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May, 2004




We explain what a patent is, how the validation process works and why phoney patents are registered, the damage to the industry that results, and what can be done to rectify the situation.

This short bulletin contains updates to our January report, “How Not To Be a Spammer,” including new ideas and industry best practices that we think are valuable additions to the original toolbox.









Attached Files:MP3 Recording440_CAN-SPAM.pptMany organizations send email out in large volumes to interested parties, including customers, prospective customers, and suppliers. Usually, they do so having received a positive opt-in from the recipients. Nevertheless, the CAN-SPAM Act is having unanticipated consequences, forcing a number of bona fide mass emailers to hold off from their distributions. In this […]


Attached Files:MP3 Recording438_ExchStat.pptWe discuss results of a recent Ferris Research/Slipstick survey of messaging managers, to determine a variety of key statistics about Microsoft Exchange systems. Topics include average message store sizes, client migration plans, server software upgrade plans, and support staff headcounts. In addition, we will present messaging mangaers’ views on a wide range of […]