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July, 2002



Attached Files:MP3 Recording175_EmailVirusCost.pptViruses normally arrive by email, and create major disruption. However, quantifying the costs is difficult. Three corporate messaging managers discuss their views on the total cost of viruses to their organization. They also describe their environment and anti-virus solutions used, and share tips on how to minimize the damage caused by viruses.

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This paper reports on customer issues related to instant messaging (IM) technology, with emphasis in three areas: pricing, selection criteria, and purchasing plans.

In this paper we examine today’s EA market and profile its installed base and revenues. Then we project the adoption rate and revenues for 2002-2004, and discuss the overall market opportunity for EA vendors from the present day to 2007.

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