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July, 2007
MAILSITE SERVES EMAIL, CALENDAR AND CONTACTS TO OUTLOOK 2007 WITHOUT PLUG-INS
Comment on this... (0 comments) Jul 31, 2007MailSite Software released version 8 of MailSite Collaborator, its messaging server solution. Key enhancements: calendar and contact server, MailSite ExpressPro web client, Outlook 2007 support, among others. Available immediately.
CSG SYSTEMS SIGNS DEFINITIVE AGREEMENT TO ACQUIRE PRAIRIE VOICE SERVICES, INC.
Comment on this... (0 comments) Jul 30, 2007CSG Systems announced that it has signed a definitive agreement to acquire Prairie Voice Services a provider of interactive messaging services, approximately $39 million. The transaction is expected to close in August 2007. More.
Zeacom released version 4.1 of Communications Center, its unified communications solution. Key enhancements: support for Exchange Server 2007, Outlook 2007 and Windows Vista; voicemail enhancements; and new XP/Vista-type icons and wizards for the desktop; among others. Available immediately. More.
MAILSITE SERVES EMAIL, CALENDAR AND CONTACTS TO OUTLOOK 2007 WITHOUT PLUG-INS
Comment on this... (0 comments) Jul 30, 2007MailSite Software released version 8 of MailSite Collaborator, its messaging server solution. Key enhancements: calendar and contact server, MailSite ExpressPro web client, Outlook 2007 support, among others. Available immediately. More.
Two weeks ago, a few IT journalists quoted a report that painted challenge/response (C/R) spam filtering in glowing colors. But as we’ve said before, C/R is a bad idea, which causes false positives, poor deliverability, and turns its users into spammers.
C/R is by no means the final, ultimate solution to the spam problem. So how come this report is so much at odds with the views at Ferris Research?
The press was quoting a survey, conducted by a new analyst company on the scene. Users of spam control were asked to rate the spam filtering products they used. It seems the users rated C/R more highly than any other type. However, after studying the survey methodology, we conclude that it’s heavily biased toward C/R — although we don’t know whether this bias is by accident or design.
The survey questions calculate an aggregate score for a user’s spam filter, based on measures such as the number of spam messages that make it through to the inbox — false negatives — and the number of legitimate messages that get filtered out — false positives. The problems with the measures and the way they are aggregated into a final score include:
- The number of false positives are weighted similarly to the number of false negatives — but in the real world, a single false positive is far more significant than a false negative.
- It’s practically impossible to get an accurate count of false positives by simply asking users — and from our research, we conclude that users of C/R technology are subject to more false positives than users of conventional spam filters, either because many challenges never reach their intended recipient, or because the challenges appear untrustworthy.
- The measures take no account of the fact that C/R causes innocent third parties to receive misdirected challenges, because spammers usually forge the envelope sender of their messages — not only is sending of such backscatter poor net citizenship, it can cause a C/R user’s outbound email to be filtered as spam when their challenges hit spamtrap addresses.
Again, for more on our views on this subject, see Why C/R is Bad, and More About the Backscatter Problem.
In summary: Don’t believe all that you read in the press. Or, as Mark Twain quoted Benjamin Disraeli:
- There are three kinds of lies: lies, damned lies, and statistics.
Crawler, LLC Releases Industry’s First, Totally Free Internet Security Suite with Spyware Terminator 2.0 Antispyware and Web Security Guard
Comment on this... (0 comments) Jul 30, 2007Crawler released version 2.0 of Spyware Terminator, its anti-spyware solution. Key enhancements: new summary page, improved scan accuracy, and option to create custom scan profiles, among others. Available immediately.
Article discussing the use of Web 2.0 solutions in the enterprise.
Article discussing Mozilla’s decision to stop supporting Thunderbird, its email client.
Article discussing Panda Lab’s report entitled “The Price of Malware” that covers the array of crimeware for sale in malware markets.
Insight Research released “Presence Based Services Market, 2007-2011,” its report that overviews of presence-based services market. Details the status of the market today, as well as the migration through various stages of service integration and unification. Available immediately.
Pubblog released MailSteward Pro, its Mac OS X email archiving and management solution. Key features: utilizes MySQL database server; select email from archive by date range and keywords; and sort by date, To, From, Subject, Mailbox, or unique ID; among others. Available immediately.
Article discussing the results of survey conducted by Nielsen NetRatings that tracks the usage of IM solutions. Results indicate that web-based IM is gaining acceptance.
erris Research partnered with Computerworld to conduct a Web-based survey about the messaging concerns and priorities of CIOs and other high-level (VP and above) corporate managers. Managers were asked to rank their levels of concern about 26 issues, ranging from TCO improvements and telephony integration, to encrypted email and instant messaging connectivity.
The Latest Inbox Scourge: Spam Disguised as PDFs
Jul 27, 2007Wall Street Journal: Click Here for Story
Userplane Unveils Minichat, Adding Light UI and Syndication Options to Webchat
Comment on this... (0 comments) Jul 27, 2007Userplane released Minichat, its embeddable chat window. Embeddable tool that provides a preview pane of live chat activity taking place within Userplane Webchat 2. Available immediately as a feature of Webchat 2.
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