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March, 2002

Instant Messaging: Vendor and Service Provider Survey

Comment on this (0 comments)Mar 24, 2002 Michael Sampson

In this report, we discuss IM vendor landscape along with a survey of leading IM vendors and service providers, with an analysis of their products, target market, competitors, key strengths, pricing, and future plans.

Key Trends in Desktop Conferencing

Comment on this (0 comments)Mar 20, 2002 David Ferris

The proliferation of desktop conferencing applications–instant messaging, Web meetings, team workspaces, application and document sharing, whiteboarding, voice-over-IP, and desktop video conferencing, among others–makes this a complex and extremely useful area. In this teleconference we look at the key trends of the technology.

The Future of SMS on Mobile Phones

Comment on this (0 comments)Mar 16, 2002 Michael Sampson

In this paper, we examine SMS and analyze how it is likely to evolve over the next few years.