		<title>Google Apps Connector for BlackBerry Enterprise Server Announced</title>
		<description><![CDATA[Google&#8217;s recent announcement of a Google Apps Connector for BlackBerry Enterprise Server (BES) represents another big stride in the ongoing Google Apps vs. Microsoft Exchange Online war that has been shaping up.
Free for Google Apps Premier and Education customers, the Google Apps Connector will provide near-instant push of Gmail messages to end-user BlackBerry devices, over-the-air [...]]]></description>
		<link>http://www.ferris.com/2009/07/16/google-apps-connector-for-blackberry-enterprise-server-announced/</link>
			</item>
	<item>
		<title>Clearswift Update</title>
		<description><![CDATA[Leading content control vendor Clearswift has gone rather quiet for the last couple of years. Here&#8217;s a quick update.
There are two products:
Clearswift Email Appliance:

 Software product, sometimes sold as appliance
 Usually runs in VMware virtualized environment
 Main functions:

 Policy-based scanning and control
 Policy-based encryption (can use third-party encryption)
 Virus control (can use one or more [...]]]></description>
		<link>http://www.ferris.com/2009/07/15/clearswift-update/</link>
			</item>
	<item>
		<title>Microsoft&#8217;s Cloud Doesn&#8217;t Have a Silver Lining</title>
		<description><![CDATA[Since the early 1980s, Microsoft&#8217;s success has been predicated on a tripartite strategy:

 Sell software, in volume, at about 20% of the incumbents&#8217; prices.
 Engage third-party developers.
  Use industry-standard hardware.

These have clearly been the three keys to success for Microsoft &#8212; although we can argue the details of how revisionist this description of Bill [...]]]></description>
		<link>http://www.ferris.com/2009/07/14/microsofts-cloud-doesnt-have-a-silver-lining/</link>
			</item>
	<item>
		<title>UC&amp;C Shuffled under Microsoft&#8217;s Kurt DelBene</title>
		<description><![CDATA[Ferris Research has learned that Microsoft recently made a quiet shuffle at the top of its Unified Communications and SharePoint businesses, placing Senior VP Kurt DelBene in charge of both R&#038;D organizations. Under the new arrangement Rajesh Jha, Corporate VP Exchange and Office Live, Gurdeep Singh Pall, Corporate VP Office Communications Server (OCS), and Senior [...]]]></description>
		<link>http://www.ferris.com/2009/07/13/ucc-shuffled-under-microsofts-kurt-delbene/</link>
			</item>
	<item>
		<title>Microsoft Online: Standard vs. Dedicated Versions</title>
		<description><![CDATA[Ferris recently had a briefing from Microsoft on the security of its Business Process Online Services (BPOS)&#8211;Exchange Online, SharePoint Online, etc. This presentation turned out to be of more interest to Ferris for its subtext than for the specifics it contained.
The subtext was that Microsoft was encountering concern (pushback?) from organizations about both the security [...]]]></description>
		<link>http://www.ferris.com/2009/07/13/microsoft-online-standard-vs-dedicated-versions/</link>
			</item>
	<item>
		<title>Microsoft Online: Security Concerns</title>
		<description><![CDATA[Ferris recently had a briefing from Microsoft on the security of its Business Process Online Services (BPOS) &#8212; e.g., Exchange Online, SharePoint Online, etc. This presentation turned out to be of more interest to Ferris for its subtext than for the specifics it contained.
The subtext was that Microsoft was encountering concern (pushback?) from organizations about [...]]]></description>
		<link>http://www.ferris.com/2009/07/08/microsoft-online-security-concerns/</link>
			</item>
	<item>
		<title>Nice BlackBerry Synching with MailSite AstraSync</title>
		<description><![CDATA[AstraSync is a nice way to synchronize BlackBerries with Exchange:

 Synchronizes email, calendar, contact information.
 Synchronizes over the air using Microsoft&#8217;s ActiveSync protocol.
 No need for the additional cost and complexity of BES servers.
 No need for the RIM BlackBerry Desktop Manager.
 Consumers synching with a POP/IMAP mailbox don&#8217;t need the BlackBerry Internet Service.
 In [...]]]></description>
		<link>http://www.ferris.com/2009/07/07/nice-blackberry-synching-with-mailsite-astrasync/</link>
			</item>
	<item>
		<title>Exchange 2010 Archiving: How Microsoft Sees It</title>
		<description><![CDATA[Exchange 2010 archiving is not the solution to everyone&#8217;s archiving needs, and it is wrong to suggest that Microsoft sees it as such. Here&#8217;s our understanding of how Microsoft views the situation:

 Long-term, Exchange should be largely independent of the types of storage it uses.
 Long-term, Exchange stores should be of arbitrary size, without sacrificing [...]]]></description>
		<link>http://www.ferris.com/2009/07/07/exchange-2010-archiving-how-microsoft-sees-it/</link>
			</item>
	<item>
		<title>Lost Email, and Dangers of Adverse Judgments</title>
		<description><![CDATA[Stories about lost email. This case involves the Governor of North Carolina, his wife, leading officials at North Carolina State University, and corruption.
From an IT perspective, the following points are salient:

 Although the matter is currently active, the email in question dates back to 2005. This raises the issue of email retention and accessibility. Are [...]]]></description>
		<link>http://www.ferris.com/2009/07/06/lost-email-and-dangers-of-adverse-judgments/</link>
			</item>
	<item>
		<title>MX Logic Update</title>
		<description><![CDATA[Here&#8217;s an update on email and Web hygiene SaaS vendor MX Logic:

 SaaS offering:

 Virus/spam/malware control for email
 Email archiving
 Email disaster recovery/continuity
 Web malware filtering


 Main competition: Google/Postini and Symantec/MessageLabs.
 Competitive strengths: value pricing, ease of installation and use, strong reseller channel.
 Around 75% of sales are now through resellers; goal is to get [...]]]></description>
		<link>http://www.ferris.com/2009/07/02/mx-logic-update/</link>
			</item>
	<item>
		<title>Colligo Contributor Provides Better Email Integration with SharePoint</title>
		<description><![CDATA[SharePoint is a heavily browser-based experience. At times, that makes for a strange disconnect with one&#8217;s desktop-based experience. The most egregious example is that of email. To get an email into SharePoint, you have to extract the message, such as by dragging and dropping it onto your desktop. That makes an .msg file. Then, in [...]]]></description>
		<link>http://www.ferris.com/2009/07/02/colligo-contributor-provides-better-email-integration-with-sharepoint/</link>
			</item>
	<item>
		<title>GTB Inspector: Data Leak Prevention</title>
		<description><![CDATA[GTB Technologies makes a data leak prevention product called GTB Inspector. It&#8217;s recently been revamped. Here&#8217;s a summary:

 Appliance dynamically scans all protocols and ports over a network link.
 Can log/quarantine/block/redact offending material.
 Policy-based encryption.
 Also scans endpoints; e.g., for downloads to detachable USB drive.
 Main competition: Symantec/Vontu, McAfee/Reconnex.
 Does real-time content checking so can [...]]]></description>
		<link>http://www.ferris.com/2009/06/30/gtb-inspector-data-leak-prevention/</link>
			</item>
	<item>
		<title>AtMail: Extremely Inexpensive Email Appliance</title>
		<description><![CDATA[AtMail offers an email appliance:

 Provides POP/IMAP server, Webmail client, email archiving.
 Linux-based with open standard components.
 Pricing is a one-time license. Base product is $300; then per-user cost which is typically $0.10/user/year.
 Appearance can be customized.
 Professional services also available.
 AtMail is privately held, with no external funding, and is profitable. Ferris Research estimates [...]]]></description>
		<link>http://www.ferris.com/2009/06/30/atmail-extremely-inexpensive-email-appliance/</link>
			</item>
	<item>
		<title>Exchange 2010 Archiving: Storage Management Issues</title>
		<description><![CDATA[Exchange 2010 is the next version of Exchange Server. It is due for release at the end of 2009 or early 2010. Exchange 2010 includes many new features and enhancements for archiving.
It&#8217;s early days for Exchange built-in archiving, and storage management is an important area in which it falls short:

 It does not move archived [...]]]></description>
		<link>http://www.ferris.com/2009/06/29/exchange-2010-archiving-storage-management-issues/</link>
			</item>
	<item>
		<title>Google Wave: Important for Messaging</title>
		<description><![CDATA[Google Wave, recently announced by Google and available later this year, is important for messaging. The launch presentation is worth viewing by anyone interested in messaging.
Google Wave has an abstraction that seeks to replace both email and IM, and perhaps shared document editing too. Google argues that email was designed a long while ago, and [...]]]></description>
		<link>http://www.ferris.com/2009/06/26/google-wave-important-for-messaging/</link>
			</item>
	<item>
		<title>LiveOffice CloudMerge for Mimosa NearPoint: Hybrid On-Prem and Cloud Archiving</title>
		<description><![CDATA[LiveOffice (cloud-based archiving)and Mimosa (on-premises archiving) announced an interesting collaboration:

 LiveOffice CloudMerge for Mimosa NearPoint lets Mimosa customers seamlessly push some or all of their on-premises archive into LiveOffice&#8217;s cloud-based archive.
 The upload-to-cloud interface is tightly integrated with that of Mimosa.
 The pricing is proportional to the number of mailboxes put onto the archive. It&#8217;s [...]]]></description>
		<link>http://www.ferris.com/2009/06/25/liveoffice-cloudmerge-for-mimosa-nearpoint-hybrid-on-prem-and-cloud-archiving/</link>
			</item>
	<item>
		<title>Help for SharePoint Item-Level Recovery</title>
		<description><![CDATA[If you have ever accidently deleted a document from SharePoint, then you know how difficult it is to restore a single item from SharePoint. The cause of this problem is that SharePoint has a relatively weak backup engine and it does not give you the option of performing single-file restores from a backup. SharePoint document [...]]]></description>
		<link>http://www.ferris.com/2009/06/24/help-for-sharepoint-item-level-recovery/</link>
			</item>
	<item>
		<title>Red Gate&#8217;s Very Easy-to-Use Archiving</title>
		<description><![CDATA[Red Gate&#8217;s Exchange Server Archiver is a new email archiving product. It&#8217;s strikingly easy to use:

 Works with Exchange Server.
 Outlook plugin.
 Search is very simple and straightforward.
 Main next elements of product roadmap are offline support and improved search.
 Pricing is $30/mailbox for perpetual license, plus optional 25%/year maintenance.
 Focus is on sales to [...]]]></description>
		<link>http://www.ferris.com/2009/06/23/red-gates-very-easy-to-use-archiving/</link>
			</item>
	<item>
		<title>Cloudmark MobileAuthority Controls Cellphone Malware</title>
		<description><![CDATA[SMS spam on cellphone isn&#8217;t much of a problem in developed countries, because senders get charged and it&#8217;s too expensive for the spammer. However, that will change:

 Spammers can send from developing countries where the charges are very low
 Spammers will sometimes work out ways around the system, where the recipient pays
 Developed countries have [...]]]></description>
		<link>http://www.ferris.com/2009/06/23/cloudmark-mobileauthority-controls-cellphone-malware/</link>
			</item>
	<item>
		<title>Microsoft ActiveSync the Future of Mobile Phone Synchronization?</title>
		<description><![CDATA[At one time, it appeared likely that the SyncML protocol would be the main way that you&#8217;d synchronize email, calendar, and address book information with mobile phones. However, SyncML has problems handling unreliable links, and has a lot of variations between vendors. It hasn&#8217;t taken off.
In the shartphone world, Microsoft&#8217;s ActiveSync is dominant, largely because [...]]]></description>
		<link>http://www.ferris.com/2009/06/21/microsoft-activesync-the-future-of-mobile-phone-synchronization/</link>
			</item>
	<item>
		<title>Synchronica Mobile Messaging Update</title>
		<description><![CDATA[Synchronica makes push email software for a very wide variety of mobile phones. The software is sold to service providers and includes closely related data like calendar and address items.
The company&#8217;s 2008 revenue was 60% up on 2007, to about $6.1M. Synchronica is focusing on working with major VARs/integrators who sell to service providers, to [...]]]></description>
		<link>http://www.ferris.com/2009/06/18/synchronica-mobile-messaging-update/</link>
			</item>
	<item>
		<title>Which Hosted Exchange Vendors Will Survive?</title>
		<description><![CDATA[Which hosted Exchange vendors will survive? After all, Microsoft is now offering its own version of hosted Exchange. And Microsoft&#8217;s offering is good, and very attractive.
Some will survive by competing on price. Most others will survive by competing on functionality; e.g., better service, or better integration with third-party tools such as BlackBerry, or better integration [...]]]></description>
		<link>http://www.ferris.com/2009/06/17/which-hosted-exchange-vendors-will-survive/</link>
			</item>
	<item>
		<title>Intermedia&#8217;s Hosted Exchange</title>
		<description><![CDATA[Intermedia is a successful hosted Exchange vendor. We were recently updated by the firm, and the following may be of interest:

 Company believes it now has the greatest number of customers for full hosted Exchange&#8211;we see no reason to disbelieve this claim. These are seats for full MAPI running with normal Outlook along with all [...]]]></description>
		<link>http://www.ferris.com/2009/06/16/intermedias-hosted-exchange/</link>
			</item>
	<item>
		<title>HP&#8217;s IAP Archiving&#8211;An Update</title>
		<description><![CDATA[HP&#8217;s archiving has gone quiet for the last two years. During this time, the company has been mulling over its plans, and refining its marketing messages and internal sales and support procedures. Here&#8217;s a quick summary of the situation:

 Originally known as RISS, more recently as Integrated Archiving Platform (IAP).
 Currently supports Exchange (including calendar [...]]]></description>
		<link>http://www.ferris.com/2009/06/15/hps-iap-archiving-an-update/</link>
			</item>
	<item>
		<title>Jetico&#8217;s Military-Standard File Wipes</title>
		<description><![CDATA[Jetico makes data encryption and file wiping technology.
The latter caught our eye. As readers may be aware, deleting a file is unlikely to really delete the information. Chunks of the information remain. It’s hard to get rid of information, and that&#8217;s a security problem.
A growing number of vendors offer solutions to do deep/utter data erasure [...]]]></description>
		<link>http://www.ferris.com/2009/06/09/jeticos-military-standard-file-wipes/</link>
			</item>
	<item>
		<title>The Benefits of SharePoint Archiving</title>
		<description><![CDATA[Archiving is becoming more and more attractive for many SharePoint users.
SharePoint is a natural application to manage file sharing, collaboration, and content sharing. With the introduction of MOSS 2007, its popularity has grown rapidly. However, SharePoint’s success brings challenges in storage growth, item-level restore, retention, and compliance. Just like Exchange Server, when SharePoint farms grow, [...]]]></description>
		<link>http://www.ferris.com/2009/06/08/the-benefits-of-sharepoint-archiving/</link>
			</item>
	<item>
		<title>Axceler&#8217;s Useful SharePoint Administrator Product</title>
		<description><![CDATA[We had an update recently from Axceler, which makes ControlPoint, a useful administration tool for SharePoint:

 Helps with a wide variety of SharePoint issues, such as:

 Managing permissions
 Monitoring and managing activity and storage and generally seeing what&#8217;s happening
 Moving and copying sites


 Uses SharePoint security, so only one security infrastructure to manage.
 Product first [...]]]></description>
		<link>http://www.ferris.com/2009/06/05/axcelers-useful-sharepoint-administrator-product/</link>
			</item>
	<item>
		<title>StoredIQ: e-Discovery Appliance</title>
		<description><![CDATA[StoredIQ has an appliance that scans and categorizes a variety of types of ESI. Its main use is as an e-discovery tool:

 Scans and indexes:

 Files, Exchange, Notes/Domino, SharePoint material
 ECM repositories: Documentum
 Email archives: Symantec Vault, EMC Email Xtender


 Kazeon is main competition.
 Has had $28M of external financing. Last round was in April [...]]]></description>
		<link>http://www.ferris.com/2009/06/04/storediq-e-discovery-appliance/</link>
			</item>
	<item>
		<title>Quest&#8217;s E-Discovery Manager</title>
		<description><![CDATA[Quest is working on a new product for e-discovery, Quest e-Discovery Manager. In summary:

 Supports MS Exchange email. SharePoint and file servers planned for later versions.
 Works on live Exchange 2003/7/10 and EDB files.
 Works on Quest Archive Manager; support for other archives planned for later versions.
 Workflows and access controls enable IT and legal [...]]]></description>
		<link>http://www.ferris.com/2009/06/04/quests-e-discovery-manager/</link>
			</item>
	<item>
		<title>Veritas Acquires KVS: In Retrospect</title>
		<description><![CDATA[Webcast to be held on Wednesday, July 29, 2009, at 8:30 a.m. Pacific, 11:30 a.m. Eastern, 4:30 p.m. U.K., and 5:30 p.m. Central European. One hour.
To register for this webcast, click here. There is no charge to attend.

In September 2004, Veritas Software purchased KVS for its email archiving product, Enterprise Vault. Veritas merged with Symantec, [...]]]></description>
		<link>http://www.ferris.com/2009/06/01/veritas-acquires-kvs-in-retrospect-2/</link>
			</item>
	<item>
		<title>BoxSentry Fights False Positives</title>
		<description><![CDATA[Singapore-based BoxSentry has been busy. While beefing up its technology base &#8212; in part to compensate for the loss of the challenge/response layer &#8212; the company has developed new techniques to better identify false positives.
BoxSentry has wrapped the new techniques in a product it&#8217;s calling LogiQ. The idea is that it can run alongside a [...]]]></description>
		<link>http://www.ferris.com/2009/05/26/boxsentry-fights-false-positives/</link>
			</item>
	<item>
		<title>Cabinet NG Document Management</title>
		<description><![CDATA[Cabinet NG makes document management and workflow software. We like what we know of this mean-and-lean firm:

 Like a much easier-to-use version of the big document management products (Documentum, FileNet, etc.).
 Attractive solution for SMEs.
 On-premises and cloud-based versions.
 Offers industry-specific configurations for finance, medical, insurance, distribution, and manufacturing verticals.
 Over 50% of clients are [...]]]></description>
		<link>http://www.ferris.com/2009/05/26/cabinet-ng-document-management/</link>
			</item>
	<item>
		<title>Scheduling Meetings Got You Down? Wanna Tungle?</title>
		<description><![CDATA[&#8220;Let&#8217;s meet some time next week &#8212; what times work on your end?&#8221; &#8212; overloaded knowledge worker
If this sounds familiar, you’re like many office workers who routinely jump through hoops to set up meetings with individuals outside your company. Emails sent back and forth with dates and times manually entered. Time wasted. Enter Tungle. Tungle [...]]]></description>
		<link>http://www.ferris.com/2009/05/21/scheduling-meetings-got-you-down-wanna-tungle/</link>
			</item>
	<item>
		<title>Overly Redactive Intelligence Services</title>
		<description><![CDATA[The censors at the Canadian Security Intelligence Service (CSIS) have gone overboard. According to this report concerning the interrogation five years ago in a Sudanese jail of Abousfian Abdelrazik – accused of having links to al-Qaeda – &#8220;every word on that attached eight-page memo has been blacked out, including page numbers.&#8221;
Redaction is the process of [...]]]></description>
		<link>http://www.ferris.com/2009/05/21/overly-redactive-intelligence-services/</link>
			</item>
	<item>
		<title>TechEd From the Messaging Perspective. And a Divine Message</title>
		<description><![CDATA[TechEd North America 2009 was held May 11-15, 2009, in Los Angeles. We attended:

 Greatly reduced numbers; perhaps 5,000 people instead of an expected 15,000. No doubt mainly due to widespread corporate cost-cutting. Lotusphere suffered similarly.
 Many very valuable educational sessions, giving practical as well as planning advice.
 The exhibition had many vendors of messaging [...]]]></description>
		<link>http://www.ferris.com/2009/05/20/teched-from-the-messaging-perspective-and-a-divine-message/</link>
			</item>
	<item>
		<title>AVG Loves Its Freeloaders</title>
		<description><![CDATA[AVG makes one of the last free AV products. At the RSA Conference, we talked about why the company is sticking with its &#8220;freemium&#8221; model &#8230;
According to AVG, it&#8217;s positively beneficial to have the majority of its &#8220;customers&#8221; who don&#8217;t pay for the product. It makes lead generation really easy. Not only are they able [...]]]></description>
		<link>http://www.ferris.com/2009/05/18/avg-loves-its-freeloaders/</link>
			</item>
	<item>
		<title>Astaro Drops Its R&amp;D-Led Roadmap</title>
		<description><![CDATA[Astaro sells a line of low-cost unified threat protection appliances.
In the past, the company gained a reputation for developing its products &#8220;for engineers, by engineers.&#8221; However, that way of planning the product roadmap has changed.
Astaro claims &#8220;600 new features&#8221; in three major releases over the past year &#8212; versions 7.2, 7.3, 7.4. The features were [...]]]></description>
		<link>http://www.ferris.com/2009/05/18/astaro-drops-its-rd-led-roadmap/</link>
			</item>
	<item>
		<title>Whether to Upgrade to Exchange 2010</title>
		<description><![CDATA[Many organizations are still running Exchange 2003 and it is working well. Exchange 2007 is the current active release, and Exchange 2010 will be released at the end of 2009.
Should E2003 users upgrade to E2007, or simply wait and upgrade directly to E2010, skipping E2007 altogether? The key issues are:

 What is the age of [...]]]></description>
		<link>http://www.ferris.com/2009/05/14/whether-to-upgrade-to-exchange-2010/</link>
			</item>
	<item>
		<title>BitDefender Defends Its Position in the AV Market</title>
		<description><![CDATA[What a nice man Florin Talpes is. We met the CEO of BitDefender at the RSA Conference and found him a pleasant, thoughtful personality.
He&#8217;s not going to allow BitDefender to make the same mistake as certain other Eastern-European AV companies, which got too big too quickly and rested on their laurels.
BitDefender is very proud of [...]]]></description>
		<link>http://www.ferris.com/2009/05/14/bitdefender-defends-its-position-in-the-av-market/</link>
			</item>
	<item>
		<title>Commtouch&#8217;s New OEM Web Security Business</title>
		<description><![CDATA[At the RSA Conference, we sat down with Commtouch, a company best known for its OEM anti-spam engine that is licensed by a long list of well-known email security vendors.
In January, the company launched a Web security service, using a similar architecture and business model as its anti-spam technology. In other words, it&#8217;s a hybrid [...]]]></description>
		<link>http://www.ferris.com/2009/05/13/commtouchs-new-oem-web-security-business/</link>
			</item>
	<item>
		<title>Varonis: The Jelly-to-the-Peanut-Butter of LAN File Shares</title>
		<description><![CDATA[Varonis produces a management tool to help IT do &#8220;unstructured data governance.&#8221; In other words, it helps people manage the random dumping grounds of opaque files sitting around on shared drives. Compliance and e-discovery are the watchwords here.
Varonis is very proud of its EMC partnership. EMC resells the product to its disk array customers. EMC [...]]]></description>
		<link>http://www.ferris.com/2009/05/11/varonis-the-jelly-to-the-peanut-butter-of-lan-file-shares/</link>
			</item>
	<item>
		<title>Websense (&#8220;Finally&#8221;) Gets Appliance Religion</title>
		<description><![CDATA[We sat down with Websense at the RSA Conference. The big announcement is that the company has finally come out with a prebuilt appliance.
It&#8217;s easy to be cynical. It wouldn&#8217;t be hard to see this as Websense being &#8220;late to the party.&#8221; Naturally, the company doesn&#8217;t view it that way.
Websense didn&#8217;t want to simply take [...]]]></description>
		<link>http://www.ferris.com/2009/05/11/websense-finally-gets-appliance-religion/</link>
			</item>
	<item>
		<title>Abaca&#8217;s Radical Anti-Spam Tech Wins at Yahoo</title>
		<description><![CDATA[At the RSA Conference, we were almost blinded by the huge grins on the faces of the Abaca reps.
As you may recall, Abaca has a really interesting spin on the spam filtering problem. Finely tuned mathematics and a big database of receiver statistics give back up some truly impressive claims. We said last year that [...]]]></description>
		<link>http://www.ferris.com/2009/05/07/abacas-radical-anti-spam-tech-wins-at-yahoo/</link>
			</item>
	<item>
		<title>BoxSentry Ditches Challenge/Response</title>
		<description><![CDATA[Singapore-based BoxSentry has historically been known as a challenge/response spam filter vendor. Readers will probably be aware that we&#8217;re no fans of C/R.
Briefly, if a C/R recipient is sent email &#8220;from&#8221; a sender that it&#8217;s never heard of, it auto-replies with a challenge. Until the sender has satisfactorily responded to the challenge, the mail doesn&#8217;t [...]]]></description>
		<link>http://www.ferris.com/2009/05/07/boxsentry-ditches-challengeresponse/</link>
			</item>
	<item>
		<title>More About Lotus Composite Applications</title>
		<description><![CDATA[We recently described an interesting and important aspect of Notes/Domino 8, Composite Applications. We have several concerns about such applications.
Building the Notes PIM application as a composite application means that in theory:

 Individual PIM component applications can be reused as elements of new composite applications.
 The view or data parts employed in each component application [...]]]></description>
		<link>http://www.ferris.com/2009/04/22/about-lotus-composite-applications-2/</link>
			</item>
	<item>
		<title>Obama Reaffirms Freedom of Information Act</title>
		<description><![CDATA[Government agencies at all levels are responsible for disseminating public information. This includes both paper and electronic information. Electronic information includes email, files, documents, spreadsheets, and all other forms of electronic information. President Obama recently issued this memorandum that endorses U.S. FOIA and reaffirms the commitment to accountability and transparency at all government branches.
Government agencies [...]]]></description>
		<link>http://www.ferris.com/2009/04/21/obama-reaffirms-freedom-of-information-act/</link>
			</item>
	<item>
		<title>About Lotus Composite Applications</title>
		<description><![CDATA[At last year&#8217;s Lotusphere, Lotus released Notes and Domino version 8. Notes version 8 marked a significant milestone in Notes client development. Notes 8 morphed from being a native Windows (and OS/X) client, to an Eclipse-based client, capable of being deployed simultaneously atop Windows, Linux, and OS/X. Eclipse is an open-source development platform; see here [...]]]></description>
		<link>http://www.ferris.com/2009/04/20/about-lotus-composite-applications/</link>
			</item>
	<item>
		<title>New Symantec CEO Presents Archiving Vision</title>
		<description><![CDATA[Enrique Salem is the new CEO at Symantec. He is quickly charting a new course for the software giant. At the recent Storage Networking World (SNW), Salem touched on many topics with the audience, and his comments about the convergence of backup and archiving were of interest. &#8220;Why touch data more than once? Users should [...]]]></description>
		<link>http://www.ferris.com/2009/04/20/new-symantec-ceo-presents-archiving-vision/</link>
			</item>
	<item>
		<title>LotusLive Has Different On-Prem vs. Extranet Platforms</title>
		<description><![CDATA[We recently summarized IBM&#8217;s LotusLive brand. One question that arises is how the use of a separate hosted platform will affect customers.
Microsoft has built its online offerings atop its cloud platform (Windows Azure) and is exploiting Active Directory federation. However, IBM&#8217;s initial LotusLive offerings are not based on IBM&#8217;s Blue Cloud platform, and will initially [...]]]></description>
		<link>http://www.ferris.com/2009/04/16/lotuslive-has-different-on-prem-vs-extranet-platforms/</link>
			</item>
	<item>
		<title>About LotusLive</title>
		<description><![CDATA[IBM launched LotusLive at this year&#8217;s Lotusphere, with some associated confusion. It wasn&#8217;t clear:

 Whether LotusLive was merely a rebranding of Bluehouse
 What the role of Notes/Domino would be, given the simultaneous announcement that IBM was acquiring Outblaze

Ferris recently had an additional briefing on LotusLive that has cleared up some of the confusion.
The key message [...]]]></description>
		<link>http://www.ferris.com/2009/04/16/about-lotuslive/</link>
			</item>
	<item>
		<title>Exchange 2010: Summary &amp; Key Features</title>
		<description><![CDATA[On April 15, 2009, Microsoft released a public beta of the next version of Exchange, Microsoft Exchange Server 2010. This has hitherto been known as Exchange 14, and been tested by some five million users via Microsoft&#8217;s Outlook Live for Live@Edu program. General availability will be in 2H09.
For this author, the most important aspects of [...]]]></description>
		<link>http://www.ferris.com/2009/04/15/exchange-2010-summary-key-features/</link>
			</item>
	<item>
		<title>Exchange 2010: Exciting Message Store Performance and Redundancy Improvements</title>
		<description><![CDATA[Maintaining the integrity of, and timely access to, a user&#8217;s message store has been a major dilemma for Exchange over the years. Exchange lagged badly behind Lotus Notes/Domino because:

 Lotus Notes employed a single OS file to hold a single user&#8217;s mail file, while Exchange used a single &#8220;storage group&#8221; to hold multiple users&#8217; messages. [...]]]></description>
		<link>http://www.ferris.com/2009/04/15/exchange-2010-exciting-message-store-performance-and-redundancy-improvements/</link>
			</item>
	<item>
		<title>Exchange 2010 Archiving: Summary &amp; Assessment</title>
		<description><![CDATA[Exchange 2010, announced on April 15, 2009, has built-in email archiving. In summary:

 Tightly integrated with Outlook.
 PSTs can be dragged and dropped into the archive.
 Unified search across the live message store and the archive.
 Search across multiple mailboxes for qualified staff.
 Simple retention policies, based on the number of days of retention, can [...]]]></description>
		<link>http://www.ferris.com/2009/04/15/exchange-2010-archiving-summary-assessment/</link>
			</item>
	<item>
		<title>Archiving and e-Discovery to Support Social Networking?</title>
		<description><![CDATA[When we think about archiving, email comes to mind first. For the majority of organizations, email archiving has become a standard application for managing email storage growth and for email discovery.
Archiving is now spreading to other forms of electronic communication, such as instant messaging, SharePoint, and files.
What about information in social networking sites such as [...]]]></description>
		<link>http://www.ferris.com/2009/04/13/archiving-and-e-discovery-to-support-social-networking/</link>
			</item>
	<item>
		<title>Archiving vs. e-Discovery</title>
		<description><![CDATA[Some people feel e-discovery covers the needs of archiving. For example, in this article, the author takes the position that archiving is expensive and for the most part unnecessary, while a full-service e-discovery solution is the better choice.
The cost of archiving is not the point. The key value of archiving is preservation of data. It [...]]]></description>
		<link>http://www.ferris.com/2009/04/13/archiving-vs-e-discovery/</link>
			</item>
	<item>
		<title>Australian e-Discovery</title>
		<description><![CDATA[The e-discovery challenge is worldwide, although granted it&#8217;s at its most draining in the U.S. For example, see this recent posting about new e-discovery laws in Australia. It discusses new federal rules in Australia that require all email and electronic information be produced and exchanged, preferably in their original formats. It sounds just like the [...]]]></description>
		<link>http://www.ferris.com/2009/04/10/australian-e-discovery/</link>
			</item>
	<item>
		<title>Iron Mountain&#8217;s New File Archiving Service</title>
		<description><![CDATA[Iron Mountain announced a new hosted archiving service for files. Virtual File Store includes an on-premise appliance combined with hosted storage:

 Information is moved to the appliance either via automation or manually.
 Files are then automatically moved to secure cloud storage hosted by Iron Mountain.
 It can be configured for any set of users.

The benefit [...]]]></description>
		<link>http://www.ferris.com/2009/04/09/iron-mountains-new-file-archiving-service/</link>
			</item>
	<item>
		<title>Cloud Archiving Is Useful</title>
		<description><![CDATA[This recent article discusses cloud backup and the challenge to scale. The author makes many good points about data integrity and scalability, and the same principles apply to archiving. Cloud archival of critical enterprise information seems easy and makes sense. On the practical side, there are risks of data loss, security breaches, and slow data [...]]]></description>
		<link>http://www.ferris.com/2009/04/06/cloud-archiving-is-useful/</link>
			</item>
	<item>
		<title>Email Archiving Competition Intensifies</title>
		<description><![CDATA[Email archiving has an important new product. This week, EMC announced the availability of SourceOne, the replacement for EmailXtender.
EMC&#8217;s EmailXtender is one of the original email archiving solutions. It has been bought and sold three times, and for the past several years has been sold by EMC. For years, rumors of a replacement persisted. The [...]]]></description>
		<link>http://www.ferris.com/2009/04/06/email-archiving-competition-intensifies/</link>
			</item>
	<item>
		<title>Email Archive Migration: Plan for Stubbing</title>
		<description><![CDATA[Archiving technology is evolving, and this means that sometimes customers move between solutions. The migrations aren&#8217;t straightforward.
A major area of difficulty is email &#8220;stubbing&#8221;&#8211;where the archive solution removes much of the email in an Exchange Store and leaves behind a short pointer to the removed information. Before archived data can be migrated to a new [...]]]></description>
		<link>http://www.ferris.com/2009/04/03/email-archive-migration-plan-for-stubbing/</link>
			</item>
	<item>
		<title>Lotus Foundations, and Cracking the Maintenance/Administration/Support Nut</title>
		<description><![CDATA[Our recent piece about Lotus Foundations got me to thinking, primarily, about an underlying issue it addresses &#8212; how to economically provide IT systems to small and medium businesses (SMBs) or to remote branch offices in larger organizations?
The barrier to economic provision is not hardware or even software costs; rather, it&#8217;s maintenance, administration, and support [...]]]></description>
		<link>http://www.ferris.com/2009/03/06/lotus-foundations-and-cracking-the-maintenanceadministrationsupport-nut/</link>
			</item>
	<item>
		<title>Lotus Foundations: Excellent for Small Offices</title>
		<description><![CDATA[We were recently updated on Lotus Foundations. In a nutshell:

 Designed to host prepackaged Linux (and later this year, prepackaged Windows) applications.
 Aimed, initially, at Lotus collaboration offerings (Domino, Sametime, etc.) and vertical market applications.
 Designed to be drop shipped to a remote location (SMB or branch office).

 Unpacked and connected to the Internet by [...]]]></description>
		<link>http://www.ferris.com/2009/03/04/lotus-foundations-excellent-for-small-offices/</link>
			</item>
	<item>
		<title>Announcements: Microsoft Exchange/SharePoint/OCS Online</title>
		<description><![CDATA[Microsoft made several important announcements on March 3rd concerning its Business Productivity Online Suite (BPOS):

 BPOS will move from U.S.-only to worldwide availability starting in April, with worldwide trials available immediately.

 This is good news for customers wishing to try BPOS located in countries of availability, namely (in addition to the U.S.): Canada, U.K., Australia, [...]]]></description>
		<link>http://www.ferris.com/2009/03/04/announcements-microsoft-exchangesharepointocs-online/</link>
			</item>
	<item>
		<title>More Small Technology Acquisitions as Economy Stumbles?</title>
		<description><![CDATA[Perhaps the slowing economy is encouraging small technology acquisitions.
The Wall Street Journal recently ran an interesting article on Oracle and the small acquisitions it has made in the past year. Oracle is well known for its large acquisitions (e.g., PeopleSoft, Siebel, Hyperion, and BEA), but it has also been busy scooping up small companies, some [...]]]></description>
		<link>http://www.ferris.com/2009/03/01/more-small-technology-acquisitions-as-economy-stumbles/</link>
			</item>
	<item>
		<title>Archived Emails Cast Harsh Light on Peanut Executive</title>
		<description><![CDATA[Once again the importance of archiving email is revealed in the recent scandal involving tainted peanut butter and the executive who issued orders to ship peanut products that tested positive for salmonella. See, for example, this Wall Street Journal article. Internal company emails were examined by the House Energy and Commerce Committee to reveal the [...]]]></description>
		<link>http://www.ferris.com/2009/02/27/archived-emails-cast-harsh-light-on-peanut-executive/</link>
			</item>
	<item>
		<title>Mailprotector: Malware SaaS</title>
		<description><![CDATA[We&#8217;ve just heard about Mailprotector, an in-the-cloud email threat control service. Main features are:

 Spam control
 Virus, phishing, malware control
 Policy and compliance enforcement
 Data loss prevention
 Encryption&#8211;inbound and outbound via TLS
 Availability and continuity
 Hosted messaging and collaboration

Pricing varies from around $4/user/month down to $0.65/user/month, depending on volumes.
Mailprotector does around $2M/year in revenues, and [...]]]></description>
		<link>http://www.ferris.com/2009/02/25/mailprotector-malware-saas/</link>
			</item>
	<item>
		<title>Systems Management Moving to the Cloud</title>
		<description><![CDATA[With cloud computing evolving rapidly, a number of vendors have taken the systems management model into the cloud. One of these is San Francisco-based Tap In Systems. It is one of the first vendors we’re aware of making use of the virtual servers (called &#8220;instances&#8221; in Amazon Web Services speak) in the Amazon Elastic Compute [...]]]></description>
		<link>http://www.ferris.com/2009/02/25/systems-management-moving-to-the-cloud/</link>
			</item>
	<item>
		<title>The State of Microsoft-Based Real-Time Collaboration</title>
		<description><![CDATA[The February 3 announcement of the availability of Microsoft Office Communications Server 2007 R2 (OCS) makes it timely to review the state of Microsoft real-time collaboration. To recap, OCS provides instant messaging, presence, interactive voice (1-1 and conferencing), Web conferencing, and desktop sharing. It delivers this through its Office Communicator 2007 rich client, which also [...]]]></description>
		<link>http://www.ferris.com/2009/02/23/the-state-of-microsoft-based-real-time-collaboration/</link>
			</item>
	<item>
		<title>Florida Lawmakers Have Just One Month ESI Retention</title>
		<description><![CDATA[The Florida legislature routinely deletes all email after only one month, according to a recent article. As the article discusses, traditional arguments for such short retention are now very doubtful:

 Storage is very cheap.
 Email archiving solutions are readily available at a reasonable cost.

The article suggests, reasonably enough, that the main motivation of the Florida [...]]]></description>
		<link>http://www.ferris.com/2009/02/23/florida-lawmakers-have-just-one-month-esi-retention/</link>
			</item>
	<item>
		<title>The Benefits of Real-Time Collaboration</title>
		<description><![CDATA[At its launch of OCS R2 on February 3, Microsoft spent much time describing the benefits of Office Communications Server. OCS provides instant messaging, presence, interactive voice (1-1 and conferencing), Web conferencing, and desktop sharing.
One is accustomed to sales exaggeration at such times. But in this case, the benefits presented are accurately described, and tangible. [...]]]></description>
		<link>http://www.ferris.com/2009/02/19/the-benefits-of-real-time-collaboration/</link>
			</item>
	<item>
		<title>Exchange Losing Ground to Gmail in SMB</title>
		<description><![CDATA[Updated Feb 20 4.25pm PST to correct and clarify user storage quotas.
Updated Feb 21 2.30am PST to clarify that Microsoft claims that these quotas have changed.
Updated Feb 21 6.45am PST to add &#8220;mixed messages&#8221; comment.
Updated Feb 24 11.15am PST to add link to service description
Updated Feb 24 12.05pm PST to add maximum cap.
There is a [...]]]></description>
		<link>http://www.ferris.com/2009/02/18/exchange-losing-ground-to-gmail-in-smb/</link>
			</item>
	<item>
		<title>CA&#8217;s Acquisition of Orchestria: We&#8217;re Seeking Input</title>
		<description><![CDATA[We&#8217;re writing an analysis of CA&#8217;s recent acquisition of Orchestria. We&#8217;d like to hear from anyone that can help us with the following:

Orchestria&#8217;s revenue and profit/loss history
Terms of the deal
The main business problems Orchestria faced over the last two years
How Orchestria sought a buyer, and how the negotiations with CA proceeded
External funding received by Orchestria [...]]]></description>
		<link>http://www.ferris.com/2009/02/18/cas-acquisition-of-orchestria-were-seeking-input/</link>
			</item>
	<item>
		<title>Freedom of Information Creates Exposure at University of California</title>
		<description><![CDATA[Organizations subject to Freedom of Information are on notice that if they lie, they&#8217;re more likely to be caught.
The San Francisco Chronicle on February 9th contained a headline story about the University of California&#8217;s hiring practices. It appears it lied about the nature of a substantial bonus given to one of its senior executives.
The University [...]]]></description>
		<link>http://www.ferris.com/2009/02/17/freedom-of-information-creates-exposure-at-university-of-california/</link>
			</item>
	<item>
		<title>Don&#8217;t Let Email Retention Rules Bog Down Decision to Archive Email</title>
		<description><![CDATA[For many organizations, the ability to define and enforce retention schedules is important for email archiving. So when evaluating email archiving products, be able to take a position on what your retention needs are. Think through such issues as:

 What kind of emails need to be stored, and for how long?
 Is it practical to [...]]]></description>
		<link>http://www.ferris.com/2009/02/16/dont-let-email-retention-rules-bog-down-decision-to-archive-email/</link>
			</item>
	<item>
		<title>Beejive Mobile Instant Messaging Client</title>
		<description><![CDATA[Beejive has produced a very nice mobile instant messaging client for iPhone, BlackBerry, and Windows Mobile. It supports a number of IM protocols.
I tried out Beejive on the iPhone, using XMPP (the Internet Standard eXtensible Messaging and Presence Protocol). The protocol support is good, and the user experience and interface are excellent. I liked the [...]]]></description>
		<link>http://www.ferris.com/2009/02/16/beejive-mobile-instant-messaging-client/</link>
			</item>
	<item>
		<title>Exchange 14 Addresses Storage Management</title>
		<description><![CDATA[Our sources tell us that the next version of Microsoft Exchange, &#8220;Exchange 14,&#8221; will have major improvements to its storage management.
One of Exchange&#8217;s biggest problems is that the mailboxes are often now large&#8211;1 or 2 GB or more. This translates to poor performance and backups that take too long.
Two key technologies will be used to [...]]]></description>
		<link>http://www.ferris.com/2009/02/13/exchange-14-addresses-storage-management/</link>
			</item>
	<item>
		<title>Content Circles: ECM Lite</title>
		<description><![CDATA[Content Circles is a sort of easy-to-use-and-install ECM system:

 Allows users to work on shared files.
 System tracks the status of each version of a file; e.g. who opened it, who has control, etc.
 PC and Mac rich clients.
 Users maintain files locally.
 Simple to use and maintain.
 Directory service in the cloud authenticates users.
 [...]]]></description>
		<link>http://www.ferris.com/2009/02/11/content-circles-ecm-lite/</link>
			</item>
	<item>
		<title>Microsoft OCS R2 Announcement: Key Points</title>
		<description><![CDATA[On February 3, Microsoft announced the general availability of Office Communications Server R2. OCS provides instant messaging, presence, interactive voice (1-1 and conferencing), Web conferencing, and desktop sharing.
In summary:

 Various new features were announced, many of interest but none earth-shattering. The key thing is that Microsoft is continuing to develop OCS into a robust and [...]]]></description>
		<link>http://www.ferris.com/2009/02/11/microsoft-ocs-r2-announcement-key-points/</link>
			</item>
	<item>
		<title>Evaluating the Search Engine in Email Archiving</title>
		<description><![CDATA[All email archive solutions have an embedded index engine, and these have an important effect on the functionality of an archiving product.
Some of the most popular indexing engines are Alta Vista, dtSearch, FAST, and IDOL. They index all the archive files (message body, subject line, attachments) and provide for fast archive search and discovery. Search [...]]]></description>
		<link>http://www.ferris.com/2009/02/09/evaluating-the-search-engine-in-email-archiving/</link>
			</item>
	<item>
		<title>Microsoft Exchange Online: Implications for Firms Offering Hosted Exchange</title>
		<description><![CDATA[A number of firms are offering hosted versions of Microsoft&#8217;s Exchange, SharePoint, and OCS, using Microsoft Solution for Hosted Messaging and Collaboration, or HMC for short.
On November 17, 2008, Microsoft announced its own version of these hosted services; i.e., where Microsoft provides the hosting platform itself.
Service providers using HMC are now in an unfortunate position [...]]]></description>
		<link>http://www.ferris.com/2009/02/02/microsoft-exchange-online-implications-for-firms-offering-hosted-exchange/</link>
			</item>
	<item>
		<title>Microsoft Online Collaboration Prices to Decrease</title>
		<description><![CDATA[Microsoft charges around $15/user/month for:

 Exchange Online (email/calendaring/address books)
 Office Communications Online (presence/instant messaging)
 Office Live Meeting (Web conferencing)
 SharePoint Online (shared spaces/workflow management)
 Exchange Hosted Services (email archiving, spam and malware filtering)

Microsoft will have difficulty maintaining its online pricing at this level:

 The underlying costs of providing equivalent functionality are much less. Third parties [...]]]></description>
		<link>http://www.ferris.com/2009/02/01/microsoft-online-collaboration-prices-to-decrease/</link>
			</item>
	<item>
		<title>Microsoft Online Collaboration Services Are Reasonably Priced</title>
		<description><![CDATA[Microsoft Online Services are reasonably priced compared to the cost of running equivalent on-premises software.
Consider what&#8217;s likely to be a common purchase of Microsoft Online Services:

 Exchange Online (email/calendaring/address books)
 Office Communications Online (presence/instant messaging)
 Office Live Meeting (Web conferencing)
 SharePoint Online (shared spaces/workflow management)
 Exchange Hosted Services (email archiving/spam and malware filtering)

The price varies [...]]]></description>
		<link>http://www.ferris.com/2009/01/29/microsoft-online-collaboration-services-are-reasonably-priced/</link>
			</item>
	<item>
		<title>Cost of Spam is Flattening &#8212; Our 2009 Predictions</title>
		<description><![CDATA[Every year or two, Ferris Research updates its estimates for the total cost of spam. Here are our 2009 estimates:
Worldwide, spam will cost us all $130 billion; in the U.S. alone, $42 billion. That&#8217;s a 30% increase over our 2007 estimates, which themselves were a 100% increase over our 2005 figures.
So the growth in the [...]]]></description>
		<link>http://www.ferris.com/2009/01/28/cost-of-spam-is-flattening-our-2009-predictions/</link>
			</item>
	<item>
		<title>Lotusphere 2009 Attendance</title>
		<description><![CDATA[Here are our observations about attendence for Lotusphere 2009:

 Around 2,500 paying, full conference registrants. Of these, perhaps 60% were IT staff, the rest were ISVs, consultants, VARs, and sponsors.
 Around 3,500 people at the event in all.
 150 exhibitors.
 Exhibition traffic was lighter than most years, perhaps 20% down on Lotusphere 2008. Exhibitors commented [...]]]></description>
		<link>http://www.ferris.com/2009/01/27/lotusphere-2009-attendance/</link>
			</item>
	<item>
		<title>Notes/Domino Is Alive and Well</title>
		<description><![CDATA[For the last five years or so, Microsoft periodically tells everyone that Notes is dead, or dying. See this current example at Microsoft&#8217;s press Web site. Ferris Research is quoted as saying that Exchange has a 65% share of the messaging market, while Notes/Domino has a 10% share.
While it&#8217;s true, in our view, that Notes/Domino [...]]]></description>
		<link>http://www.ferris.com/2009/01/27/notesdomino-is-alive-and-well/</link>
			</item>
	<item>
		<title>LotusLive: New Collaborative SaaS</title>
		<description><![CDATA[At Lotusphere, Lotus announced LotusLive, a new collaborative SaaS:

 A cloud-based portfolio of social networking and collaboration services.
 Its capabilities will include Web conferencing and event management, online meetings, file sharing, survey forms, dynamic charting, profiles/contacts, chat, and Web-based email and calendaring.
IBM&#8217;s Bluehouse project is being folded into LotusLive.
Initial availability should be in mid-2009, with [...]]]></description>
		<link>http://www.ferris.com/2009/01/26/lotuslive-new-collaborative-saas/</link>
			</item>
	<item>
		<title>Lotusphere General Session: Summary</title>
		<description><![CDATA[Blue Man Group was a lot of fun in the opening general session, pumping out jaunty music and staring at us all as if we were weirdos. Dan Ackroyd was the other big name. He was funny, plus he told a rather long tale about the wisdom of treating underlings with respect.
Senior IT staff from [...]]]></description>
		<link>http://www.ferris.com/2009/01/26/lotusphere-general-session-summary/</link>
			</item>
	<item>
		<title>Cloud Services After the Economic Storm Passes</title>
		<description><![CDATA[Cloud services&#8211;including Exchange Online and Hosted Notes email&#8211;would seem well positioned in light of the current economy. Customers are looking for areas to cut operating expenses; and what enterprise service is better suited for commoditization than email? Hosting providers that demonstrate high availability and reliability stand ready to reap the benefits of a down economy, [...]]]></description>
		<link>http://www.ferris.com/2009/01/25/cloud-services-after-the-economic-storm-passes/</link>
			</item>
	<item>
		<title>Microsoft&#8217;s vs. Lotus&#8217; Cloud-Based Collaboration</title>
		<description><![CDATA[Both Microsoft and Lotus are developing cloud-based collaboration services. Microsoft&#8217;s offerings are being described fairly clearly, while Lotus&#8217; mode of presentation is confusing, to the detriment of Lotus and customers alike.
Microsoft Services
In late 2008, Microsoft announced the availability of a number of cloud-based collaboration services. These were based on cloud-hosted and cloud-managed instances of a [...]]]></description>
		<link>http://www.ferris.com/2009/01/25/microsofts-vs-lotus-cloud-based-collaboration/</link>
			</item>
	<item>
		<title>Lotus &#8220;Intends&#8221; to Support Microsoft ActiveSync</title>
		<description><![CDATA[In some way one of the most important announcements from Lotusphere 2009 was not aired until Wednesday in a press release, nor covered in analyst pre-briefings, the general session, or a breakout. Ferris learned of it from a posting on Volker Weber&#8217;s excellent Web site (&#8220;Ceci n&#8217;est pas un blog&#8220;). It is that Lotus &#8220;intends&#8221; [...]]]></description>
		<link>http://www.ferris.com/2009/01/23/lotus-intends-to-support-microsoft-activesync/</link>
			</item>
	<item>
		<title>Wot? Me (Nick Shelness) Biased?</title>
		<description><![CDATA[I recently received an email from an independent reader who accused me of manifesting a pro-Microsoft, and an anti-IBM, bias. It set me to thinking. I&#8217;ve never worked for Microsoft. I spent part of my career working for one of its major competitors (Lotus). I had the honor of being an IBM Fellow. There are [...]]]></description>
		<link>http://www.ferris.com/2009/01/22/wot-me-nick-shelness-biased/</link>
			</item>
	<item>
		<title>Lotus&#8217; Tight Spam and Virus Control for Notes/Domino</title>
		<description><![CDATA[We&#8217;ve been looking at the Lotus Protector Security Platform. This is an email malware solution of much interest to Notes/Domino users:

 Lotus Protector for Mail Security provides spam and virus control, and protection from other malware attacks such as phishing, denial-of-service, and directory harvesting attacks.
 Filters email streams.
 Launched September 2008.
 Software with VMware support [...]]]></description>
		<link>http://www.ferris.com/2009/01/21/lotus-tight-spam-and-virus-control-for-notesdomino/</link>
			</item>
	<item>
		<title>Lotus Symphony&#8211;Hard to See Why It Will Succeed</title>
		<description><![CDATA[At Lotusphere 2009, Lotus spent quite a lot of the Day 1 Keynote talking about Symphony, its free, open source, &#8220;Eclipse,&#8221; and OpenOffice.org-based, alternative to Microsoft Office. The current release of Symphony (1.2) is based on a back-level OpenOffice.org code base. At Lotusphere, Lotus announced plans for three new releases of Symphony:

 Symphony 1.3 in [...]]]></description>
		<link>http://www.ferris.com/2009/01/20/lotus-symphony-hard-to-see-why-it-will-succeed/</link>
			</item>
	<item>
		<title>Lack of Vision at Lotusphere</title>
		<description><![CDATA[There were many attractive aspects of Lotusphere 2009. However, one disappointment is that Lotus doesn&#8217;t seem to have a clear vision of where it&#8217;s going. The general session consisted of a series of presentations falling into three categories:

 Enhancements to existing products
 Reminders about existing products
 Announcements of new products, services, and partnerships

The information was [...]]]></description>
		<link>http://www.ferris.com/2009/01/20/lack-of-vision-at-lotusphere/</link>
			</item>
	<item>
		<title>Mimosa&#8217;s Email Retention Technology</title>
		<description><![CDATA[Archiving vendor Mimosa Systems recently announced its Retention and Classification Option. This is a good illustration of capabilities that archiving solutions are typically adding:

 Uses conventional policy definition filters&#8211;Boolean logic, regular expression pattern matching, etc.&#8211;to scan new emails, or an established archive.
 A match causes a classification to be assigned to the email.
 Useful for [...]]]></description>
		<link>http://www.ferris.com/2009/01/20/mimosas-email-retention-technology/</link>
			</item>
	<item>
		<title>Lotusphere 2009: First Take</title>
		<description><![CDATA[Here&#8217;s my take on Lotusphere 2009 based on the posted slide decks and Lotus&#8217;s analyst briefings of the last few days. Lotusphere runs from January 18 to 22 in Orlando, FL, and is the big annual Lotus user conference.
The General Session presents a mass of detail but is ultimately light on content.
Domino Designer 8.5 and [...]]]></description>
		<link>http://www.ferris.com/2009/01/18/lotusphere-2009-first-take/</link>
			</item>
	<item>
		<title>Interdomain Federation Between IBM Sametime and Microsoft OCS</title>
		<description><![CDATA[During VoiceCon San Francisco 2008 recently, Microsoft and IBM announced that interdomain federation based on SIP/SIMPLE will be available in IBM&#8217;s Sametime Gateway later in Q408 (version 8.0.2). This will enable users of Sametime to communicate with OCS 2007 (and OCS 2007 R2 users once that ships in early 2009).
We believe this is a useful [...]]]></description>
		<link>http://www.ferris.com/2009/01/14/interdomain-federation-between-ibm-sametime-and-microsoft-ocs/</link>
			</item>
	<item>
		<title>The State of Email Retention Schedules</title>
		<description><![CDATA[Most organizations have policies on how long to keep such things as key taxation and employee documents. If they are in hardcopy form, the documents are kept for an appropriate time, and then disposed of. In other words, retention policies are applied.
The situation is much less clear with electronic documents. For formal systems, such as [...]]]></description>
		<link>http://www.ferris.com/2009/01/13/the-state-of-email-retention-schedules/</link>
			</item>
	<item>
		<title>Filtering SaaS MX Logic: Update</title>
		<description><![CDATA[MX Logic is a well-established email- and Web-filtering SaaS. Here&#8217;s an update on the company.
Main Service Elements:

 Email virus control.
 Email spam control.
 Email archiving.
 Email disaster recovery/continuity; webmail access if Exchange/Notes goes down.
 Web malware and content filtering.

Indicative End Customer Pricing:

 Spam and virus filtering is $1.35 to $2.75/user/month.
 Archiving is $2 to $6.50/user/month.
 [...]]]></description>
		<link>http://www.ferris.com/2009/01/12/filtering-saas-mx-logic-update/</link>
			</item>
	<item>
		<title>IBM&#8217;s Automatic Classification Module</title>
		<description><![CDATA[If you&#8217;re interested in the classification of electronic information, IBM&#8217;s Classification Module is worth knowing about.
Assigning a category to electronic material is useful, mainly for archiving/ECM/regulations compliance/e-discovery/retention purposes. Today, governments and military organizations are the main users, but classification is likely to become mainstream over the next year or two.
The module can work independently of [...]]]></description>
		<link>http://www.ferris.com/2009/01/11/ibms-automatic-classification-module/</link>
			</item>
	<item>
		<title>IBM&#8217;s Open Collaboration Client Solution Saves Money?</title>
		<description><![CDATA[IBM recently presented its Open Collaboration Client Solution (OCCS), in conjunction with Virtual Bridges, to Ferris. IBM proposes that OCCS presents substantial cost savings over the equivalent Microsoft approach. We&#8217;re skeptics.
Background:

 IBM&#8217;s OCCS is not a new product offering.
 Rather, it is a bundling of existing Lotus products for Linux (Eclipse-based offerings, such as Notes [...]]]></description>
		<link>http://www.ferris.com/2009/01/09/ibms-open-collaboration-client-solution-saves-money/</link>
			</item>
	<item>
		<title>17a-4&#8217;s Useful Archiving and Compliance Tools</title>
		<description><![CDATA[17a-4 is a consulting and tools firm that specializes in archiving and compliance. As its name suggests, the company focuses on helping broker-dealers ensure they store information as required by the SEC. Two-thirds of customers are financial services (especially broker-dealers), and one-third are law firms or in-house legal teams concerned with e-discovery.
Fifty percent of 17a-4&#8217;s [...]]]></description>
		<link>http://www.ferris.com/2009/01/07/17a-4s-useful-archiving-and-compliance-tools/</link>
			</item>
	<item>
		<title>Using Outlook Web Features for Archiving</title>
		<description><![CDATA[A nice feature of Outlook is the ability to view Web pages without leaving Outlook. The feature is called &#8220;folder home page&#8221; and it has been supported in Outlook since Outlook 2000.
Folder home page is especially useful for email archiving. By simply clicking an &#8220;archive folder&#8221; in Outlook, users can access the email archive search [...]]]></description>
		<link>http://www.ferris.com/2009/01/06/using-outlook-web-features-for-archiving/</link>
			</item>
	<item>
		<title>XML Standard for E-Discovery</title>
		<description><![CDATA[On Dec 3, 2007, the Electronic Discovery Reference Model (EDRM) group announced its XML standard for e-discovery of electronically stored information. This facilitates the transfer of electronic information (e.g., emails, files, databases) between e-discovery stages, software, and organizations. Without the XML standard, emails, files, and other electronic information are transferred in their native format (e.g., [...]]]></description>
		<link>http://www.ferris.com/2009/01/05/xml-standard-for-e-discovery/</link>
			</item>
	<item>
		<title>GWAVACon: BrainShare Alternative for Novell Collaboration Community</title>
		<description><![CDATA[Are you a Novell GroupWise, ZENworks, or Teaming customer? Are you disappointed that Novell canceled the BrainShare event?
Do you know about GWAVACon? Since 2005, this conference has been focused on the Novell collaboration community. GWAVACon has been held in Dallas, Sydney, San Diego, Munich, and Berlin. This year the U.S. event will be held in [...]]]></description>
		<link>http://www.ferris.com/2009/01/04/gwavacon-brainshare-alternative-for-novell-collaboration-community/</link>
			</item>
	<item>
		<title>Ferris 2009 Predictions: Immortalility, Mobility, and Staying Put</title>
		<description><![CDATA[Here are our predictions for 2009, focusing on the worlds of messaging and collaboration, content control, archiving, compliance, e-discovery, and data leak prevention.
Top Three Predictions: Consensus View. There&#8217;s a consensus among us that:

 Spam&#8217;s being beaten.
 Messaging SaaS will take off.
 Virtual meetings will continue to grow in popularity.

Top Three Predictions: Our Individual Views. Here [...]]]></description>
		<link>http://www.ferris.com/2009/01/01/ferris-2009-predictions-immortalility-mobility-and-staying-put/</link>
			</item>
	<item>
		<title>Microsoft Exchange Online Won&#8217;t Particularly Facilitate Notes-to-Exchange Migration</title>
		<description><![CDATA[The November 17 announcement of Microsoft Exchange Online included a case study in which a company migrated away from Notes using Microsoft Exchange Online. This is mainly marketing gloss. 
Microsoft has been announcing the death of Notes for five years. Ferris survey data indicates that in the enterprise, Microsoft and IBM/Lotus are on the whole [...]]]></description>
		<link>http://www.ferris.com/2008/12/22/microsoft-exchange-online-wont-particularly-facilitate-notes-to-exchange-migration/</link>
			</item>
	<item>
		<title>Microsoft&#8217;s Approach to the Cloud</title>
		<description><![CDATA[As we noted in our posting Cloud Computing &#8211; A Taxonomy, cloud computing can be delivered in three guises:

 As Public Services (PSs) hosted in large, multisite data centers, and delivered over the public Internet.
 As Virtual Private Services (VPSs) hosted in large, multisite, multitenanted data centers, and delivered securely over the public Internet. These [...]]]></description>
		<link>http://www.ferris.com/2008/12/19/microsofts-approach-to-the-cloud/</link>
			</item>
	<item>
		<title>Cloud Computing &#8211; A Taxonomy</title>
		<description><![CDATA[Cloud computing is becoming important for very massive messaging systems, such as Gmail and Microsoft Exchange Online. And there is no doubt that &#8220;cloud computing&#8221; is the IT industry&#8217;s latest &#8220;buzz&#8221; phrase, but what does it mean?
At its simplest, it describes computing cycles delivered over the net. But how is this different from the 1960s [...]]]></description>
		<link>http://www.ferris.com/2008/12/18/cloud-computing-a-taxonomy/</link>
			</item>
	<item>
		<title>Microsoft&#8217;s Identity Roadmap: In the Cloud</title>
		<description><![CDATA[In an earlier posting, I wrote about Microsoft Identity Roadmap.
I now want to look at Microsoft&#8217;s cloud-based identity offerings in greater detail. These include:

 Microsoft Live Identity Services
 The Live Identity Framework (an SDK)
 The Microsoft Federation Gateway (a Live service)
 The .NET Access Control Service

Microsoft Live Identity Services is a successor to &#8220;Passport.&#8221; This [...]]]></description>
		<link>http://www.ferris.com/2008/12/17/microsofts-identity-roadmap-in-the-cloud/</link>
			</item>
	<item>
		<title>Microsoft&#8217;s Identity Roadmap: On-Premise</title>
		<description><![CDATA[In an earlier posting, I wrote about the Microsoft Identity Roadmap. I now want to look at Microsoft&#8217;s on-premise identity offerings in greater detail. These include:

 The &#8220;Geneva&#8221; Server (the project name &#8220;Geneva&#8221; will almost certainly change)
 The &#8220;Geneva&#8221; Framework
 The Microsoft Services Connector
 Microsoft CardSpace &#8220;Geneva&#8221;

The &#8220;Geneva&#8221; Server is in beta now and is [...]]]></description>
		<link>http://www.ferris.com/2008/12/16/microsofts-identity-roadmap-on-premise/</link>
			</item>
	<item>
		<title>Microsoft&#8217;s Identity Roadmap</title>
		<description><![CDATA[In an earlier posting (Microsoft on Identity), I wrote about Kim Cameron&#8217;s work on identity.
Cameron&#8217;s work has given rise to a truly open Microsoft Identity Architecture and a set of emerging Microsoft Identity products and toolkits that span the gamut from a browser, through the Windows desktop, to on-premise Windows Servers and on-premise third-party systems, [...]]]></description>
		<link>http://www.ferris.com/2008/12/15/microsofts-identity-roadmap/</link>
			</item>
	<item>
		<title>Microsoft Innovates in the Identity Arena</title>
		<description><![CDATA[Over the last couple of years, when acquaintances have moaned that Microsoft is primarily a copycat and not an innovator, I have pointed to the work of Kim Cameron as a primary counterexample. There are others.
The products of Cameron&#8217;s innovation have been threefold.

 Two seminal papers:

 The &#8220;The Laws of Identity&#8221;
 The &#8220;Identity Metasystem,&#8221; subsequently [...]]]></description>
		<link>http://www.ferris.com/2008/12/14/microsoft-innovates-in-the-identity-arena/</link>
			</item>
	<item>
		<title>OCS 2007 R2 to Launch in February 2009</title>
		<description><![CDATA[Microsoft recently announced Office Communications Server 2007 R2 at VoiceCon in Amsterdam. Features include:

 Integration of persistent group chat (came out of Parlano acquisition).
 Attendant console and delegation – allows for an administrative assistant to triage calls.
 Audioconferencing bridge – allows for IT departments to manage their own on-prem dial-in audioconferencing bridges.
 Desktop sharing – [...]]]></description>
		<link>http://www.ferris.com/2008/12/11/ocs-2007-r2-to-launch-in-february-2009/</link>
			</item>
	<item>
		<title>Cisco Acquires Jabber</title>
		<description><![CDATA[Cisco announced on November 3 that it completed the acquisition of Jabber, an instant messaging and presence provider based in Denver. Jabber is not Cisco&#8217;s first acquisition in the messaging/collaboration space. Recall that Cisco purchased the conferencing platform WebEx 18 months ago, and in September it purchased PostPath, the Linux-based email and calendaring platform. The [...]]]></description>
		<link>http://www.ferris.com/2008/12/10/cisco-acquires-jabber/</link>
			</item>
	<item>
		<title>Analysis of Microsoft Corporate VP Shuffle – Exchange and Windows Mobile</title>
		<description><![CDATA[Last month, Microsoft shuffled around leadership in the Exchange and Windows Mobile teams. Part of this was undoubtedly just to keep things varied for the execs and product groups, but is there another reason?
We think Corporate Vice President Terry Myerson&#8217;s move to Windows Mobile is intended to bring his wealth of Exchange background – not [...]]]></description>
		<link>http://www.ferris.com/2008/12/09/analysis-of-microsoft-corporate-vp-shuffle-%e2%80%93-exchange-and-windows-mobile/</link>
			</item>
	<item>
		<title>Useful Paper on E-Discovery of Inaccessible Information</title>
		<description><![CDATA[I recommend a useful paper from The Sedona Conference, Commentary on Preservation, Management and Identification of Sources of Information that are Not Reasonably Accessible.
This is about the handling of electronic information that&#8217;s too hard or expensive to retrieve during e-discovery. It&#8217;s a complex topic, but the paper is easy to read and understand.
The Sedona Conference [...]]]></description>
		<link>http://www.ferris.com/2008/12/08/useful-paper-on-e-discovery-of-inaccessible-information/</link>
			</item>
	<item>
		<title>Microsoft&#8217;s Windows Server 2008 &#8211; Microsoft&#8217;s Last 32-Bit Server OS</title>
		<description><![CDATA[Microsoft announced at the Microsoft Hardware Engineering Conference (HEC 2008) that the next release of Windows Server &#8212; Windows Server 2008 R2, due for release in 2010 &#8212; will only be available in 64-bit versions (Intel X64, AMD 64-bit, and Intel Itanium processors).
Windows Server 2008 R2 should not be viewed as a Service Pack (SP). [...]]]></description>
		<link>http://www.ferris.com/2008/12/07/microsofts-windows-server-2008-microsofts-last-32-bit-server-os/</link>
			</item>
	<item>
		<title>A Subtle Change to Microsoft Server Pricing</title>
		<description><![CDATA[Microsoft has recently changed the basis of its server pricing from being CPU-based to being processor socket-based. This is good for Microsoft as well as Microsoft&#8217;s customers.
Why has Microsoft made this change, and what does it mean?
Until quite recently, &#8220;Moore&#8217;s law,&#8221; which is a statement about the rate at which transistors increase over time on [...]]]></description>
		<link>http://www.ferris.com/2008/12/04/a-subtle-change-to-microsoft-server-pricing/</link>
			</item>
	<item>
		<title>Lotus Domino Support for Nokia Smartphones</title>
		<description><![CDATA[Lotus announced Lotus Notes Traveler support for the Nokia S60 3rd Edition platform, and the 80 million Nokia smartphones that employ this platform.
Lotus Notes Traveler for the Nokia S60 3rd Edition platform consists of two components:

A Lotus Notes Traveler Service (LNTS)
A Lotus Notes Traveler Client (LNTC)

The LNTS is a Domino server application, which can either [...]]]></description>
		<link>http://www.ferris.com/2008/12/03/lotus-domino-support-for-nokia-smartphones/</link>
			</item>
	<item>
		<title>MX Logic: New Archiving SaaS</title>
		<description><![CDATA[MX Logic is a well-established email- and Web-filtering SaaS provider. The company has just launched a new email archiving service, replacing its existing offering. In summary:

 End-user and administrative access via Web browser or Outlook plugin.
 Import using EML and PST files; export via EML files.
 Works with Exchange 2000, 2003, 2007, plus POP-accessible email [...]]]></description>
		<link>http://www.ferris.com/2008/12/01/mx-logic-new-archiving-saas/</link>
			</item>
	<item>
		<title>Summary of Microsoft Exchange and SharePoint Online</title>
		<description><![CDATA[On November 17, 2008, Microsoft launched cloud-based (Software as a Service) versions of Exchange and SharePoint &#8212; Microsoft Exchange Online and Microsoft SharePoint Online. In summary:

 Microsoft is hosting these Online services directly in its own data centers.
 These Online services are part of a growing family of Online services from Microsoft. Others available now [...]]]></description>
		<link>http://www.ferris.com/2008/11/30/summary-of-microsoft-exchange-and-sharepoint-online/</link>
			</item>
	<item>
		<title>Winds of Change Will Catalyze Big Shift to SaaS and Virtualization</title>
		<description><![CDATA[Struggling economies bring challenges, but also opportunities. The IT world is ripe for a major shift, for three reasons:

 Economic concerns are driving IT departments to aggressively increase efficiency and reduce cost.
 Vendors have built vast SaaS infrastructures to enable outsourced messaging, collaboration, applications, and compliance solutions at a fixed cost (examples: Microsoft, Google, IBM, [...]]]></description>
		<link>http://www.ferris.com/2008/11/25/winds-of-change-will-catalyze-big-shift-to-saas-and-virtualization/</link>
			</item>
	<item>
		<title>Expect Plenty of Layoffs</title>
		<description><![CDATA[In an email from FaceTime President and CEO Kailash Ambwani earlier this month, the company announced a mass layoff in an effort to reduce operating expenses by 30%. In the letter, Ambwani indicated that the company’s revenues depend primarily on the financial sector, and suggested that year-over-year revenue growth into next year would be flat [...]]]></description>
		<link>http://www.ferris.com/2008/11/24/expect-plenty-of-layoffs/</link>
			</item>
	<item>
		<title>ExchangeLabs Surpasses 1.5M Mailboxes on Exchange 14</title>
		<description><![CDATA[Microsoft posted a job description on November 4 that sheds more light on its ExchangeLabs infrastructure than has previously been publicly released.
ExchangeLabs is Microsoft&#8217;s way of testing &#8220;the next version of Exchange in high-scale services environments.&#8221; To date, customers on the infrastructure are restricted to academic institutions with .edu domains. According to the posting, Microsoft [...]]]></description>
		<link>http://www.ferris.com/2008/11/23/exchangelabs-surpasses-15m-mailboxes-on-exchange-14/</link>
			</item>
	<item>
		<title>Useful Book on Email Archiving</title>
		<description><![CDATA[Email archiving vendor Mimosa has published a useful book on email archiving, Email Archiving for Dummies:

 Covers the basics of email archiving, including basic operation, hosted vs. in-house, and storage management.
 Provides an in-depth review of the legal discovery challenges that are driving the need for email archiving.
Easy to read, unbiased, and educational.
Helpful review of [...]]]></description>
		<link>http://www.ferris.com/2008/11/20/useful-book-on-email-archiving/</link>
			</item>
	<item>
		<title>Remove the IT Department from Electronic Discovery Process</title>
		<description><![CDATA[Email archiving solutions are valuable for organizations that are subject to stringent regulations such as the Sarbanes-Oxley Act or the Federal Rules of Civil Procedure.
For many organizations, the main purpose of an email archiving solution is to centrally manage email records for e-discovery. Thus when you evaluate an email archiving solution it is very important [...]]]></description>
		<link>http://www.ferris.com/2008/11/17/remove-the-it-department-from-electronic-discovery-process/</link>
			</item>
	<item>
		<title>IBM&#8217;s Hosted Domino Offering</title>
		<description><![CDATA[On Oct 21, IBM announced Lotus Notes Hosted Messaging, the first in a wave of announcements around a strategic cloud services offering. No newcomer to the hosting arena, IBM has been providing custom outsourcing to customers for many years, and this includes hosted Notes, Domino, BlackBerry, and other business productivity applications. IBM plans to ship [...]]]></description>
		<link>http://www.ferris.com/2008/11/16/ibms-hosted-domino-offering/</link>
			</item>
	<item>
		<title>earlyCASE Releases SaaS-based Early Case Assessment</title>
		<description><![CDATA[earlyCASE recently launched its SaaS on-demand e-discovery solution for early case assessment.
earlyCASE lets organizations rapidly examine a subset of evidence to determine volumes and types of data, relative quantities of duplicates, numbers of different file types, and other analysis that can be extrapolated across the entire collection of data. In light of the current Federal [...]]]></description>
		<link>http://www.ferris.com/2008/11/13/earlycase-releases-saas-based-early-case-assessment/</link>
			</item>
	<item>
		<title>LiveOffice Wants Frustrated On-Prem Archiving Customers</title>
		<description><![CDATA[LiveOffice announced its Troubled Archive Relief Program (TARP) on November 4, which provides a &#8220;bailout&#8221; option for customers dissatisfied with their on-premises archiving solutions.
We frequently hear of customers using on-premises archiving solutions who have had issues in their deployments, been frustrated by high-impact or frequent index corruption issues, or are not getting the value they [...]]]></description>
		<link>http://www.ferris.com/2008/11/12/liveoffice-wants-frustrated-on-prem-archiving-customers/</link>
			</item>
	<item>
		<title>Alternative File Transfer/Synchronization Tools</title>
		<description><![CDATA[Recently, we published a bulletin about Thru, a file transfer/synchronization product. As well as the paid products mentioned in the bulletin, there&#8217;s a whole range of free software and services that perform some or all of these roles.
One of our current favorites is FolderShare &#8212; originally created by a company called ByteTaxi, which Microsoft acquired [...]]]></description>
		<link>http://www.ferris.com/2008/11/09/alternative-file-transfersynchronization-tools/</link>
			</item>
	<item>
		<title>Hostile Takeover of Guidance Software?</title>
		<description><![CDATA[There&#8217;s an interesting report that AccessData is attempting to gain control over Guidance Software through an offer of $4.50 per share in cash and stock, following a rejection by Guidance recently. Given AccessData’s portfolio, such a hostile takeover is clearly an attempted consolidation play, and would be the boldest move we have seen to date [...]]]></description>
		<link>http://www.ferris.com/2008/11/06/hostile-takeover-of-guidance-software/</link>
			</item>
	<item>
		<title>Out-of-Office Auto-Replies Considered Harmful?</title>
		<description><![CDATA[Time for some light relief. This BBC News report graphically illustrates the &#8220;hilarious consequences&#8221; that can arise from misuse of an Out-of-Office auto-reply feature. (As they say in that part of the world, sy a &#8216;n ddigrif chwedl.)
But seriously, there is a point to this bulletin. Beware of automatically replying to spam.
As we know, spammers [...]]]></description>
		<link>http://www.ferris.com/2008/11/05/out-of-office-auto-replies-considered-harmful/</link>
			</item>
	<item>
		<title>Sendio Followup: Challenge/Response Is Still a Bad Idea</title>
		<description><![CDATA[Last month, David wrote a bulletin about Sendio. This bulletin is a follow-up to that.
As the first bulletin mentioned, Sendio has a heritage of challenge/response (C/R) technology. As regular readers will know, we&#8217;re no fans of C/R &#8212; to put it mildly. In brief, our advice is to avoid any spam filter that replies to [...]]]></description>
		<link>http://www.ferris.com/2008/11/04/sendio-followup-challengeresponse-is-still-a-bad-idea/</link>
			</item>
	<item>
		<title>Thru: Large Secure File Transfer</title>
		<description><![CDATA[Many people need to transfer large files, on the order of 100MB and up. For example:

Hospitals sending patient records.
Architects exchanging building plans.
Engineers collaborating on product designs.

However, it&#8217;s tough to transfer large files electronically. Email often can&#8217;t handle anything more than 10MB or 20MB, and FTP sessions get broken and don&#8217;t recover well.
Some companies offer specialized [...]]]></description>
		<link>http://www.ferris.com/2008/11/02/thru-large-secure-file-transfer/</link>
			</item>
	<item>
		<title>Axceler&#8217;s SharePoint Administration Tool</title>
		<description><![CDATA[SharePoint sites and farms become challenging to administer as they grow. Axceler&#8217;s ControlPoint helps. It was launched in January 2008, and the main features are:

 User and permission management.
 Site management (setting quotas, ensuring consistent appearance, etc.).
 Reporting across many sites on permissions and usage (including activity, storage, and content).
 Identifying problem sites.
 Performing actions [...]]]></description>
		<link>http://www.ferris.com/2008/10/30/axcelers-sharepoint-administration-tool/</link>
			</item>
	<item>
		<title>IBM&#8217;s Content Collection and Archiving</title>
		<description><![CDATA[IBM announced its Content Collection and Archiving products. In summary:
The Problem

 Today, there are typically a series of different archiving systems, corresponding to different types of electronic information and/or different organizational groups.
 As a result, there is little consistency in the archives. This is costly. It also increases the chances of noncompliance and makes it [...]]]></description>
		<link>http://www.ferris.com/2008/10/28/ibms-content-collection-and-archiving/</link>
			</item>
	<item>
		<title>Autonomy EAS Email Archiving Suffering</title>
		<description><![CDATA[Autonomy closed its office in Ottawa, Canada, that used to house the original Educom Ltd. team. All Ottawa employees have been terminated except for three in sales, one in support, and one instructor. The original development team for Autonomy&#8217;s EAS email archival solution is no longer employed.
Recall that Zantaz purchased Educom back in 2004 and [...]]]></description>
		<link>http://www.ferris.com/2008/10/27/autonomy-eas-email-archiving-suffering/</link>
			</item>
	<item>
		<title>Snapshot: USA.NET&#8217;s Hosted Email Services</title>
		<description><![CDATA[Here&#8217;s an update on USA.NET, a hosted messaging firm.
USA.NET was purchased by Perimeter eSecurity in 3Q2007. Perimeter has a wide range of network-related services, which are described as falling into the following categories: vulnerability defense, intrusion defense, network defense, email defense, system defense, and user defense. Most customers are medium-size organizations. The USA.NET division represents [...]]]></description>
		<link>http://www.ferris.com/2008/10/26/snapshot-usanets-hosted-email-services/</link>
			</item>
	<item>
		<title>Snapshot: Return Path&#8217;s Email Deliverability Services</title>
		<description><![CDATA[Return Path offers tools and consulting to help you get email delivered. This is a problem for many organizations, because some spam filters suppress as much as 20% of legitimate bulk email. Return Path is the leader in its field.
Offering Summary
For organizations that send out bulk emails:

Deliverability and monitoring tools, plus consulting on how to [...]]]></description>
		<link>http://www.ferris.com/2008/10/23/snapshot-return-paths-email-deliverability-services/</link>
			</item>
	<item>
		<title>How Is Microsoft Exchange Hosted Services Doing?</title>
		<description><![CDATA[Microsoft has had several attempts over the years to offer hosted messaging solutions. They have all started with great publicity, and major telcos have always announced support. And then, little by little, the offering has faded from view.
So we&#8217;re wondering, how is Microsoft Solution for Hosted Messaging and Collaboration doing? This is Microsoft&#8217;s software, run [...]]]></description>
		<link>http://www.ferris.com/2008/10/22/how-is-microsoft-exchange-hosted-services-doing/</link>
			</item>
	<item>
		<title>Avoid Giving Opposing Counsel Privileged Material</title>
		<description><![CDATA[In a lawsuit, you have to respond to requests for information from the other party. It&#8217;s easy to inadvertently provide sensitive material, typically privileged material, that you should not provide. The larger the case, the easier it is to make such slips.
The problem is exacerbated by the variety of policies that determine what should be [...]]]></description>
		<link>http://www.ferris.com/2008/10/21/avoid-giving-opposing-counsel-privileged-material/</link>
			</item>
	<item>
		<title>Google&#8217;s Email Discovery</title>
		<description><![CDATA[On October 8, 2008, Google announced its new Message Discovery, an email archiving service. This is an exciting development and at first sight it appears to be a very good deal. You get 10 years of unlimited email archiving for only $45 per user per year. At the very least, this puts price pressure on [...]]]></description>
		<link>http://www.ferris.com/2008/10/20/googles-email-discovery/</link>
			</item>
	<item>
		<title>Better Legal Holds from Recommind</title>
		<description><![CDATA[When you apply legal holds, you typically preserve much too much stuff. That translates to much high costs later on while processing the material. It sounds valuable, and sensible.
Recommind has just launched Insite Legal Hold. Working with results, you iteratively refine your search criteria until you have a relevant, and substantially more compact set. There&#8217;s [...]]]></description>
		<link>http://www.ferris.com/2008/10/19/better-legal-holds-from-recommind/</link>
			</item>
	<item>
		<title>Snapshot: Marshal&#8217;s Email/Web Content Control</title>
		<description><![CDATA[Here&#8217;s an update on content control software vendor Marshal.
Products Summary

 MailMarshal SMTP filters email for virus, spam, malware; applies policy-based acceptable use, data leak prevention, and encryption. Operates at Internet boundary.
 MailMarshal Exchange does the same, but for internal MS Exchange traffic.
 WebMarshal controls Web sessions: provides malware suppression, and policy-based URL filtering and data [...]]]></description>
		<link>http://www.ferris.com/2008/10/16/snapshot-marshals-emailweb-content-control/</link>
			</item>
	<item>
		<title>Enterprise Vault 8.0</title>
		<description><![CDATA[Symantec&#8217;s Enterprise Vault is the leading email archiving product. The company recently announced V8.0, which is currently in beta. General availability is scheduled for early 2009.
New features include:

 Advanced Storage Reduction. With its optimized single instance storage, Enterprise Vault keeps just one copy of individual emails or files regardless of the number of times it [...]]]></description>
		<link>http://www.ferris.com/2008/10/15/enterprise-vault-80/</link>
			</item>
	<item>
		<title>Sendio: Spam Control Vendor</title>
		<description><![CDATA[Sendio is a spam and email-based malware control vendor.
Technology

 Protects against email threats.
 Specifically, spam, virus, phishing, miscellaneous malware.
 Uses Kaspersky for anti-virus signatures and Commtouch for zero-hour virus protection.
 Product first launched in January 2004.
 Embodied in appliance.

Pricing

 Appliance comes in two flavors: 1) ESP 360, $1,995, for up to 2,000 users; and 2) [...]]]></description>
		<link>http://www.ferris.com/2008/10/14/sendio-spam-control-vendor/</link>
			</item>
	<item>
		<title>Update on Cisco/IronPort S-Series</title>
		<description><![CDATA[IronPort is now part of Cisco&#8217;s Security Technology Business Unit. It&#8217;s still operating as a largely independent unit. IronPort&#8217;s main business is still its C-Series anti-spam appliances, although its Web filtering business (i.e., the S-Series) is also important.
General availability for the S-Series appliance was 1Q07.
Technology Summary

 Scans Web traffic (unlike the C-Series, which scans email).
 [...]]]></description>
		<link>http://www.ferris.com/2008/10/13/update-on-ciscoironport-s-series/</link>
			</item>
	<item>
		<title>Proginet: Large File Xfer for MS Exchange</title>
		<description><![CDATA[Proginet has a variety of file transfer offerings. In July 2008, it launched Slingshot, which is a large file attachment management system for Microsoft Exchange. The company has now announced Slingshot Vault, a ready-to-install, appliance-based version.
Slingshot Vault Technology Summary

Large file attachments, say beyond 5 or 10MB, create problems for email systems. For example, they are [...]]]></description>
		<link>http://www.ferris.com/2008/10/12/proginet-large-file-xfer-for-ms-exchange/</link>
			</item>
	<item>
		<title>C-MAIL&#8217;s Email Prioritization Tool</title>
		<description><![CDATA[C-MAIL is launching a tool to help prioritize email in one&#8217;s inbox.
Technology

 Prioritizes email in Outlook&#8217;s Inbox, Sent items, and some other subfolders.
 Companies can predefine rules indicating priority; e.g., email from customers is high priority.
 Dynamic additional prioritization based on the user&#8217;s past email use, clicking habits, and how other users in the same [...]]]></description>
		<link>http://www.ferris.com/2008/10/09/c-mails-email-prioritization-tool/</link>
			</item>
	<item>
		<title>Snapshot: Open-Xchange, Hosted Exchange Software for Service Providers</title>
		<description><![CDATA[Open-Xchange sells Exchange-like collaborative applications to service providers. It also offers Exchange-like services as a SaaS to small businesses.
Technology Summary

 Java code on server providing all Exchange-like collaboration features: calendar, contacts, tasks, folders.
 Customer has choice of underlying email server technology.
 Sold to service providers, who already have their own email infrastructure in place; service [...]]]></description>
		<link>http://www.ferris.com/2008/10/08/snapshot-open-xchange-hosted-exchange-software-for-service-providers/</link>
			</item>
	<item>
		<title>Isode Improves Consumer Email Access on Cell Phones</title>
		<description><![CDATA[Many consumers and prosumers use POP email services provided by their ISPs or webmail services such as Hotmail and MSN. Finding out if new email has arrived requires them to check their mailboxes. Many users of these services would like proactive notification of email, the way you have on BlackBerry.
Isode&#8217;s Mobile Email Gateway is a [...]]]></description>
		<link>http://www.ferris.com/2008/10/07/isode-improves-consumer-email-access-on-cell-phones/</link>
			</item>
	<item>
		<title>Snapshot: Striata&#8217;s E-Billing and Presentment</title>
		<description><![CDATA[Striata offers an e-billing and payment service.
Technology Summary

 You send Striata the same file you send to your print provider.
 The Striata service handles document creation/manipulation, intelligent marketing insertion, and electronic delivery, which is by an emailed PDF document or HTML attachment.
 PDFs and HTML attachments are encrpyted.
 The PDFs are navigable and interactive. Customers [...]]]></description>
		<link>http://www.ferris.com/2008/10/06/snapshot-striatas-e-billing-and-presentment/</link>
			</item>
	<item>
		<title>Optenet: Major Malware Control Vendor Targets North America</title>
		<description><![CDATA[Optenet is a substantial malware control vendor, with 200 staff and $20M+ revenues. It&#8217;s little known in North America, and is now seeking to build its business in that geography.
Main Capabilities

 URL filtering, anti-virus, anti-phishing, anti-spyware, anti-spam.
 IM blocking.
 Spam control works on email, SMS, and MMS.
 Optenet sells software to service providers, who install [...]]]></description>
		<link>http://www.ferris.com/2008/10/05/optenet-major-malware-control-vendor-targets-north-america/</link>
			</item>
	<item>
		<title>LiveOffice Email Archiving Adds Outlook UI</title>
		<description><![CDATA[Hosted Exchange archiving vendor LiveOffice has enhanced its user interface. Before, users had to go to a Web browser and interact with the archive in an Outlook look-alike environment.
Now users access the archive in a special archive in Outlook&#8217;s left-hand pane. For details, go here.
This makes sense. The more support for the user&#8217;s natural living [...]]]></description>
		<link>http://www.ferris.com/2008/10/02/liveoffice-email-archiving-adds-outlook-ui/</link>
			</item>
	<item>
		<title>Survey: Costs of Microsoft Unified Communications</title>
		<description><![CDATA[We&#8217;re studying the costs of Microsoft-based Unified Communications (UC). If you&#8217;re using Microsoft&#8217;s UC functionality &#8212; not just Exchange, but also IM and telephony &#8212; we&#8217;d love to hear your responses to these few questions.
You can see what other people are saying too &#8212; see comments further down this page. If you add your own [...]]]></description>
		<link>http://www.ferris.com/2008/10/01/costs-of-unified-communications-survey/</link>
			</item>
	<item>
		<title>Get Free Exchange Continuity Service from LiveOffice</title>
		<description><![CDATA[Adding disaster recovery/continuity to Exchange is usually a hassle, and expensive. Now Hosted Exchange 2007 and SaaS email archiving vendor LiveOffice is offering a free and easy-to-implement alternative called LiveOffice Mail Continuity. In summary:

 You change your primary MX record to point to LiveOffice&#8217;s IP address so that your mail is routed through LiveOffice&#8217;s network.
 [...]]]></description>
		<link>http://www.ferris.com/2008/09/30/get-free-exchange-continuity-service-from-liveoffice/</link>
			</item>
	<item>
		<title>Abaca Announces Its First ISP Spam Control Deal</title>
		<description><![CDATA[Abaca has successfully sold a version of its Email Protection Gateway product to its first ISP customer. Terra Latin America, Brazil&#8217;s largest ISP, is rolling out Abaca&#8217;s product to protect its 12 million users from spam.
Terra will deploy the product in its data centers in Brazil and Miami.
Terra says it evaluated several other products before [...]]]></description>
		<link>http://www.ferris.com/2008/09/29/abaca-announces-its-first-isp-spam-control-deal/</link>
			</item>
	<item>
		<title>Snapshot: Mimecast&#8217;s Malware Filtering, Archiving, Continuity SaaS</title>
		<description><![CDATA[Mimecast offers a hosted email malware filtering, archiving, and continuity service. The company is established in the United Kingdom and selected other geographies. Since February 2008, it&#8217;s been investing in building its North American business.
Technology Summary

 Works mainly with Microsoft Exchange.
 Virus, spam, and malware control.
 Policy-based archiving of all email&#8211;including purely internal emails that [...]]]></description>
		<link>http://www.ferris.com/2008/09/28/snapshot-mimecasts-malware-filtering-archiving-continuity-saas/</link>
			</item>
	<item>
		<title>Definition of a Prosumer</title>
		<description><![CDATA[Recently, the concept of a &#8220;prosumer&#8221;&#8211;a professional consumer&#8211;has emerged in the world of mobile phones.
Prosumers fall into two categories:

 A person who works in a larger enterprise, but doesn&#8217;t have a BlackBerry or other high-end smartphone that&#8217;s integrated with the internal IT system. The employee does, however, own his or her own mobile phone, and [...]]]></description>
		<link>http://www.ferris.com/2008/09/25/definition-of-a-prosumer/</link>
			</item>
	<item>
		<title>Useful E-Discovery Cost Estimator</title>
		<description><![CDATA[Orange Legal, which offers a hosted e-discovery service, has recently come up with a useful tool that helps you estimate the cost of e-discovery.
With the Predictive Pricing Estimator, you go online and plug in the volume of electronic information to be considered, in gigabytes. You also indicate the number of people who may be reviewing [...]]]></description>
		<link>http://www.ferris.com/2008/09/24/useful-e-discovery-cost-estimator/</link>
			</item>
	<item>
		<title>Cognition: Natural Language Processing for Archiving, E-Discovery, Compliance</title>
		<description><![CDATA[Cognition offers natural language processing software. This is useful in various ways, including: search through electronic archives, e-discovery, and compliance.
Technology Summary

 Natural language processing
 Customer integrates with its own technology

Main Customers

 Cross industry applications
 However, the company has particular success with legal, healthcare, publishing verticals
 Eg, Lexis/Nexis offers Concordance, a widely used litigation system. Cognition&#8217;s [...]]]></description>
		<link>http://www.ferris.com/2008/09/23/cognition-natural-language-processing-for-archiving-e-discovery-compliance/</link>
			</item>
	<item>
		<title>Synchronica Acquires AxisMobile</title>
		<description><![CDATA[Synchronica announced it has acquired AxisMobile:

 AxisMobile was purchased for £2.8 million ($5.1 million), paid mostly in shares of Synchronica.
 AxisMobile was financially distressed.
 Synchronica got a good deal. It paid a low price for good technology and removal of an important competitor. In addition, revenues from AxisMobile’s customers should soon pay off the acquisition [...]]]></description>
		<link>http://www.ferris.com/2008/09/22/synchronica-acquires-axismobile/</link>
			</item>
	<item>
		<title>Onset&#8217;s Mobile Device Archiving and Monitoring</title>
		<description><![CDATA[Onset Technology has just launched a product&#8211;METAmessage ACT&#8211;that monitors and controls mobile devices. This is interesting&#8211;content control for mobile devices is only just beginning to happen.
Technology Summary

 Focus today is on BlackBerry; Windows Mobile version in development.
 Scans for text strings, specific words, and pattern matches in messages.
 Depending on customer policy, message can be [...]]]></description>
		<link>http://www.ferris.com/2008/09/21/onsets-mobile-device-archiving-and-monitoring/</link>
			</item>
	<item>
		<title>Snapshot: Gogimon &#8212; New Type of Search</title>
		<description><![CDATA[Gogimon is an interesting new type of search engine.
Technology Summary: Main Features

 Gogimon software resides on the end user&#8217;s system.
 It scans things like browsing history, favorite Web sites, and RSS feeds to determine user preferences.
 Searches are aggregated and consolidated with Google, Yahoo, MSN Live searches.
 Gogimon then applies its knowledge of user preferences [...]]]></description>
		<link>http://www.ferris.com/2008/09/21/snapshot-gogimon-new-type-of-search/</link>
			</item>
	<item>
		<title>Spam Control Products Survey</title>
		<description><![CDATA[Despite recent industry consolidation, many spam control vendors are still at large. It&#8217;s hard to tell who&#8217;s in the lead.
You can see what products people are evaluating here&#8211;see comments further down this page. If you add your own data, we will send you a summary of the findings. Please either post your response as a [...]]]></description>
		<link>http://www.ferris.com/2008/09/19/spam-control-products-survey/</link>
			</item>
	<item>
		<title>Synchronica Raises $10M</title>
		<description><![CDATA[Synchronica announced it has just raised $10M in equity funding:

 Total raised to date including the $10M is $18M.
 The $10M will be used for product integration, and for growth in emerging markets, such as China, Africa, the Middle East, Eastern Europe, and Latin America.
 Interestingly, Synchronica tied the funding to an acquisition. This appears [...]]]></description>
		<link>http://www.ferris.com/2008/09/16/synchronica-raises-10m/</link>
			</item>
	<item>
		<title>How Best to Use a CNAME</title>
		<description><![CDATA[In previous bulletins, we recounted the sorry tale of the domain owner who made a common mistake when setting up his DNS entries. We also explained why it was a bad idea.
So what should he have done?
He had the right basic idea, but he got the CNAME in the wrong place. Instead of getting fixated [...]]]></description>
		<link>http://www.ferris.com/2008/09/16/how-best-to-use-a-cname/</link>
			</item>
	<item>
		<title>Quest Quietly Purchases Akonix</title>
		<description><![CDATA[In an unannounced move, Akonix is now wholly owned by Quest Software. Beginning some time in the last week, Akonix has begun to display its Web page logo with the phrase &#8220;is now a part of Quest Software.&#8221;
Akonix develops and markets an instant messaging security and compliance appliance. By acquiring Akonix, Quest now offers both [...]]]></description>
		<link>http://www.ferris.com/2008/09/15/quest-quietly-purchases-akonix/</link>
			</item>
	<item>
		<title>Lumigent&#8217;s Compliance &amp; Monitoring for Structured Data</title>
		<description><![CDATA[In August, Lumigent launched technology that scans databases in order to ensure policy and regulatory compliance.
Technology Summary:

 Monitors information in structured databases
 Generates dynamic or report-based alerts if data values exceed range, or more generally if they are inconsistent with pre-defined policy
 Automatic baselining feature sets initial values to current status
 Examples of data tracked: [...]]]></description>
		<link>http://www.ferris.com/2008/09/11/lumigents-compliance-monitoring-for-structured-data/</link>
			</item>
	<item>
		<title>Snapshot: Synchronica&#8217;s Mobile Email Software</title>
		<description><![CDATA[Synchronica sells email and collaboration software for mobile phones. More specifically, it offers:

Mobile Gateway, which provides push email software for mobile phones. It also provides for desktop/mobile synchronization of calendar, address book, notes, and tasks.
 Mobile Backup, which backs up desktop content to a remote server.

Technology Summary: Main Features

Provides push email on a wide range [...]]]></description>
		<link>http://www.ferris.com/2008/09/11/snapshot-synchronicas-mobile-email-software/</link>
			</item>
	<item>
		<title>Snapshot: Pivotal Veracity Email Deliverability</title>
		<description><![CDATA[Pivotal Veracity offers email deliverability services. That is, if you send a lot of email, it helps you make sure as much of it gets through to recipients as is possible.
Technology Summary: Main Features

Advises on the likelihood emails will be interpreted as spam.
 Tracks the extent to which emails are delivered, and the causes for [...]]]></description>
		<link>http://www.ferris.com/2008/09/10/snapshot-pivotal-veracity-email-deliverability/</link>
			</item>
	<item>
		<title>CMIS Standard Announced</title>
		<description><![CDATA[A new standard to provide for interoperability of content management systems has been launched. It&#8217;s called &#8220;CMIS&#8221;, for Content Management Interoperability Services.
Summary:

 Organizations often maintain a number of different content management systems
 These are often maintained by different departments, and are often application-specific
 There&#8217;s a need for the repositories to share information
 IBM (Content Manager), [...]]]></description>
		<link>http://www.ferris.com/2008/09/09/cmis-standard-announced/</link>
			</item>
	<item>
		<title>BizCom: Hosted Exchange/OCS/SharePoint</title>
		<description><![CDATA[BizCom has a new hosted Exchange/OCS/SharePoint offering.
Summary of Capabilities

 Hosted email, instant messaging, teamspace using Microsoft Exchange/OCS/SharePoint.
 Also provides integrated archiving, BlackBerry/Goodmail support.
 Available since July 2007.
 Based on Microsoft&#8217;s code.

Illustrative Pricing

 $10 to $15/user/month for Exchange.
 $9.95/user/month for BlackBerry.
 Current promotional offer: archiving plus 500MB storage for $19.95/user/month; normally would be $25/month.

Main Types of [...]]]></description>
		<link>http://www.ferris.com/2008/09/08/bizcom-hosted-exchangeocssharepoint/</link>
			</item>
	<item>
		<title>Why You Shouldn&#8217;t Mix CNAME and MX</title>
		<description><![CDATA[You may recall our recent cautionary tale about DNS configuration. Adding a CNAME record to a domain can cause some mail servers to ignore the MX records. Instead, they simply follow the CNAME pointer and try to deliver the email there. In our example, they tried to deliver email to the Web server!
RFC 2821 defines [...]]]></description>
		<link>http://www.ferris.com/2008/09/08/why-you-shouldnt-mix-cname-and-mx/</link>
			</item>
	<item>
		<title>Beware Using CNAME and MX at the Same Time</title>
		<description><![CDATA[Here&#8217;s a cautionary tale about DNS configuration. A chap who shall remain nameless recently reconfigured his domain, in a way that caused some of his incoming email to go missing.
He controlled the domain example.com, which was set up something like this:


example.com.
A
1.2.3.4


www.example.com.
A
1.2.3.4


mail.example.com.
A
1.2.3.5


example.com.
MX
mail.example.com.


If you already understand how DNS records work, this is pretty straightforward stuff (albeit a [...]]]></description>
		<link>http://www.ferris.com/2008/09/07/beware-using-cname-and-mx-at-the-same-time/</link>
			</item>
	<item>
		<title>Deep Data Erasure From Blancco</title>
		<description><![CDATA[Blancco offers data erasure tools. This area will soon be seen as important for compliance and archiving purposes.
Capabilities

 As readers may be aware, deleting a file is unlikely to really delete the information. Chunks of the information remain. It&#8217;s hard to get rid of information.
 That&#8217;s what Blancco does. Cutely, it describes itself as a [...]]]></description>
		<link>http://www.ferris.com/2008/09/04/deep-data-erasure-from-blancco/</link>
			</item>
	<item>
		<title>Dimension Data: Integration of Microsoft OCS and IP Telephony</title>
		<description><![CDATA[Dimension Data is a $3.7B systems integrator. It has a major international presence (40+ countries and 10,600 staff) and has built much of its success implementing and running Cisco-based IP telephony. In short, it knows a lot about modern telephony.
Over the last few years, it has been building expertise around Microsoft OCS. The company is [...]]]></description>
		<link>http://www.ferris.com/2008/09/03/dimension-data-integration-of-microsoft-ocs-and-ip-telephony/</link>
			</item>
	<item>
		<title>SOX Expands to China</title>
		<description><![CDATA[The Sarbanes-Oxley Act affects public companies in the United States. Now similar legislation is affecting listed companies in China.
On June 28, 2008, the Chinese Ministry of Finance, the China Securities Regulatory Commission, the National Audit Office, the China Banking Regulatory Commission, and the China Insurance Regulatory Commission jointly announced the Basic Standard for Enterprise Internal [...]]]></description>
		<link>http://www.ferris.com/2008/09/02/sox-expands-to-china/</link>
			</item>
	<item>
		<title>Mimosa Battles Symantec</title>
		<description><![CDATA[Early-stages archiving vendor Mimosa is successfully competing with the archiving market leader, Symantec Enterprise Vault. Ferris has been watching the battle over the last few months; illustrations can be seen here, here, and here.
It appears that Mimosa is gathering momentum and taking plenty of deals from Symantec. In 2008, Mimosa has been expanding its product [...]]]></description>
		<link>http://www.ferris.com/2008/09/01/mimosa-battles-symantec/</link>
			</item>
	<item>
		<title>Snapshot:Proofpoint &#8212; Spam and Virus Control, DLP, Archiving</title>
		<description><![CDATA[Business Value of Proofpoint&#8217;s Offerings

Suppresses spam and email-borne viruses, so users time isn&#8217;t wasted.
Helps ensure sensitive information (e.g., customer bank account numbers, intellectual property) isn&#8217;t sent to people it shouldn&#8217;t be sent to.
Archiving of emails, for easy search and access, to respond better to lawsuits, and to satisfy laws and regulations requiring such archiving.

Current Offering

Email-based [...]]]></description>
		<link>http://www.ferris.com/2008/08/28/snapshotproofpoint-spam-and-virus-control-dlp-archiving/</link>
			</item>
	<item>
		<title>Cisco to Buy Exchange-Alternative Vendor PostPath</title>
		<description><![CDATA[Suddenly, things are getting interesting again in the Exchange alternatives market.
The quintessential growth-by-acquisition specialist, Cisco, has just announced that it&#8217;s acquiring PostPath.
Once again, Cisco makes a sound investment in an email technology vendor. Just like it did with IronPort. Great choice.
PostPath is the vendor who reverse-engineered the Exchange client protocol, MAPI/RPC, and the related on-the-wire [...]]]></description>
		<link>http://www.ferris.com/2008/08/27/cisco-to-buy-exchange-alternative-vendor-postpath/</link>
			</item>
	<item>
		<title>Kaspersky Update</title>
		<description><![CDATA[Kaspersky is a successful second-tier anti-virus vendor. The company has flourished by producing anti-virus signatures faster than its competitors. Marketing so far has been informal, spread primarily by word of mouth and the electronic equivalent. Here&#8217;s an update:

 Main services: virus control, riskware/adware/pornware control, spyware control, spam and banner advertising control, phishing/dialers/network attack control.
 Major [...]]]></description>
		<link>http://www.ferris.com/2008/08/26/kaspersky-update/</link>
			</item>
	<item>
		<title>Return Path Buys Habeas</title>
		<description><![CDATA[On August 12, 2008, Return Path announced it will buy Habeas.
What Return Path and Habeas do:

Return Path and Habeas offer technology and consulting to help:

Senders of email maximize the chance that their emails get through spam filters.
ISPs and other service providers improve their abilities to catch spam.


The core of this business is the maintenance of [...]]]></description>
		<link>http://www.ferris.com/2008/08/25/return-path-buys-habeas/</link>
			</item>
	<item>
		<title>Proofpoint Buys Fortiva</title>
		<description><![CDATA[On June 24, 2008, Proofpoint announced it bought Fortiva.
Proofpoint background:

Technology mainly provides:

Email-based spam, phishing, and virus control, and policy-based encryption.
Filtering of outbound information to prevent data leaks. This covers many types of content, including email and attachments, webmail, files, FTP, instant messaging, and blog postings.


Embodied as customer-premises software, customer-premises appliance, SaaS.
Majority of products have the [...]]]></description>
		<link>http://www.ferris.com/2008/08/24/proofpoint-buys-fortiva/</link>
			</item>
	<item>
		<title>Microsoft IT Starts Using Exchange Hosted Services</title>
		<description><![CDATA[Cast your mind back to the dark ages of 2005. It was three years ago that Microsoft acquired FrontBridge, a hosted &#8212; or managed &#8212; email security service provider in the same mold as Postini and MessageLabs. Since then, Postini was also acquired (by Google), BlackSpider is now part of Websence (via SurfControl), and MessageLabs [...]]]></description>
		<link>http://www.ferris.com/2008/08/21/microsoft-it-starts-using-exchange-hosted-services/</link>
			</item>
	<item>
		<title>GFI&#8217;s Email Archiving: Snapshot</title>
		<description><![CDATA[GFI sells a variety of tools, one of which is MailArchiver for Exchange.
Summary of Capabilities

Customer-installed archiving for MS Exchange.
 Available since December 2004.

Illustrative Pricing

 $324 for 25 seats; $1,296 for 200 seats; $4,320 for 500 seats; $3,780 for 1,000 seats.
 After first year, maintenance is 20% of purchase price.
 For details, go here.

Main Types of [...]]]></description>
		<link>http://www.ferris.com/2008/08/20/gfis-email-archiving-snapshot/</link>
			</item>
	<item>
		<title>The Human Factor in Compliance</title>
		<description><![CDATA[It is easy to assume that deploying a myriad of electronic surveillance technologies (e.g., data leak protection, logging, archiving, firewalls, event data recorders, etc.) is sufficient on its own, providing organizations with a hundred sets of &#8220;electronic eyes&#8221; constantly watching for breaches of compliance, leaks of intellectual property, rogue employees, and the like.
Yet it is [...]]]></description>
		<link>http://www.ferris.com/2008/08/19/the-human-factor-in-compliance/</link>
			</item>
	<item>
		<title>Business and Consumer Cell Phones Merging</title>
		<description><![CDATA[Hitherto, mobile email for businesspeople has been provided via technologies such as those from RIM and Windows Mobile. Consumer email has been handled by other technologies. Longer term, the separation will probably erode:

 Users will want a very powerful handheld for their own purposes. Their personal needs will generally require hardware that&#8217;s a superset of [...]]]></description>
		<link>http://www.ferris.com/2008/08/18/business-and-consumer-cell-phones-merging/</link>
			</item>
	<item>
		<title>Companies Concerned With PCI DSS Compliance Need DLP</title>
		<description><![CDATA[If you process, store, or transmit credit card data for any reasons in your company, you must be Payment Card Industry (PCI) Data Security Standard (DSS) compliant or your company risks fines or even loss of the ability to process credit card information.
Yet, we regularly hear of companies that handle customer credit card numbers but [...]]]></description>
		<link>http://www.ferris.com/2008/08/17/companies-concerned-with-pci-dss-compliance-need-dlp/</link>
			</item>
	<item>
		<title>Compliance in Virtual Worlds: Extension of Identity Management</title>
		<description><![CDATA[In our world, reality and virtual reality are coalescing at an alarming rate. On a simple level, we enter instant messaging (IM) conversations with those in the same office as ours, preferring a virtual conversation to a physical one. On the other end of the spectrum, we can invent characters in Second Life where we [...]]]></description>
		<link>http://www.ferris.com/2008/08/14/compliance-in-virtual-worlds-extension-of-identity-management/</link>
			</item>
	<item>
		<title>Microsoft IT Stops Using SANs for Exchange</title>
		<description><![CDATA[For a while now, Microsoft and its larger consulting partners &#8212; such as HP &#8212; have been telling customers that direct-attached storage makes a lot more sense than shared disk arrays for their Exchange mailbox stores. This has been greeted with a certain amount of incredulity in some quarters. However, Microsoft has now put its [...]]]></description>
		<link>http://www.ferris.com/2008/08/14/microsoft-it-stops-using-sans-for-exchange/</link>
			</item>
	<item>
		<title>Unison: A New Unified Communications Offering</title>
		<description><![CDATA[Unison is a new unified communications offering:

 Provides email, directory, IM, voice, voicemail, calendar, contacts, virus control (ClamAV), spam control (SpamAssassin), and backup.
 Voice/voicemail is a complete PBX offering running on the server.
 Server end runs on customer-installed standard PC hardware.
 User interface is a rich Windows client&#8211;in the future a plugin for Outlook will [...]]]></description>
		<link>http://www.ferris.com/2008/08/13/unison-a-new-unified-communications-offering/</link>
			</item>
	<item>
		<title>Orange Legal Technologies: Hosted E-Discovery</title>
		<description><![CDATA[Orange Legal Technologies offers a hosted e-discovery service:

 Key components, in EDRM terms, are:

 Analysis. Gathering relevant information.
 Processing. Doing things like making attachments readable, extracting metadata, deduplication, converting to standard formats such as PDF or TIFF.
 Review. Sifting through the material to determine relevance, responsiveness, privilege, and/or confidentiality.


 Target market is law firms or [...]]]></description>
		<link>http://www.ferris.com/2008/08/13/orange-legal-technologies-hosted-e-discovery/</link>
			</item>
	<item>
		<title>Sonian&#8217;s Hosted Archiving</title>
		<description><![CDATA[Sonian Networks offers a hosted email archiving service, available since February 2008:

Works with Exchange, Lotus, GroupWise, Ipswitch.
Main competitors are Google/Postini, Dell/MessageOne, Proofpoint/Fortiva, LiveOffice.
Sees its main competitive strengths as:

Low price: $3/month for unlimited storage (granted, Google Apps is similar).
Scalability: Built on Amazon&#8217;s cloud architecture.
Easy to use and manage.
Good e-discovery search.
Ease of implementation.


Sells via regional VARs, and [...]]]></description>
		<link>http://www.ferris.com/2008/08/12/sonians-hosted-archiving/</link>
			</item>
	<item>
		<title>DAS vs. SANs for Exchange</title>
		<description><![CDATA[For a while now, Microsoft and its larger consulting partners &#8212; such as HP &#8212; have been telling customers that direct-attached storage (DAS) makes a lot more sense than shared disk arrays for their Exchange mailbox stores. This has been greeted with a certain amount of incredulity in some quarters. Let&#8217;s scratch the surface &#8230;
As [...]]]></description>
		<link>http://www.ferris.com/2008/08/12/das-vs-sans-for-exchange/</link>
			</item>
	<item>
		<title>Socialtext Adds Spreadsheet to Wiki Socialtext Wiki Gets Built-In Spreadsheets</title>
		<description><![CDATA[Leading commercial wiki vendor Socialtext has just added spreadsheet support. This is a very interesting development and substantially enhances the value of a wiki. For example:

Spreadsheets are used as a convenient tool for many nonfinancial applications, such as simple databases and presentation graphics.
Multiple people can work on the same spreadsheet. Among other things, that substantially [...]]]></description>
		<link>http://www.ferris.com/2008/08/11/socialtext-adds-spreadsheet-to-wiki-socialtext-wiki-gets-built-in-spreadsheets/</link>
			</item>
	<item>
		<title>Titus Labs Classification: Update</title>
		<description><![CDATA[The correct classification of certain types of electronically stored information (ESI) is important. It&#8217;s a big help with things like:

 Information retrieval, access control, and retention/deletion.
 Compliance and policy enforcement.
 Data security: to prevent inadvertent disclosure and trigger encryption.
 Protection of intellectual property.

Ideally, ESI is automatically classified. However, this is often unreliable, and manual classification [...]]]></description>
		<link>http://www.ferris.com/2008/08/11/titus-labs-classification-update/</link>
			</item>
	<item>
		<title>Useful Tool for Consolidating/Migrating Archives</title>
		<description><![CDATA[Archiving products for email have been around for a while now, and customers often need to consolidate archiving systems, or move from one archiving platform to another. This is due to:

 Mergers or reorganizations
 The need for more modern technology

These migrations are usually painful, time-consuming, and costly. The easiest way is to export all the [...]]]></description>
		<link>http://www.ferris.com/2008/08/10/useful-tool-for-consolidatingmigrating-archives/</link>
			</item>
	<item>
		<title>Email Overload: Pavlov&#8217;s Dogs and Your Inbox</title>
		<description><![CDATA[Many of you will be familiar with the work of Ivan Pavlov, in which he determined that certain reflex responses &#8212; like a dog salivating before his normal mealtime &#8212; occur conditionally based on one&#8217;s previous experiences. We believe there is something to his research that can be applied to email.
Consider these questions:

 Have you [...]]]></description>
		<link>http://www.ferris.com/2008/08/10/email-overload-pavlovs-dogs-and-your-inbox/</link>
			</item>
	<item>
		<title>Data Leak Protection: Focus on Inadvertent Leaks</title>
		<description><![CDATA[Protecting your company against intentional leaks is virtually impossible.
If a rogue employee wants to steal sensitive data from your organization, here are just some of the ways it can be done. The employee could:

 Take a digital photo of the document on screen and walk out with the camera.
 Call their home voicemail and read [...]]]></description>
		<link>http://www.ferris.com/2008/08/07/data-leak-protection-focus-on-inadvertent-leaks/</link>
			</item>
	<item>
		<title>Prosecutors Build Case on Email</title>
		<description><![CDATA[In another high profile case, federal prosecutors are using email in their case against senior managers of Bear Stearns. Two things are interesting here.
First is that the email in question is from a personal email account. Work email is understood to be the company&#8217;s property, but now it seems personal email is also subject to [...]]]></description>
		<link>http://www.ferris.com/2008/08/07/prosecutors-build-case-on-email/</link>
			</item>
	<item>
		<title>Email Archiving, the White House, and the Need for Privacy</title>
		<description><![CDATA[Will we ever know the truth behind the White House’s shenanigans around the lost emails to do with the Valerie Plame affair? According to this CNN story, the White House is using exemption from the Freedom of Information Act (FOIA) as a rebuttal to the latest attempt by Citizens for Responsibility and Ethics (CREW) to [...]]]></description>
		<link>http://www.ferris.com/2008/08/06/email-archiving-the-white-house-and-the-need-for-privacy/</link>
			</item>
	<item>
		<title>Microsoft Recommends Against Stubbing</title>
		<description><![CDATA[An important feature of email archiving is called &#8220;stubbing.&#8221; This is a process whereby an entire email or just the attachment is removed from Exchange and replaced with a &#8220;stub&#8221; file. When the user opens the message in Outlook, the stub file retrieves the archived email and/or attachment from the archive. The benefit is reduced [...]]]></description>
		<link>http://www.ferris.com/2008/08/06/microsoft-recommends-against-stubbing/</link>
			</item>
	<item>
		<title>Desktop Email Has Coalesced</title>
		<description><![CDATA[The number of desktop email clients in widespread use appears to be decreasing (although there are many clients available). The increasing use of Webmail interfaces (Gmail, Yahoo, Hotmail/Live, etc.) is arguably an influence on this.
We believe a key reason is that the major platforms all have a first-rate &#8220;default&#8221; interface, and there is little reason [...]]]></description>
		<link>http://www.ferris.com/2008/08/05/desktop-email-has-coalesced/</link>
			</item>
	<item>
		<title>McAfee Buys Reconnex</title>
		<description><![CDATA[On July 31, 2008, McAfee announced it will buy Reconnex. The deal closed on August 14, 2008.

Buyer McAfee Background

Current security offering consists of: virus and malware control, spam control, phishing and spyware control, surf control/URL filtering, and malicious web site protection
Along with Symantec and Trend, McAfee is one of the top tier anti-virus vendors. This [...]]]></description>
		<link>http://www.ferris.com/2008/08/04/mcafee-buys-reconnex/</link>
			</item>
	<item>
		<title>Cyber-Ark: Management of Privileged Passwords</title>
		<description><![CDATA[Most identity management systems focus on handling &#8220;normal&#8221; users. Many servers, network routers, databases, and workstations have special privileged accounts. A high percentage of security breaches come from inside staff misusing such privileged accounts. These are handled badly by identity management systems, because they are general-purpose accounts that will be used by many people. Role-based [...]]]></description>
		<link>http://www.ferris.com/2008/08/04/cyber-ark-management-of-privileged-passwords/</link>
			</item>
	<item>
		<title>E-Discovery Attorneys</title>
		<description><![CDATA[Some time ago we highlighted the new e-discovery Special Master persona. As the e-discovery market continues to evolve, Law.com recently wrote about another relatively new persona, the &#8220;e-discovery attorney&#8221;.
E-discovery attorneys are those with a clear understanding of e-discovery process and technologies, and significant hands-on experience in this complex area. While typically found in larger law [...]]]></description>
		<link>http://www.ferris.com/2008/08/04/e-discovery-attorneys/</link>
			</item>
	<item>
		<title>PSS Systems Raises $18M</title>
		<description><![CDATA[PSS Systems&#8211;a vendor of legal hold and retention policy solutions, announced earlier this week that it has secured $18M in financing.
PSS has several solutions:

 Atlas LCC, for legal holds, and custodian and collection management
 Atlas ERM, for enterprise retention policy management
 Atlas Map, for synchronizing systems and people with legal policy

While PSS is not yet [...]]]></description>
		<link>http://www.ferris.com/2008/08/03/pss-systems-raises-18m/</link>
			</item>
	<item>
		<title>CGOC: Interesting Forum on Retention and Preservation</title>
		<description><![CDATA[If you&#8217;re interested in retention and preservation, bookmark this page. The CGOC provides events, working groups, and an annual summit on retention and preservation.
The resources made available on the CGOC Portal are top-notch. Registering is well worthwhile. You&#8217;ll find numerous documents written by experts in the e-discovery industry, a discussion forum, primers on the Federal [...]]]></description>
		<link>http://www.ferris.com/2008/08/03/cgoc-interesting-forum-on-retention-and-preservation/</link>
			</item>
	<item>
		<title>Item Counts Impact Exchange Performance</title>
		<description><![CDATA[Common sense tells us that large mailboxes will slow the performance of Exchange Server. But are you aware that item count is the real nemesis of Exchange performance? We recently found this TechNet article, which does an excellent job of explaining the difference between mailbox size and item count &#8212; and explains the corresponding impact [...]]]></description>
		<link>http://www.ferris.com/2008/07/31/item-counts-impact-exchange-performance/</link>
			</item>
	<item>
		<title>LiveOffice Interesting Trade-offs</title>
		<description><![CDATA[LiveOffice, a hosted email archiving service, has an interesting trade-off between functionality and user friendliness.
The service is typically used by organizations with 100 to 1,000 employees. So it doesn&#8217;t have all the bells and whistles that a large organization needs. For example:

 Search is mainly oriented to keywords, and standard email metadata such as TO [...]]]></description>
		<link>http://www.ferris.com/2008/07/31/liveoffice-interesting-trade-offs/</link>
			</item>
	<item>
		<title>Mobile Phones as Identity Cards</title>
		<description><![CDATA[Some countries, such as Belgium, have deployed national identity cards, and many others will follow suit. There was an intriguing discussion on mobile identity at the European e-Identity Conference in The Hague.
Mobile phones are an interesting alternative to conventional cards. Technically, they work well, as they can hold a smart card. There are a number [...]]]></description>
		<link>http://www.ferris.com/2008/07/30/mobile-phones-as-identity-cards/</link>
			</item>
	<item>
		<title>Email Overload: Inbox Whack-a-Mole and Archiving</title>
		<description><![CDATA[If you&#8217;re like many in the corporate world, you probably spend a substantial amount of time triaging your email. Afraid to miss an important email, you likely use a combination of rules, folders, flags, and categories in your triage. Some of you are &#8220;filers,&#8221; placing email neatly in a carefully organized set of folders &#8212; [...]]]></description>
		<link>http://www.ferris.com/2008/07/29/email-overload-inbox-whack-a-mole-and-archiving/</link>
			</item>
	<item>
		<title>Google-Like Searches Too Crude</title>
		<description><![CDATA[Google-like searches, where you plug in a few keywords, are too crude. The systems come up with too many options.
Search tools need to make it easy to provide additional information that depends on the context and nature of the material being searched; for example, date ranges, who&#8217;s involved, and concepts involved.
&#8230; David Ferris
]]></description>
		<link>http://www.ferris.com/2008/07/29/google-like-searches-too-crude/</link>
			</item>
	<item>
		<title>ACLs Important for Email DMS</title>
		<description><![CDATA[Users are accustomed to documents being put into a document management system (DMS), so that others will be able to see the document. That&#8217;s the sort of application for which these systems have been designed.
But when it comes to putting their email into a corporate archive, some users freak out. Suddenly, their email contains a [...]]]></description>
		<link>http://www.ferris.com/2008/07/28/acls-important-for-email-dms/</link>
			</item>
	<item>
		<title>Communication Wish List</title>
		<description><![CDATA[I just returned from my business trip to Japan. Like many travelers, I was dismayed by the maze of communication technologies necessary to be in touch with business contacts, friends, and family during my stay.
On the flight home, I dreamed about the perfect worldwide communication technology:

 No expensive long-distance phone charges
 No confusing country and [...]]]></description>
		<link>http://www.ferris.com/2008/07/28/communication-wish-list/</link>
			</item>
	<item>
		<title>Manual Categorization Has Accuracy Challenges</title>
		<description><![CDATA[Often, fully automatic categorization of electronically stored information is insufficient. The alternative, manual classification, has challenges when it comes to accuracy and keeping up with the pace at which ESI is created.
If it&#8217;s being done for a user&#8217;s own purposes, such as when someone stores email in a folder, the user will generally be pretty [...]]]></description>
		<link>http://www.ferris.com/2008/07/27/manual-categorization-has-accuracy-challenges/</link>
			</item>
	<item>
		<title>Email Overload: Declaring Email Bankruptcy</title>
		<description><![CDATA[There is a new phenomenon happening behind closed doors in the corporate world. We call it email bankruptcy.
To illustrate, we would challenge you to an experiment. Assuming your email policies allow this, we dare you to simply delete all the email in your inbox that is older than three days and see if it causes [...]]]></description>
		<link>http://www.ferris.com/2008/07/24/email-overload-declaring-email-bankruptcy/</link>
			</item>
	<item>
		<title>Foldering vs. Search</title>
		<description><![CDATA[There&#8217;s an argument that says: Keeping information in the right folders is too much work. Plus, you always want to look at the same information in other ways, and having it kept in folders makes it harder to find. So don&#8217;t bother foldering. Instead, expect to use a search engine. Put another way: Don&#8217;t bother [...]]]></description>
		<link>http://www.ferris.com/2008/07/24/foldering-vs-search/</link>
			</item>
	<item>
		<title>EEMA Has Found a New Role</title>
		<description><![CDATA[EEMA was founded in 1987 as the European Electronic Messaging Association, mirroring the now-defunct EMA. EEMA has continued with a loyal group of supporters and shifted focus with industry trends. Its focus is now Electronic Identity, and we just attended the two-day European e-Identity Conference in The Hague.
EEMA is outsourcing its operations, which is working [...]]]></description>
		<link>http://www.ferris.com/2008/07/23/eema-has-found-a-new-role/</link>
			</item>
	<item>
		<title>Courts Will Tolerate Search Inaccuracies</title>
		<description><![CDATA[Today, courts sometimes ask parties to a suit to justify the relevance and accuracy of their search algorithms. That&#8217;s a problem:

You can&#8217;t explain the algorithm, because the search vendor doesn&#8217;t reveal its proprietary secrets.
Even if the vendor were to explain its algorithms, chances are a cocktail of approaches are used with varying weightings assigned to [...]]]></description>
		<link>http://www.ferris.com/2008/07/22/courts-will-tolerate-search-inaccuracies/</link>
			</item>
	<item>
		<title>Lost in Translation (Cell Phone Use in Japan)</title>
		<description><![CDATA[I feel like I&#8217;m in the popular movie starring Bill Murray. I&#8217;ve just spent my first week in Japan working with my Japanese business partners.
One of the enjoyable parts of the trip has been observing Japanese customs. In particular, I have found their use of cell phones to be quite interesting.
For example, everyone has a [...]]]></description>
		<link>http://www.ferris.com/2008/07/21/lost-in-translation-cell-phone-use-in-japan/</link>
			</item>
	<item>
		<title>McAfee Update</title>
		<description><![CDATA[McAfee has a successful virus control business, over $1B/year in revenues. The firm has made various investments in other types of content control over the last five years. Now it&#8217;s placing major emphasis on its efforts.
Summarizing the technology:

Provides:

Virus and malware control.
Spam control.
Phishing and spyware control.
Surf control/URL filtering.
Malicious Web site protection.
Data leak prevention and compliance control [...]]]></description>
		<link>http://www.ferris.com/2008/07/20/mcafee-update/</link>
			</item>
	<item>
		<title>MailMarshal Secure Email Server</title>
		<description><![CDATA[Marshal Software released its Secure Email Server. In summary:

 Sits at the Internet boundary.
 Opens incoming encrypted email, checks that it conforms to policy, and sends on to the user (if necessary re-encrypting).
 Encrypts outgoing email based on policy, and sends on to recipient.
 Uses public key cryptography.
 Works with third-party email gateways that can [...]]]></description>
		<link>http://www.ferris.com/2008/07/17/mailmarshal-secure-email-server/</link>
			</item>
	<item>
		<title>Hosted Archiving Service From LiveOffice</title>
		<description><![CDATA[LiveOffice specializes in messaging compliance solutions for financial services. The company has had success in this niche, and is now moving to provide services to the world outside of financial services.
It recently launched LiveOffice Mail Archive, a hosted email archiving offering. In summary:

Provides archiving, e-discovery, and compliance services.
Aimed at small to medium-sized firms concerned about [...]]]></description>
		<link>http://www.ferris.com/2008/07/17/hosted-archiving-service-from-liveoffice/</link>
			</item>
	<item>
		<title>DLP: LoB Users Must Help IT in Policy Definition</title>
		<description><![CDATA[Today, it&#8217;s IT&#8217;s job to define information leakage policy within an organization.
This isn&#8217;t right. IT can&#8217;t do a good job with this alone. Teamwork is needed among IT and user departments in order to determine what the policies should be.
This is easier said than done. Many user departments are evasive, and seek to avoid responsibility. [...]]]></description>
		<link>http://www.ferris.com/2008/07/16/dlp-lob-users-must-help-it-in-policy-definition/</link>
			</item>
	<item>
		<title>Email Overload: Are you Affected?</title>
		<description><![CDATA[Over the coming weeks we will be blogging a series on email and information overload. As part of this series, we will be running some quizzes, and also posting some challenges.
We are very interested in hearing from you on the following questions. Send your responses to david.sengupta@ferris.com (if you wish to remain anonymous) or leave [...]]]></description>
		<link>http://www.ferris.com/2008/07/16/email-overload-are-you-affected/</link>
			</item>
	<item>
		<title>BlackBerry Support Expensive for Hosted Exchange</title>
		<description><![CDATA[Many people want to use the BlackBerry as their mobile device. This presents a problem for hosted Exchange vendors.
Say they charge $15/month for support. RIM charges the service provider $3-$5/month for the use of a BES Server. This means the end user gets charged around an extra $10/month for mobile support. That&#8217;s expensive.
MailSite has a [...]]]></description>
		<link>http://www.ferris.com/2008/07/15/blackberry-support-expensive-for-hosted-exchange/</link>
			</item>
	<item>
		<title>SMS Text Message Spam Is a Minor Problem</title>
		<description><![CDATA[In 2006, U.S. consumers received about 800 million text messages that they identified as &#8220;spam.&#8221; In 2007, we estimated the total was around 1.1 billion. Our estimate for 2008 is 1.5 billion.
At first sight, these numbers sound large, but remember that this is over an entire year and that there are some 200 million active [...]]]></description>
		<link>http://www.ferris.com/2008/07/14/sms-text-message-spam-is-a-minor-problem/</link>
			</item>
	<item>
		<title>DLP: Users Need Help With Policy Definition</title>
		<description><![CDATA[Anybody can put together simple data leak prevention policies, like filtering out any 10-digit phone numbers, or anything with a set of sensitivity words like &#8220;Confidential.&#8221;
However, many policies turn out to need a lot of thought in order to define them, so that:

 You catch most of the stuff you want to (i.e., high catch [...]]]></description>
		<link>http://www.ferris.com/2008/07/14/dlp-users-need-help-with-policy-definition/</link>
			</item>
	<item>
		<title>Cemaphore&#8217;s Outlook Front End to Google</title>
		<description><![CDATA[Cemaphore has been extending its continuity solutions to Google. In so doing, it has developed a way you can replace Exchange servers by Gmail.
MailShadow for GoogleApps lets you use Outlook as a front end to Gmail. As the software develops, Cemaphore plans to provide a very high level of compatibility with full-blown Exchange. To do [...]]]></description>
		<link>http://www.ferris.com/2008/07/13/cemaphores-outlook-front-end-to-google/</link>
			</item>
	<item>
		<title>DLP User Notices Too Crude</title>
		<description><![CDATA[When a data leak prevention product tells you you&#8217;re contravening policy, chances are you get a message like: &#8220;Policy violation: You&#8217;re trying to send sensitive material to someone who shouldn&#8217;t receive it.&#8221;
This may be alright for simple policies. But, in general, users need more specific information about what&#8217;s gone wrong, because many different circumstances can [...]]]></description>
		<link>http://www.ferris.com/2008/07/10/dlp-user-notices-too-crude/</link>
			</item>
	<item>
		<title>Are You Feeling Distracted?</title>
		<description><![CDATA[Are you feeling saturated with all the tools that are supposed to make life better (email, cell phone, IM, etc.)? Do you feel as if your work performance is lagging as a result? If so, then I recommend you take a look at this thought-provoking book by Maggie Jackson, &#8220;Distracted: The Erosion of Attention and [...]]]></description>
		<link>http://www.ferris.com/2008/07/09/are-you-feeling-distracted/</link>
			</item>
	<item>
		<title>RPost Speeds Contract Fulfillment</title>
		<description><![CDATA[RPost has an interesting e-contracting service:

 Getting contracts signed is a big pain. You email documents, the recipients have to print them, maybe they don&#8217;t have a printer handy, then they sign the document, post it back, or they scan it and email it back, and things get lost sometimes, etc. It all takes elapsed [...]]]></description>
		<link>http://www.ferris.com/2008/07/08/rpost-speeds-contract-fulfillment/</link>
			</item>
	<item>
		<title>Testing DLP Policies in Competitive Bake-offs</title>
		<description><![CDATA[When companies do competitive bake-offs, they generally apply simple tests. For example, they look for credit card numbers, a customer account number, or keywords.
These tests are not a good indication of how well a product will do in practice, because many policies will end up having to be far more complex.
Here&#8217;s our suggestion:

 Ask a [...]]]></description>
		<link>http://www.ferris.com/2008/07/07/testing-dlp-policies-in-competitive-bake-offs/</link>
			</item>
	<item>
		<title>Microsoft &#8220;Online&#8221; Hosted Services: Too Expensive?</title>
		<description><![CDATA[Updated July 8: the price changed slightly between when we were briefed and the announcement. 
On July 7 8, Microsoft formally announced its new Online hosted services. These are &#8220;in the cloud&#8221;, or software-as-a-service (SaaS) implementations of Exchange and SharePoint (not to be confused with Exchange Hosted Services, which is the hosted email security service formerly [...]]]></description>
		<link>http://www.ferris.com/2008/07/06/microsoft-online-hosted-services-too-expensive/</link>
			</item>
	<item>
		<title>Finally: Microsoft &#8220;Online&#8221; Hosted Services</title>
		<description><![CDATA[On July 7 8, Microsoft formally announced its new Online hosted services. These are &#8220;in the cloud&#8221;, or software-as-a-service (SaaS) implementations of Exchange and SharePoint (not to be confused with Exchange Hosted Services, which is the hosted email security service formerly from Frontbridge).
Microsoft first announced this more than a year ago, and has been offering [...]]]></description>
		<link>http://www.ferris.com/2008/07/06/finally-microsoft-online-hosted-services/</link>
			</item>
	<item>
		<title>Intradyn Email Archiving</title>
		<description><![CDATA[Intradyn is an email archiving vendor. Here&#8217;s a quick summary:

Sells two products:

Orca Email Archiver, aimed at organizations with up to about 500 employees. The active archive is not expandable beyond hard disk capacity (.5GB &#038; 1TB), except you can offload older emails to tape and retain metadata searchable in the archive.
Compliance Vault, aimed at organizations [...]]]></description>
		<link>http://www.ferris.com/2008/07/02/intradyn-email-archiving/</link>
			</item>
	<item>
		<title>Hard to Filter Out Porn Images</title>
		<description><![CDATA[It&#8217;s hard to filter out pornographic images.
Clearswift is an early player in this field, and probably offers one of the best filters, which it calls ImageManager. As a practical matter, ImageManager catches about 80% or so of porn images. The problem is that things like kitchen cabinets can be hard to differentiate from a georgeous, [...]]]></description>
		<link>http://www.ferris.com/2008/07/02/hard-to-filter-out-porn-images/</link>
			</item>
	<item>
		<title>JetBlue to Push Email</title>
		<description><![CDATA[In a recent Wall Street Journal article, it was announced that JetBlue Airways Corp.&#8217;s LiveTV Unit has agreed to buy Verizon Communications Inc.&#8217;s Airfone network. Airfone owns and operates 100 air-to-ground communications towers in the continental United States. The move will boost LiveTV&#8217;s ability to offer email and other broadband messaging services on its airplanes.
Together [...]]]></description>
		<link>http://www.ferris.com/2008/07/01/jetblue-to-push-email/</link>
			</item>
	<item>
		<title>Policy Definition Key DLP Evaluation Criteria</title>
		<description><![CDATA[The mechanisms used to define policy definition are one of the most important things to consider when evaluating a data loss prevention technology.
Amazingly, only about 25% of prospective customers cross-examine DLP vendors on this topic. That&#8217;s a big mistake. Ask your vendor to provide a demo. Then take some policies you&#8217;ll need to implement, see [...]]]></description>
		<link>http://www.ferris.com/2008/07/01/policy-definition-key-dlp-evaluation-criteria/</link>
			</item>
	<item>
		<title>Microsoft Pushes for Exchange Online</title>
		<description><![CDATA[In a 5/16/08 Reuters interview, Microsoft Senior Vice President Chris Capossela said that he expects more and more companies to abandon their in-house messaging systems and shift to &#8220;cloud computing&#8221; as a less expensive alternative. Capossela made the claim that, &#8220;in five years 50 percent of our Exchange mailboxes will be Exchange Online.&#8221; Considering this [...]]]></description>
		<link>http://www.ferris.com/2008/06/30/microsoft-pushes-for-exchange-online/</link>
			</item>
	<item>
		<title>Orchestria&#8217;s Schizophrenic DLP Policy Definition</title>
		<description><![CDATA[Orchestria is a leading vendor of data leak prevention technology. The company has a nicely schizophrenic approach to policy definition. There are two user interfaces:

One for the nasty bits, where you use a human-unfriendly scripting language to define the catch filters and such.
One that defines the easier things, like whether the filter triggers a block [...]]]></description>
		<link>http://www.ferris.com/2008/06/29/orchestrias-schizophrenic-dlp-policy-definition/</link>
			</item>
	<item>
		<title>Why Customers Don&#8217;t Move to Exchange 2007 Overnight</title>
		<description><![CDATA[Given that Exchange 2007 was released more than a year ago and is a stable product, you might think everyone has already moved to it. In fact, organizations have a number of reasons for postponing the move. Samples of what I hear are:

My current Exchange 2003 system is working fine.
The new Exchange 2007 requires new [...]]]></description>
		<link>http://www.ferris.com/2008/06/26/why-customers-dont-move-to-exchange-2007-overnight/</link>
			</item>
	<item>
		<title>Be Cautious About DLP Accuracy</title>
		<description><![CDATA[When evaluating and implementing data leak prevention (DLP) technology, you need to have realistic expectations about accuracy. Policy definition is crude today, and you end up with stuff not being caught that should ideally be caught, and stuff being caught that shouldn&#8217;t be caught.
Vendors know about this, although only the more courageous and honest will [...]]]></description>
		<link>http://www.ferris.com/2008/06/25/be-cautious-about-dlp-accuracy/</link>
			</item>
	<item>
		<title>Bizanga Update</title>
		<description><![CDATA[There&#8217;s a specialized world of vendors that sell messaging software to service providers. We recently visited Bizanga, one of the newer players in that field.
In summary:

Company sells software that provides a variety of services. The most important are spam control and malware control; after that come encryption, archiving, certification, and authentication.
Main competition is Cisco/IronPort, Message [...]]]></description>
		<link>http://www.ferris.com/2008/06/24/bizanga-update/</link>
			</item>
	<item>
		<title>FTI Buys Attenex</title>
		<description><![CDATA[Summary:

FTI is a professional services business, with about 2,000 professionals and 3,000 employees. 2007 revenues were about $1 billion.
Ferris Research estimates about 20% of its business is litigation consulting.
Ferris Research estimates about 20% of its business is Ringtail e-discovery software, delivered as a service or packaged software. This provides for data collection, culling, review, and [...]]]></description>
		<link>http://www.ferris.com/2008/06/23/fti-buys-attenex/</link>
			</item>
	<item>
		<title>Useful Hosted FTP Service</title>
		<description><![CDATA[PublicFTP has a useful hosted FTP service. In summary:

$1 per GB to deposit.
$2 per month subscription.
Use any FTP client to upload files.
Users don&#8217;t have to have an FTP client to download.
Very simple interface with no advertising.

Competitors include ADrive, Dropbox, ExaVault, and FileDropper.
Many of these services started being offered for no charge, supported by advertising. Ultimately, [...]]]></description>
		<link>http://www.ferris.com/2008/06/22/useful-hosted-ftp-service/</link>
			</item>
	<item>
		<title>CaseCentral, E-Discovery Vendor</title>
		<description><![CDATA[CaseCentral offers a hosted service that helps companies and law firms manage litigation cases.
In summary:

Company historically sells to law firms; now it also has a focus on selling direct to corporate IT and in-house counsel.
CaseCentral provides immediate access to previously collected ESI for early case assessment, and culls/processes down applicable data for efficient review, leveraging [...]]]></description>
		<link>http://www.ferris.com/2008/06/19/casecentral-e-disco-vendor-update/</link>
			</item>
	<item>
		<title>AXS-One Archiving Facilitates Notes-Exchange Migrations</title>
		<description><![CDATA[Migrating between email systems is a substantial project, and specialized tools, such as those from Quest, are available to facilitate the process.
It turns out that if you install an email archiving system, easier migration is a side benefit. Much of the heavy lifting has already been done. Archiving vendor AXS-One illustrates. It has just announced [...]]]></description>
		<link>http://www.ferris.com/2008/06/19/axs-one-archiving-facilitates-notes-exchange-migrations/</link>
			</item>
	<item>
		<title>Imanami DL Management for Exchange</title>
		<description><![CDATA[Managing Exchange distribution lists starts to get burdensome at about 250 mailboxes. By 10,000 mailboxes, it gets really painful. For example:

You end up with lots of old, unused DLs that nobody knows anything about.
People have a hard time getting off old DLs.
Plenty of time must be spent managing the moves and changes.

One solution is to [...]]]></description>
		<link>http://www.ferris.com/2008/06/18/imanami-dl-management-for-exchange/</link>
			</item>
	<item>
		<title>The Storage Impact of Email Archiving</title>
		<description><![CDATA[What are the storage consequences of email archiving?
Email servers send and receive hundreds of emails per day per user. Using an average size of 100KB, a single user can easily generate tens-of-megabytes of new data daily. Even a small organization faces a total email load of hundreds-of-megabytes per day. Larger ones face gigabytes per day. [...]]]></description>
		<link>http://www.ferris.com/2008/06/17/the-storage-impact-of-email-archiving/</link>
			</item>
	<item>
		<title>Orchestria Update</title>
		<description><![CDATA[Here&#8217;s an update on Orchestria, which sells content control software:

Product filters many types of info: emails, instant messages, files at rest, Web traffic, etc.
Filters are at Internet boundary; end points such as printers, file systems, USB drives; and internal servers.
Company has had great success in financial services and insurance verticals, dealing with messaging compliance; for [...]]]></description>
		<link>http://www.ferris.com/2008/06/16/orchestria-update/</link>
			</item>
	<item>
		<title>Bizanga IMP 3.5: Scalable Email Appliance for ISPs</title>
		<description><![CDATA[We recently talked to Bizanga, maker of email boundary appliances for service providers. Bizanga&#8217;s Intelligent Message Processor (IMP) products are based on hardware from IBM, HP, and Sun, and used by organizations such as Cox Communications. IMP lets service providers slot in their preferred options for spam control, malware control, encryption, archiving, certification, and authentication.
Bizanga [...]]]></description>
		<link>http://www.ferris.com/2008/06/15/bizanga-imp-35-scalable-email-appliance-for-isps/</link>
			</item>
	<item>
		<title>DLP Will Always Be Leaky</title>
		<description><![CDATA[Data leak protection (DLP) technology is valuable, and will be widely used. All the same, it&#8217;s important to get expectations right.
DLP will always be leaky. It will be useful to stop most employees from doing things they shouldn&#8217;t do, most of the time. But in particular, it won&#8217;t stop malicious and badly intended people from [...]]]></description>
		<link>http://www.ferris.com/2008/06/12/dlp-will-always-be-leaky/</link>
			</item>
	<item>
		<title>EED Buys Daticon</title>
		<description><![CDATA[E-Discovery vendor Electronic Evidence Discovery will buy Daticon. In a nutshell:

EED has a hosted litigation support system, plus offers complementary professional services.
EED is starting to sell packaged litigation support software direct to corporations.
EED focuses on large cases.
Daticon&#8217;s focus is on e-discovery professional services.
Main motivators for EED are:

Much stronger presence in U.S. Northeast.
Strong project management skills.
Daticon&#8217;s [...]]]></description>
		<link>http://www.ferris.com/2008/06/11/eed-buys-daticon/</link>
			</item>
	<item>
		<title>Tolerance for Email Unreliability?</title>
		<description><![CDATA[From time to time, email systems are down. We all depend on email, and most people more so than the telephone.
Large organizations can invest in redundant systems and special features to enhance reliability, but most organizations put up with periodic outages. They&#8217;re much more tolerant of email outages than telephone outages. This seems strange, even [...]]]></description>
		<link>http://www.ferris.com/2008/06/10/tolerance-for-email-unreliability/</link>
			</item>
	<item>
		<title>Recommind Search for Lawyers</title>
		<description><![CDATA[Recommind has tools that help lawyers review and assess a corpus of electronic information. We were recently updated by the firm. Here&#8217;s a quick summary:

Product offerings:

Concept search across many types of electronic information: MindServer Enterprise Search
Automatic document assessment tool: Axcelerate eDiscovery
Add-on applications for MindServer Enterprise Search, such as Expertise Location, that identifies subject matter experts
Automated [...]]]></description>
		<link>http://www.ferris.com/2008/06/09/recommind-search-for-lawyers/</link>
			</item>
	<item>
		<title>Thoughts on Exchange Online</title>
		<description><![CDATA[Microsoft is making big claims around its Exchange Online initiatives. Senior Vice President Chris Capossela recently predicted that by mid-2013, half of all Exchange mailboxes will be hosted on Microsoft&#8217;s Exchange Online. Chris points out that many of these will move from Notes. Chris&#8217;s prediction suggests around 150 million mailboxes will be on Exchange Online [...]]]></description>
		<link>http://www.ferris.com/2008/06/08/thoughts-on-exchange-online/</link>
			</item>
	<item>
		<title>MessageSolution Email and File Archiving</title>
		<description><![CDATA[We were recently briefed by MessageSolution, a new-ish archiving vendor. In summary:

Email (Exchange, Notes/Domino, GroupWise) and file archiving.
Packaged software; runs under Windows, Linux, Solaris.
Started in Linux market.
Product on market since 2004.
90 staff, of which 90% are in development in China or Taiwan.
$4 million-$5 million revenues; profitable.

MessageSolution thinks its competitive strengths are:

Easier to install and administer.
Lower [...]]]></description>
		<link>http://www.ferris.com/2008/06/05/messagesolution-email-and-file-archiving/</link>
			</item>
	<item>
		<title>Google Can Publish Your Content Freely</title>
		<description><![CDATA[On Spring vacation in Hawaii, one&#8217;s idle thoughts trip naturally to a close perusal of Google&#8217;s Gmail license agreement.
The agreement grants generous republication rights to Google:

 Section 11.1 states: By submitting, posting or displaying the content you give Google a perpetual, irrevocable, worldwide, royalty-free, and non-exclusive licence to reproduce, adapt, modify, translate, publish, publicly perform, [...]]]></description>
		<link>http://www.ferris.com/2008/06/04/google-can-publish-your-content-freely/</link>
			</item>
	<item>
		<title>Compliance in a Web 2.0 World</title>
		<description><![CDATA[Web 2.0 technologies provide a plethora of places that data can reside. These present substantial compliance challenges. For example, it will be hard to know where all of your company’s data is, and whether and how intellectual property has escaped your organization today.
Fast-forward five years. Imagine hosting some of your email with Microsoft Exchange Online, [...]]]></description>
		<link>http://www.ferris.com/2008/06/03/compliance-in-a-web-20-world/</link>
			</item>
	<item>
		<title>Alt-N&#8217;s Security Gateway</title>
		<description><![CDATA[Alt-N has just released its SecurityGateway. In summary:

 Anti-virus, anti-spam, phishing control, etc.
 Also filters outgoing email for customer-defined policy compliance.
 Works with Exchange and any SMTP messaging server.
 Runs under Windows on customer-supplied server.
 Typical customers will have 50 to 250 mailboxes; the product scales to 5,000+ mailboxes.
 Pricing starts at $595 for 10 [...]]]></description>
		<link>http://www.ferris.com/2008/06/02/alt-ns-security-gateway/</link>
			</item>
	<item>
		<title>File Transfer: Privacy Compliance Problem</title>
		<description><![CDATA[Plenty of laws and regulations place privacy constraints on electronic information, such as HIPAA and PCI-DSS.
Information is transferred in many ways, and file transfer via email is one of the most common. From the privacy compliance standpoint, email-based file transfer is a problem. For example:

 There&#8217;s no ability to define privacy compliance policy, and apply [...]]]></description>
		<link>http://www.ferris.com/2008/06/01/file-transfer-privacy-compliance-problem/</link>
			</item>
	<item>
		<title>Archiving Products Survey</title>
		<description><![CDATA[(Survey Now Closed)
We are doing a survey of users of archiving products (e.g., EMC Legato, Symantec Vault, Zantaz/Autonomy), to see how good the products are in practice. We&#8217;ll use the information to produce a Consumer Reports-style comparative assessment.
If you are using an electronic archiving product or service and would like to participate, please go to [...]]]></description>
		<link>http://www.ferris.com/2008/05/29/archiving-products-survey/</link>
			</item>
	<item>
		<title>A Clarification About SPF and IP Reputation</title>
		<description><![CDATA[Expanding on: Steve Kille&#8217;s recent bulletin about IP reputation. SPF isn&#8217;t exactly a &#8220;reputation mechanism&#8221; &#8212; although it can be used to help identify the sender, in order to make improved reputation-based decisions.
SPF, DKIM, and other &#8220;sender authentication&#8221; schemes help a receiving MTA decide if it knows which domain sent a message. For example, SPF [...]]]></description>
		<link>http://www.ferris.com/2008/05/28/a-clarification-about-spf-and-ip-reputation/</link>
			</item>
	<item>
		<title>FTP Importance Growing</title>
		<description><![CDATA[The normal way of transferring files is by email, or, after that, by instant messaging.
For small files, up to say 5MB or so, these vehicles are fine. Above that, file size and transfer times create problems.
Ignoring some of the niceties, use of FTP, the file transfer protocol, is the main alternative. FTP use is thus [...]]]></description>
		<link>http://www.ferris.com/2008/05/27/ftp-importance-growing/</link>
			</item>
	<item>
		<title>Ipswitch Update</title>
		<description><![CDATA[We were recently updated by Ipswitch. We&#8217;ve tracked the firm for some years because of its email offering.
In summary:

Today&#8217;s main offerings:

IMail, Windows-based POP/IMAP email. Roughly 15% of revenues.
WS_FTP, high-functionality FTP client and server file transfer. Roughly 35% of revenues.
WhatsUp, network monitoring. Roughly 50% of revenues.


Revenues not disclosed, Ferris Research estimates them at $30 million to [...]]]></description>
		<link>http://www.ferris.com/2008/05/25/ipswitch-update/</link>
			</item>
	<item>
		<title>Records Managers Don&#8217;t Understand IT</title>
		<description><![CDATA[Records managers are responsible for the storage of corporate records. Traditionally, they store lots of paper documents, and ensure those records are kept for appropriate periods of time before being destroyed. Perhaps their most important trade organization is ARMA International.
Nowadays, most records are kept in electronic form. Unfortunately, most records managers today don&#8217;t have much [...]]]></description>
		<link>http://www.ferris.com/2008/05/22/records-managers-dont-understand-it/</link>
			</item>
	<item>
		<title>IT Staff Don&#8217;t Understand What a Record Is</title>
		<description><![CDATA[A corporate record is defined as something along the following lines: a document that records a transaction or event that&#8217;s significant to the organization concerned, such as a tax return or an insurance contract.
Or, more formally, the ISO defines records as &#8220;information created, received, and maintained as evidence and information by an organization or person, [...]]]></description>
		<link>http://www.ferris.com/2008/05/21/it-staff-dont-understand-what-a-record-is/</link>
			</item>
	<item>
		<title>Records Retention Policies to Go Away?</title>
		<description><![CDATA[Laws, regulations, and internal policies dictate how long electronic information should be kept.
A typical organization will have to manage many such retention policies. Doing so is difficult enough when you just have to deal with formal paper records, such as financial returns or customer contracts. When it comes to handling a much larger corpus of [...]]]></description>
		<link>http://www.ferris.com/2008/05/20/records-retention-policies-to-go-away/</link>
			</item>
	<item>
		<title>Nick Mehta Joins LiveOffice</title>
		<description><![CDATA[Nick Mehta, formerly boss of Symantec&#8217;s Enterprise Vault business, left Symantec about six months ago. After investigating the possibilities, he&#8217;s just joined LiveOffice as CEO. This is good for LiveOffice, and for Nick.
Summary of LiveOffice:

 SaaS archiving and messaging solutions for SMBs or organizations with limited IT staff.
 Historical focus is financial services and broker/dealers [...]]]></description>
		<link>http://www.ferris.com/2008/05/19/nick-mehta-joins-liveoffice/</link>
			</item>
	<item>
		<title>India, Compliance, and DLP</title>
		<description><![CDATA[According to this article, outsourcing services to India and other less expensive offshore labor pools has recently expanded to legal services. Mindcrest employs 459 lawyers in Pune, India. The Indian lawyers are trained in the same common-law and business principles as British, Canadian, and U.S. lawyers.
On one hand, the cost savings are extremely attractive. However, [...]]]></description>
		<link>http://www.ferris.com/2008/05/15/india-compliance-and-dlp/</link>
			</item>
	<item>
		<title>Measuring False Negatives and IP Reputation</title>
		<description><![CDATA[Richi Jennings noted in a recent bulletin the claim from BorderWare of getting 98.3% detection using IP Reputation (DNSRBLs), and that other sources suggested 75%.
Isode has been making measurements of false negative rates, published in a white paper, &#8220;Measuring the False Negative Rate for Isode&#8217;s M-Switch Anti-Spam.&#8221;
Our measurements suggest that the (public) DNSRBLs we use [...]]]></description>
		<link>http://www.ferris.com/2008/05/13/measuring-false-negatives-and-ip-reputation/</link>
			</item>
	<item>
		<title>Abaca ReceiverNet: Interesting Spam Control Technique</title>
		<description><![CDATA[We were recently briefed by Abaca, a vendor of spam control technology, on its proprietary ReceiverNet spam control algorithm. Abaca makes impressive claims for the accuracy and performance of ReceiverNet. The underlying algorithms have been explained to us under NDA, and they are very interesting. In essence &#8212; and at the risk of over-simplification &#8212; [...]]]></description>
		<link>http://www.ferris.com/2008/05/13/abaca-receivernet-interesting-spam-control-technique/</link>
			</item>
	<item>
		<title>XMPP Is Future Direction for Whiteboarding</title>
		<description><![CDATA[Whiteboarding is the ability to work on shared files on an on-screen &#8220;shared notebook&#8221; or &#8220;whiteboard.&#8221; Whiteboarding is available in many Web services; for example, it is a part of the WebEx Web conferencing system and in tools such as Microsoft NetMeeting.
The clear benefit to a standardized approach to whiteboarding is to enable distributed use [...]]]></description>
		<link>http://www.ferris.com/2008/05/11/xmpp-is-future-direction-for-whiteboarding/</link>
			</item>
	<item>
		<title>Your Reputation in Peril: Use Outbound Spam Filtering</title>
		<description><![CDATA[Whether or not you or I believe BorderWare&#8217;s amazing claim that it filters 98% of spam using reputation alone, it&#8217;s clear that reputation is increasingly important.
No surprise there, but what&#8217;s the implication on legitimate email users?
As more and more spam filtering relies on your reputation as an email sender, your reputation gets more and more [...]]]></description>
		<link>http://www.ferris.com/2008/05/07/your-reputation-in-peril-use-outbound-spam-filtering/</link>
			</item>
	<item>
		<title>Dimdim Web Conferencing Gets High Marks</title>
		<description><![CDATA[Web conferencing is a valuable Internet technology that allows users to connect globally, sharing files, presentations, and any software running on the desktop. Major players in this market are WebEx (recently purchased by Cisco), Microsoft LiveMeeting, and Citrix GoToMeeting. WebEx, LiveMeeting, and GoToMeeting are fee-based services sold to enterprises.
Now a new company, Dimdim, is offering [...]]]></description>
		<link>http://www.ferris.com/2008/05/06/dimdim-web-conferencing-gets-high-marks/</link>
			</item>
	<item>
		<title>BorderWare Claims Amazing Reputation Filtering</title>
		<description><![CDATA[BorderWare is making a very interesting claim. It seems to be blocking an enormous proportion of its customers&#8217; inbound spam simply using IP reputation.
While most anti-spam vendors these days talk about blocking roughly 75% of the spam using IP reputation (basically a fancy word for DNSBLs), BorderWare&#8217;s quoted statistic is 98.3%. Wow, that&#8217;s a lot, [...]]]></description>
		<link>http://www.ferris.com/2008/05/05/borderware-claims-amazing-reputation-filtering/</link>
			</item>
	<item>
		<title>Splunk: Useful Compliance and ED Tool</title>
		<description><![CDATA[Splunk won &#8220;Best of Interop&#8221; in the Network Management, Software, and Services category. With more than 450 enterprise customers and a lot of momentum, this is a company to watch.
Splunk brands itself as &#8220;IT Search&#8221; with the ability to search log files, configuration files, messages, traps, alerts, scripts, and metrics. Essentially it seems to be [...]]]></description>
		<link>http://www.ferris.com/2008/05/04/splunk-useful-compliance-and-ed-tool/</link>
			</item>
	<item>
		<title>Email and Moore&#8217;s Law</title>
		<description><![CDATA[Moore&#8217;s Law discusses the exponential growth of electronic circuits. Perhaps email is another case where Moore&#8217;s Law applies.
Consider email quantity. Where once we sent and received only a handful of emails daily, today we routinely send and receive hundreds of emails. You might argue that the volumes are increasing exponentially. Then again, you might argue [...]]]></description>
		<link>http://www.ferris.com/2008/05/01/email-and-moores-law/</link>
			</item>
	<item>
		<title>Compliance Notes from Microsoft INTERACT2008</title>
		<description><![CDATA[I attended Microsoft&#8217;s inaugural INTERACT2008 conference in San Diego earlier in April. While Office Communications Server (OCS) was the clear focal point for the event, Microsoft’s Exchange Server 2007 received good coverage as well.
Two tidbits I noted from a compliance standpoint:

Microsoft Exchange team has adopted a Protect, Preserve, Discover, Prove framework for compliance.
 Microsoft OCS [...]]]></description>
		<link>http://www.ferris.com/2008/04/29/compliance-notes-from-microsoft-interact2008/</link>
			</item>
	<item>
		<title>Media Bored with Spam?</title>
		<description><![CDATA[I moderated a webinar earlier this week. It was intended to be a press-only event, to support Abaca&#8217;s recent launch of ReceiverNet. Inevitably with these things, a few non-press register, but that&#8217;s perfectly OK.
The thing that really surprised me was that non-press outnumbered the press folks two-to-one. There also seems precious little spam-related on publications&#8217; [...]]]></description>
		<link>http://www.ferris.com/2008/04/24/media-bored-with-spam/</link>
			</item>
	<item>
		<title>Tools to Manage Email Overload</title>
		<description><![CDATA[You&#8217;re probably flooded with inbound emails. Managing thousands of emails is time consuming, error prone and extremely frustrating. Plus it diverts you from more important tasks. Two new tools aim to make life easier.
The first is ClearContext. Its product is named Information Management System (IMS). This is an Outlook add-on that analyzes a user&#8217;s email [...]]]></description>
		<link>http://www.ferris.com/2008/04/23/tools-to-manage-email-overload/</link>
			</item>
	<item>
		<title>Sending Large Attachments with Exchange</title>
		<description><![CDATA[Attachments are one of the reasons for Exchange storage growth. People use Exchange email to send files to co-workers and customers, and depending on the file content (e.g., text, pictures, audio, video), these files can be quite large. Files in the 30MB-50MB range are becoming common. This causes rapid Exchange store growth and strains Exchange [...]]]></description>
		<link>http://www.ferris.com/2008/04/22/sending-large-attachments-with-exchange/</link>
			</item>
	<item>
		<title>ClamAV&#8211;Useful, Free Anti-Virus</title>
		<description><![CDATA[ClamAV is an open source, free anti-virus tool, designed for email scanning on mail gateways.
It is owned by Sourcefire, which employs the ClamAV developers and provides commercial support for ClamAV.
The most important capability of an anti-virus product is to be able to remove a high percentage of viruses, including rapid reaction to new viruses.
A test [...]]]></description>
		<link>http://www.ferris.com/2008/04/21/clamav-useful-free-anti-virus/</link>
			</item>
	<item>
		<title>Zantaz Layoffs</title>
		<description><![CDATA[