Webinar held on March 18, 2008. One hour.

As the success of the BlackBerry platform illustrates, email is the single most important application on most mobile devices used in business. However, providing technical support for mobile messaging is very demanding. For example, a lot of time is spent provisioning new devices, dealing with lost devices, and providing poorly integrated capabilities, such as archiving.

In this webinar, Ferris analyst Richi Jennings and Scott Young of Ensim, a leading provider of management software for unified communications and collaboration infrastructure, discuss the current state of mobile messaging support and how it is likely to evolve. Scott also presents Ensim’s automated provisioning system and explains how it simplifies mobile device support.

The webinar concludes with a Q&A period.

Webinar 762.

Important Questions Addressed by This Webinar Include:

• What are the main IT support headaches?
• How do I measure costs?
• What are some best practices?
• How is the picture likely to evolve over the next five years?

Speakers

• Richi Jennings, analyst, Ferris Research. The practice leader for spam and boundary services, Richi has been involved with messaging and collaboration technologies since 1985. His main areas of focus are Linux, security, spam, viruses and other malware, large-scale enterprise deployments, TCO, and wireless.
• Scott Young, Vice President of Product Marketing, Ensim. Scott has more than 17 years of experience working as a senior executive in technology industries, including enterprise software, Internet services, and semiconductors. Before joining Ensim, he was Vice President of Marketing at PostPath, developers of the industry’s first natively compatible alternative to Microsoft Exchange. Previously, Scott was CEO of UserLand Software as well as CTO, SVP of Products and Corporate Strategy, and SVP of Operations for Vicinity.

Who Is This Webinar Suitable For?

This webinar is suitable for CIOs, IT support staff, and vendor product management staff.