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Email archiving can be implemented by subscribing to a hosted service, commonly called “software as a service” (SaaS), or by licensing software and installing it in-house. Which approach is better? Sometimes the choice is clear; more often it is not, and a potential customer must balance trade-offs.

This Ferris Research white paper explains the main differences between the two approaches so IT executives can decide which is best for their organizations.

Report 806. 9 pages.

Table of Contents

SaaS Solutions: Background
Software On-Premise Solutions: Background
Installation
     Steps to Install SaaS vs. Licensed Email Archiving
     Costs
System Maintenance
     Tasks
     Control
Performance
     WAN Considerations
     Attachment Retrieval
Privacy
Total Cost of Ownership
Other
     IT Staff Not Diverted
     SaaS Costs More Predictable
Summary


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