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August 14th, 2003

Cross-Organizational Calendaring and Scheduling: Tutorial

Comment on this (0 comments)Aug 14, 2003 Nick Shelness

This brief defines calendaring and scheduling, outlines the history of electronic calendaring within organizations, and discusses key calendaring and scheduling standards. It also assesses support in leading products today, and details current issues and problems with cross-organizational calendaring and scheduling.

The Cost of Spam False Positives

Comment on this (0 comments)Aug 14, 2003 David Ferris

It’s damaging when bona fide email is incorrectly identified as spam. This paper identifies the major costs involved, emphasizing the quantitative side. Understanding the cost of false positives is helpful when evaluating anti-spam solutions.